congestion

Why is my internet so slow in the evening?

Episode 1471

Jeff from Hamilton, MT
ASUS C3200

Jeff wants to know why his internet slows down at night. Leo says that he ends up sharing bandwidth with his neighborhood and if it's slowing down in the evening, it's because everyone is on Netflix. He also has to factor in Wi-Fi congestion. Jeff could bypass the Wi-Fi router and plug directly into the modem and see if it speeds up. If it does, then he'll know it's Wi-Fi congestion. If not, then he'll know it's his because of heavy use in the neighborhood.

Why is my streaming video quality so bad?

Episode 1467

Arthur from New Hampshire
YouTube

Arthur uses YouTube and he says that it's so compressed, it's absolutely unwatchable. Leo says that when he's streaming video, it's largely dependent on his bandwidth. The less bandwidth he has, the lower his resolution is going to be. He can adjust the quality he's getting in the settings, however, but at the end of the day, he may need to just get more bandwidth.

How can I get rid of the interference with my Sonos Home Theater?

Episode 1432

Peter from Toronto, Ontario, Canada
PLAYBASE + SUB + 2 Ones

Peter has a Sonos wireless home theater and he's having some interference issues. Leo says that Sonos uses its own spectrum, and he can select standard WiFi instead. But chances are, he's running into plain old congestion as other home theater and Wi-Fi units are taking up the bandwidth. If he can, he should move it over to the 5GHz channel instead. He'll have to re-pair them, but it'll be worth it. It could also be an issue with Sonos' new 8.1 firmware update. Both Leo and Doctor Mom are experiencing the same thing, so there's something going on.

Why is my Wi-Fi slower than connecting directly to the router?

Joseph from Florida

Episode 1343

Joseph wants to know why his Wi-Fi speed is slower than it should be. Leo says it could be a variety of reasons, like distance from the access point, the amount of metal in his home, and the number of devices on the same network and bandwidth. The fastest speeds are received by being hardwired directly into the router.

How can I get a better signal to my Roku box?

Episode 1172

Archie from Hawthorne, CA
Roku

Archie has a Wi-Fi router and has connected his Roku, but he's not getting good enough reception and it buffers a lot. Leo says the farther the router is from the Roku, the less connection can be made. But Leo also suspects that the router isn't giving Archie as much bandwidth as he needs. It could be due to congestion.

If his router supports the 5 GHz band, it's a much better choice for streaming. He can also take the old router and put it in bridge mode and use it as a repeater to pass along the signal.

How can I get better Wi-Fi reception?

Episode 1146

Brett from Woodbridge, NJ
Wi-Fi

Brett would like to hardwire his mother's PC so she doesn't have issues with Wi-Fi dropping out. Leo says that it sounds like an issue of distance. Leo had the same problem, so he extended the Wi-Fi with a repeater. He uses an Airport Extreme with Airport Express that automatically extends the range. He'll want to buy the repeater from the same company as the router. He can also try something called Powerline networking.