Deborah wants to know how she can backup her messages from the iPhone so she can free up her memory. Leo says if she just wants a copy of the data, she can extract it to her computer, but she can't really respond from that. Here are some applications that can save her text messages to her computer:
Todd has always backed up his documents to a flash drive, but since it has failed, he's starting think there has to be a smarter way to do it. He was thinking of putting them on Google Docs. Leo says it's a good solution that's free, but it can be limited. Leo likes Microsoft's Office 365 since it's cloud based, yet documents can still be stored locally.
Brent wants to create a central network attached storage that can cater both OS X and Windows. Leo says a NAS devices are great for that purpose. Western Digital is a basic NAS that can do the job. More advanced products like Synology offer advanced features that can be advantageous.
Pete was having trouble with his Apple bluetooth keyboard waking itself up. It used up his 10 password attempts on his iPad, and has now locked him out. Unfortunately, the only choices he has is to erase the data, lock it, or just turn it off. If the data has been erased, he can restore it through iTunes via a backup.
Tom has a Carbonite account and when he runs it, it really drains the battery. Leo says that could be because that initial backup will keep going and not allow the laptop to go to sleep. But once it does, it may not be as drastic. Leo also says that the battery indicator isn't exactly accurate either. It's more a general idea and Leo thinks it gets better over time.
Disclaimer: Carbonite is a sponsor.
Dave is looking for a good backup solution for both business and personal. He wants to encrypt the data and back it up. Leo says that if Dave turns on encryption on the drive, that's effective. The OS has encryption: File Vault for the Mac and BitLocker for Windows. He'll have to be sure he backs up the certificate and doesn't lose it. Third party options that work include TrueCrypt.
Randy wants to transfer all the data from his old laptop to his new laptop. Leo says just transfer the data himself. He shouldn't use the transfer wizard or anything like Laplink. It's in his best interest to start over here. If he has a backup of his data, he can easily restore it. He can also get a USB key and transfer all of his data that way.
Paul has a lot of movies on an external hard drive for the kids to watch, but the drive accidentally got formatted. Can he recover it? Leo says a simple erase doesn't really erase the data, it just makes the sector available for re-use. A format is more complete, though. That doesn't mean it's unrecoverable. Leo recommends Recuva. If it can't save it, nothing can. It's free, but he should make sure to get it from the original source. He should also be sure to enable the deep scan option.
Barbara's mom recently passed away and she's been left with tubs of old photos and negatives. She bought a scanner that does a great job, but with the old negatives, they're too big. She set up her own template and now she has 7000 images scanned and organized on her PC. How should she store them safely other than in the cloud?