contacts

Why do I have hundreds of strange contacts on my phone?

Episode 1490

Bob from San Jose, CA
Samsung Galaxy S9

Bob bought a Samsung Galaxy S9 and he thinks it's too large for his hand. Leo says that larger phones are the future, as people prefer a larger screen to hand comfort. Bob also has hundreds of contacts on his phone that aren't his after he synced it. Leo says it's possible that AT&T or Samsung sold Bob a phone that was returned and hadn't wiped it before doing so. But if they sealed it up to make it look new, that's against the law.

How can I delete someone from my Google Calendar?

Episode 1464

Diane from Chicago, IL
Calendar

Diane wants to know how to remove someone from her Google Calendar. Leo says it's likely pulling the information from her address book in Google contacts or her PC contacts. She should look for the entry and delete anything she doesn't want to keep track of, and it will disappear.

Diane also wants to save her music from her phone to her computer. Leo says DoubleTwist is the app for that.

Can I prevent apps from getting my contacts list?

Episode 1456

Brian from Fennimore, WI
Snapchat Contacts

Brian is wondering if he can prevent third-party apps from seeing his contacts list on his phone. Leo says it's very common for apps like Snapchat, Twitter, Facebook, Instagram and more to suggest inviting friends from your contacts list. They have to ask permission to get to this list, though. These apps upload the contacts list to their servers so it can alert you that someone new has joined that app. Leo says that absolutely is a privacy breach.

How can I export my contacts from my iPhone?

Episode 1424

David from Logansport, IN
iPhone 8 and 8 Plus

David wants to know how he can print out the contact list from his iPhone. Rich says that the best way to do this would be to export his contacts as a CSV (comma separated values) file, and then he can open it into a spreadsheet like Excel. There may be an app that will do it for him, but if he uses Google contacts, he can export them from there.

What happened to my phone contacts?

Episode 1404

Rick from Victorville, CA
Google Contacts Logo

Rick has an Outlook account on his HTC smartphone, but when he updated the phone, it stopped syncing and erased all the contacts on his phone and his Outlook account! Leo says it sounds like the sync went the other way and wiped out his contacts. This is why Leo always recommends not only backing up your contacts before doing this, but also relying on Google's Contacts in the cloud.

How can I sync Windows Calendar with my iPad?

Episode 1398

Art from Yucca Valley, CA
Apple iPad

Art can't get his calendar and contacts to sync from his Windows 7 machine to his iPad. Leo says that Microsoft wants him to use his Microsoft account and link it to all of his other accounts. It's not automatic, so he'll have to manually do it.

Leo says that the easiest way is to sync his address and calendar with Google, and then add the account into his iPad afterwards. That way it's all synced in the cloud and he can access it anywhere.

How can I clean up my contacts on my Mac?

Episode 1387

Doug from Murrieta, CA
BusyContacts

Doug wants to delete, merge, and generally clean up his contacts list on his Mac. Leo says there are a number of contact managers out there that will do this, but Leo's favorite on Mac and iOS is BusyContacts from BusyMac. It's not free, but there is a free trial, and it's a very nice contact manager. This will also pull in contacts from social media as well to keep things up to date.

Why are my contacts wrong in WhatsApp?

Episode 1361

Marty from Los Angeles, CA
WhatsApp on Android

Marty uses WhatsApp with his family, but when he gets a call from someone, it has been displaying the wrong contact. Leo says that WhatsApp looks to the phone's contacts in order to identify who's in it. Marty's personal number may have gotten added to another contact, and all he needs to do is delete his number from that specific contact and it should be fine. Leo says it's probably just a messed up database.