Karen tries to play audiobook files on her phone but they don't play in the proper order. Leo says that's likely because the player isn't very smart, and can't read the metadata. It's only looking at a file name. So she may need to number those media files in order so it will read them back properly. A better player will do.
David wants to know if he can listen to an audio book with his iPhone as well as his Android phone. Leo says he should, unless Apple does something different to them when buying them off iTunes. But if the audio book is from Apple's iBook Store, it's copy protected with the ePub format. He would need to strip it in order to play it on another platform. There are programs and plugins that do that, but they tend to be fly by night. TunesKit has one called iBook Copy for Mac. It has a free trial.
Gail is looking to get a Kindle eBook reader and she wants one that can read to her. Leo says that the Kindle is good, but she doesn't really have to buy a separate eBook reader for that. The Kindle App can read to her as well, because it has something called Whisper Sync. She'll just have to be sure she buys the eBook that has an audio book option, and not all do. But Leo says that the Kindle Paperwhite is a great option.
Evan listens to audiobooks but it drives him crazy that some audiobooks don't bookmark and pick up where he leaves off. Leo says that he can do that with any eBook by going into iTunes and looking into the MetaData. Select the audiobook in the "Options" tab under "Media Options" in iTunes. Then iTunes will bookmark it as he goes.