backup

What's the best personal cloud storage solution?

Episode 1142

Richard from Los Angeles, CA
File Transporter

Richard is looking to get a personal cloud device. He's wondering if he can store virtually anything in his computer in it. Leo says he could, but he wouldn't. There are a lot of options including one from Western Digital, PogoPlug, and File Transporter. The idea of having a personal cloud solution like this is that Richard would own the drive that all the data is stored on.

Should I be concerned about a warning message to backup?

Episode 1141

Tom from Riverside, CA
Hard drive

Tom is getting an error message on his Windows computer that his hard drive may be starting to die. Should be believe it? He just bought it. Leo says to always keep his hard drive backed up, but Leo says that over-relying on Windows can be a mistake. Most hard drives have a technology called SMART which can warn him of some errors. So yes, he should be concerned and always have a backup just in case.

What can I do if my Carbonite backup is corrupted?

Episode 1141

Kyle from Louisville, KY
Cloud

Kyle uses Carbonite and he has been having corruption issues with his backup. When he tries to restore it, he can't because it's corrupted. Leo says that Carbonite has great support and they use "versioning," with their backups. They often have off site backups that he can't see. Leo recommends calling up Carbonite to ask them if they have his backups in deep storage.

That's a risk with backups of any kind. Hard drives can become corrupt. If he starts with a bad file, then there's really a tough road to hoe to get it back. But if anyone can, Carbonite can.

What's the difference between off site backup and syncing?

Episode 1138

Michelle from Thousand Oaks, Ca
Sync

Michele uses Carbonite and she's concerned about how long the backup lasts. Leo says that if she deletes the original on the local drive, the backup drive will be removed about three months later. But if she's syncing it, it'll delete it immediately. Generally, though, backups don't get deleted right away. That's the whole idea.

Can I trust Carbonite?

Greg from Glendora, CA

Episode 1134

Greg has an issue with Carbonite. He wants to transfer his data from one computer to another, and they want to handle it for him. Can he trust them to handle the data? Leo says that Greg can do it himself, but if he's not all that technically apt, then he can absolutely trust Carbonite.

(Disclaimer: Carbonite is a sponsor)

Why does it take so long for Carbonite to backup my hard drive?

Episode 1130

Daryl from Los Angeles, CA
external hard drive

Daryl wants to know how long Carbonite will take to backup his hard drive. Leo says to take 740kbps x 60 then divide by 10. 10 KB per minute. If he does the math, it takes quite a bit of time. Carbonite knows this and as such, Daryl can request to have a hard drive sent to him and then he can back up his system and sent it back.

How can I make room on my iCloud for backup?

Episode 1129

Nancy from Redding, PA
Apple iCloud

Nancy has an iPad 2 and now she's running out of room. She's downloaded all of her pictures, but she's worried about Apple deleting her iCloud backup if she hasn't backed up within 180 days. Leo says it's easy to just turn on iCloud backup on the iPad in the settings and it'll do it automatically. But if she has run out of space, then Leo advises to either go in to the settings and delete the iCloud backup, or pay $0.99 for 20GB. Then she won't get that warning.