Brian has an iPhone 7 and when he's listening to music by bluetooth, and he gets a text, the volume turns way down and stays there. What can he do to stop that? Rich says to do a restart or refresh. There could be an odd interaction between apps. Another thing to try is go into settings, general, reset. Then select Reset Network settings. That will reset your bluetooth. But you'll have to re-pair them.
Neil has Apple AirPods, and he says that the connection drops out a lot. Leo says that's because it uses Bluetooth and it's an antiquated technology that wasn't all that great to begin with. Bluetooth is well known for not always maintaining a stable connection. But Apple has put AirPods on deep discount and Leo suspects a version 2 is coming next month.
Tom wants to know how to share his contact information digitally with his smartphone. Leo says that there's plenty of programs that can scan his business cards (the standard is called VCF or VCard) and convert it to digital data. There's also a "share card" feature in the iPhone to share a VCF Vcard file via Bluetooth. Android has these options as well.
Diane needs a cordless phone headset that will give her a hands free experience with her Ooma VOIP phone number. She bought one, but the caller can't hear her. What are her alternatives? Headsets can easily break. So before she spends money on a brand new phone, she should just try to replace the headset. Leo recommends the Panasonic KX-TCA430 for $17. There's a good chance it's a standard headset.
Bob has all his passwords inputted in a spreadsheet. Is that secure? Leo says if it works for him, that's one step better than just using the same password over and over. But if someone gets ahold of that file, they have the keys to his kingdom. That's why using LastPass, which generates complicated and secure passwords is a good idea. Bob agrees, but he doesn't know how to use it to change his passwords. Leo says if he goes to LastPass's help desk, they describe step by step how to do it.
Scott got an email about how an old Sony Stereo with Sansui Speakers can work with modern sources. How can he get something that can bridge the gap from his phone, or Network Attached Storage, to his old stereo? He'd rather not use Bluetooth, but Scott says that it's easier to deal with and there are tons of audio adapters for Bluetooth. Amazon Basics makes one for $20.
Every time Terri uses Bluetooth with her iPhone in the car to make a phone call, the other side gets an echo. Leo says that it's possible that the phone is using its microphone, and the car is using Bluetooth. That can cause an echo. There could be a setting in iOS to use the car microphone when using Bluetooth. Leo also suggests un-pairing the phone, and then re-pairing it. That almost always fixes problems like this.
Jim just got a new Honda and he can't get his MP3 player to pair with it via Bluetooth. Leo says that if he can connect his phone via Bluetooth, then it supports Honda's version of the A2DP standard. The question is, does that MP3 player support it? It may be that Honda doesn't properly implement A2DP. Most cars will pair with an A2DP standard, and if his MP3 player supports it, then it should. But since that car has Apple CarPlay, he can always use his phone to stream music.
Ellie bought a pair of Apple HomePods but she can't use them both in concert with her Apple TV. They won't pair. Apple says it's still in "beta." Leo says at $359 a piece, they shouldn't be in beta, that's for sure! Leo says that there are better options out there. HomePod is limited to just Apple.
Ann got a new iPhone and it only works intermittently with her Mercedes SL. Sometimes it works, sometimes it doesn't. The dealership says to let the car "warm up" and let it acquire it. What can she do? Leo says that Bluetooth is rather hit or miss sometimes, and in Mercedes, there are some issues with iPhones. Leo says that a car with CarPlay works best when plugging the phone into the USB port with the lightning cable. Then CarPlay will see the phone. That will probably work better. Ann should also try unpairing or forgetting the phone and then re-pairing it.