Jason has a Windows machine and an iPad Air. He syncs iTunes to it. His iPad is broken, though, and he wants to know if he can restore his iTunes to his PC. Jason says he can get his files off the iPad using Senuti. There's also TunesGo. It'll probably just pull the files off, meaning he may lose his playlists.
Todd needs an app that will allow him to backup text messages from his girlfriend's old Windows phone. Leo says that there's an app in the Windows Phone Store called Transfer My Data that will allow her to export those messages to the SD card slot on the phone. There's also an app called Message Backup. Then she can import them to an Android phone using apps in the Google Play Store.
Doug wants to know if there's a way to make recovery disks for his laptop. Leo says that most computers now come with a program that does just that and he can even put them on a USB key. But disk imaging is a great way to do this, and here's a few tools to do it:
Scott has been using Dropbox as a backup, but he's realized that Dropbox doesn't remove the files from his computer. Leo says that's because Dropbox syncs to the computer. He could delete the files, but sync will then delete them from Dropbox as well. Scott would have to backup to Dropbox and then remember to turn off the Sync feature. Then before he turns sync back on, he'd have to copy those files to another backup source, otherwise it'll sync deletions.
Christine has some old photos she wants to get off of old Zip disks. What can she do? Leo says that she can get an adapter that will allow her to plug a Zip drive into her computer. Or she can get a service to do it. She'll need to be careful because old Zip drives can actually damage the disks themselves. That's why it's wiser to have it done professionally. It's not that expensive. Another option is to just rescan the originals.
Sak is using an old Acer computer as a backup drive for his data. Will there be a point where it will die? Leo says yes. It always will sooner or later with age. The older the computer is, the more likely it will fail. He really won't want to rely on a single backup source. He needs two, preferably three. He should grab an external hard drive and copy all that data onto it. Then bring that off site.
Patrick is having issues with Verizon. He's getting no cloud backup and they say it's a nationwide outage. Leo says it would be in the news if that were true. Sounds like they're not fixing the problem. Leo says it's time to go to the state and federal regulators and complain.
Dave wants to know if his old RAID hard drives can be read by his computer. Leo says it depends. If mirrored, maybe. They're identical. But maybe not. He shouldn't make any assumptions. Dave should copy the data off it and then he can take each of them and put them in their own enclosed drives, or use a new array like Synology. Synology also does a disk check periodically to keep it healthy. When he puts them in, they'll check the hard drives as they are building the raid.
Lisa wants to know what the future holds for saving storage and media when it comes to her personal data like photos and videos. Leo says that optical and physical media has been weeding itself out for quite some time, even though we still have hard drives. The trend is heading towards the cloud. The benefit is that she doesn't have to worry about file formats. She could continue to use hard drives, as they are getting cheaper and denser, but it's on her to keep them updated with the latest.