What is a good keyboard for my Android phone?

Episode 1332

Mark from Santa Ana, CA
Targus Bluetooth Keyboard

Mark wants to get a keyboard for his Android phone. Leo says that any Bluetooth keyboard will work with either Android or iOS. If he wanted to use a wired keyboard, his phone needs to support USB to Go and he would need a special connector. It's a lot easier to go with Bluetooth. Targus makes a good fold up one.

He would also like a report to see what files have been deleted from Carbonite. Leo says that Carbonite won't delete files unless he deletes them locally, which is why they give 30 days to restore them. A backup isn't a backup if he deletes the original.

Are third party download sites safe?

Mike from Fountain, CO

Episode 1325

Mike says that Carbonite has created a new service for an additional $10 for mirror imaging. It's a great value. Leo agrees. Being able to restore from an off site image can be beneficial no matter where he is.

Mike downloaded an app from and now he keeps getting other apps added. Leo says that's why he should never, ever download from a third party site because they always add other stuff. It's how they make money and Leo says it's akin to malware.

(Disclaimer: Carbonite is a sponsor)

Should I back up my computer?

Rod from New Jersey

Episode 1320

Rod is ashamed to admit he's never backed up his computer. Leo says he's not alone. Most people don't and they don't get serious about it until they lose something. Rod is wondering if it's easy to do. Leo says sure. As we move more data in the cloud, he's probably already doing it to a certain extent without realizing it. His email is backed up. When he posts images to Facebook, it's backed up.

How can I access my photos in iTunes?

Avatar from Pomona, CA

Episode 1310

Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.

How can I back up my iTunes music?

Episode 1308

Ian from San Francisco, CA
Apple iTunes

Ian is trying to back up his iTunes folder with a flash drive, but the drive turned out to be too small. How can he tell how large his library is? Leo says to open the iTunes program and look at the bottom of the window. That will give him a general idea of how big the media folder is and how much music it contains. He can also just right click on his iTunes Media folder and select "Get Info."

How can I back up my text messages?

Episode 1303

Reilly from Spanish Fork, UT
SMS Backup and Restore

Reilly wants to know how to backup his text messages to his computer. For iPhone, PhoneView by eCamm is the way to go. For Android phones, SMS Backup and Restore by Carbonite gets 4 1/2 stars, which is pretty impressive. It will back up his messages to Google Drive or DropBox, and it's free.

What's the difference between SMS and MMS? Leo says that SMS is text, MMS is media/images.

How can I backup multiple computers to a single drive?

Cassie from Crystal River, FL

Episode 1295

Cassie would like to carry a backup with her wherever she goes, just in case. Leo says that portable hard drives and thumbdrives are dirt cheap these days, so she can not only do that, but she can put backups in several locations off site. Can she back up multiple computers to the same drive? Leo says perhaps, but recommends doing an image instead. She should image each drive and then save those images to the backup drive. That way she can restore each separate image as required.

Leo recommends Drive Snapshot.