Frank has a Dell E520 with SATA hard drives running Windows 7. But his son has PC games that only run on XP. Leo says he'll need Windows 7 Ultimate or Pro to run them in XP mode. But he may be able to run in compatibility mode.
Ronny says that the Husquavarna Viking doesn't run on Windows 8.1, but they've issued a patch to fix it. She also says that the caller probably has an old model, the latest ones can read CDs and thumb drives. Jonathan also has a sewing machine that reads the floppy and he says that Windows 8.1 has new settings for floppy discs that cause issues like that.
Leo also thinks that Windows 8.1 uses a different file format that causes the issue. So Leo thinks that if the sewing machine was used to format the floppy, it could work.
Gary just upgraded to Windows 8.1 and he uses it to control his CnC machine for milling. He can write the data to the floppy, but the machine can only read the header and nothing else. Leo says that it could be that the upgrade broke the connectivity between the two and Windows 8.1 isn't compatible.
Bill does the sound at his church and when he uses burned CDs, they won't work with his players. Leo says that there's more than one way to burn a disc. He can burn a disc by dragging files onto a CD, and if he doesn't finalize them, they won't be usable. If it's a data disc, it may play on a computer, but not a CD player. It's not a perfect art. But the key is to be sure it's burned properly.
George has an old program called PrintMaster Gold and since he upgraded to Windows 7, it won't work because of driver issues. Leo says that George could try right-clicking on the icon and selecting "compatibility mode," which will run the program under a virtual XP configuration.
There is a version called PrintMaster 2012 Platinum. Buying the recent version will probably be the simplest solution.