compatibility

There's ways to fix the sewing machine / Windows 8 issue

Episode 1084

Ronny & Jonathan from Los Angeles, CA

Ronny says that the Husquavarna Viking doesn't run on Windows 8.1, but they've issued a patch to fix it. She also says that the caller probably has an old model, the latest ones can read CDs and thumb drives. Jonathan also has a sewing machine that reads the floppy and he says that Windows 8.1 has new settings for floppy discs that cause issues like that.

Leo also thinks that Windows 8.1 uses a different file format that causes the issue. So Leo thinks that if the sewing machine was used to format the floppy, it could work.

Why won't my burned CDs play on my CD player?

Episode 1082

Bill from Louis, DE

Bill does the sound at his church and when he uses burned CDs, they won't work with his players. Leo says that there's more than one way to burn a disc. He can burn a disc by dragging files onto a CD, and if he doesn't finalize them, they won't be usable. If it's a data disc, it may play on a computer, but not a CD player. It's not a perfect art. But the key is to be sure it's burned properly.

How can I get an old program to work with Windows 7?

Episode 942

George from California

George has an old program called PrintMaster Gold and since he upgraded to Windows 7, it won't work because of driver issues. Leo says that George could try right-clicking on the icon and selecting "compatibility mode," which will run the program under a virtual XP configuration.

There is a version called PrintMaster 2012 Platinum. Buying the recent version will probably be the simplest solution.