Gene wants to know if there's a program like Super Duper for Windows. The great thing about Super Duper is that it makes a bootable backup and keeps it up to date. Here are some programs for Windows, although they may not completely duplicate the functionality of Super Duper on Mac:
Richard upgraded to Windows 8 and lost a lot of photos that he can't replace. Will that happen in Windows 10? Leo says it shouldn't happen at all. Things may happen, but always, always backup before doing any kind of upgrade. In fact, if he doesn't have three copies of his images, he doesn't really have backups at all. Always backup and include one off site. That's really the only way to keep them safe.
Eric wants to know how to image his hard drive onto a replacement drive.
Imaging options include:
Andrew's friend put Linux on his computer without his knowledge and wants to know if he can get his data back. Leo says it's possible that he didn't wipe the drive at all and just added Linux to it. If that's the case, then the data is probably intact. If he formatted the drive, then there's a problem.
Jessie's wife is complaining that her iPhone is running out of space. Leo says that's because of all the pictures and videos she has on that 16 GB phone. Jessie says that her previous iPhone was able to store more photos and videos than her new one. Leo says it's because the camera in the new iPhone has a larger sensor and saves larger files. There's also less space thanks to iOS 8.
Jonathan would like a backup system that will backup through his router, and he'd like it to double as a media server. Leo says that's called network attached storage. It hooks into the router, is visible on the network as a drive, and it can be used as a backup. Many NAS systems will run media servers so they act like a jukebox for music, video, etc.
Ken has a old Intel iMac. Should he be reinstalling OS X occasionally to keep it running well? Leo says that he could, but it's not as important on a Mac as a Windows PC. This is largely because it doesn't have a registry. But he can do it if he wants, and it's really easy to do now. Once a year or two, it's a good idea to clear out the machine and start over. He should just make sure to back up his data first though.
Chris ordered the 2TB Time Capsule from Apple and he wants to know if Carbonite backup that much data. Leo says that Carbonite is unlimited backup, but he should remember that it takes a very long time to back that up because he's using upstream bandwidth which is considerably slower than his download speeds.
(Disclaimer: Carbonite is a sponsor)