AT&T

Judge Approves AT&T/Time Warner Merger, Opening the Floodgates

Episode 1498

AT&T Logo

A federal judge approved the merger of Time Warner and AT&T this week, opening the floodgates for even more large mega corporate mergers. Comcast moved almost instantly to provide a massive bid on 21st Century Fox, outbidding Disney by over 15%, setting off a huge bidding war. Leo says that the judge got it wrong and this represents a serious problem for consumers, even though customers like it because it saves them money in the short run.

Why do I have hundreds of strange contacts on my phone?

Episode 1490

Bob from San Jose, CA
Samsung Galaxy S9

Bob bought a Samsung Galaxy S9 and he thinks it's too large for his hand. Leo says that larger phones are the future, as people prefer a larger screen to hand comfort. Bob also has hundreds of contacts on his phone that aren't his after he synced it. Leo says it's possible that AT&T or Samsung sold Bob a phone that was returned and hadn't wiped it before doing so. But if they sealed it up to make it look new, that's against the law.

Why did AT&T stop giving me access to DSL Extreme?

Episode 1471

Jane from Oceanside, CA
Fiber

Jane had DSL Extreme, but she says that AT&T won't allow it over the phone lines anymore. Leo says there's something going on with her particular neighborhood. She's still getting phone service, though. Jane says that AT&T isn't offering DSL either, but they're trying to push UVerse. Leo says that AT&T has decided to eliminate copper in her neighborhood and start using fiber. Fiber is glass and works better than copper.

How can I turn off the router in my modem and use my own?

Episode 1453

Dan from Corona, CA
TP-Link Archer C7

Dan has AT&T and a new TP-Link router. Can he use his own with the AT&T DSL modem that has a router built-in? Leo says yes. He can turn off the AT&T's router radios and network address translation. He could try putting it into bridge mode. He'll have to open up the browser IP address and look for a place that will enable him to turn off the router altogether. He'll also have to disable DHCP. If he can't do that, then he can put the TP-Link into bridge mode and it will just pass the signal along. He should also look for a passthrough mode.

Can I use my iPhone X with another carrier?

Episode 1441

Mark from Thousand Oaks, CA
Apple iPhone X

Mark ordered an iPhone X from Apple and he's worried about the order. He ordered an AT&T model, but his wife moving to Verizon. Can he swap it through the Apple store? Leo says that's probable. He'll definitely want to do that since the phones are locked to the carrier. The Verizon model would work with AT&T, but not the other way around. That's because Verizon's phone is unlocked, but have different radios in each. Leo suggests not even opening the box. He should just take the phone to the Apple Store and swap it out.

How can I get better cell service where I live?

Episode 1428

John from Jasper, AL
Cell phone tower

John has issues with coverage in his home town. Leo says that the irony is that AT&T is considered to have total universal coverage, but that doesn't seem to be the case entirely. Leo says to go to the carrier he's with and ask them for a FemToCel. If they want to keep his business, they'll give him one for free. With it, it will route his calls over the internet for cell service to his phone.

How can I avoid international data roaming?

Episode 1405

Paul from Houston, TX
Cell tower

Paul and his wife are traveling to Croatia Saturday and he's worried about data roaming charges. Leo says that international data is rapidly changing thanks to T-Mobile's free Edge data plan that started last year. As such, AT&T has changed from offering an expensive data package to a "day pass."

Google Fi is a solid option, because they would pay as they go at $10 a month. If they have a Google phone, then they'll be in good shape.

What's the best carrier in LA?

Episode 1377

Rob from Santa Monica, CA
Cell Phone Tower

Rob wants to know who best provider is for the iPhone in Los Angeles? Leo says that in a huge metropolitan area like LA, he'll have his pick of the litter. He shouldn't trust the carrier coverage maps, as they are too optimistic. There are third party sites like OpenSignal.com that will give an independent assessment. T-Mobile and Sprint are also good, but they have dead pockets in the suburbs. AT&T and Verizon are best in LA.

ISPs Promise That User Data Is Safe in Spite of New Privacy Rules

Episode 1376

URL

It may not be an April Fool's Joke, but it sounds like one. Verizon, AT&T, and Comcast have moved to assure customers that while Congress has officially passed a law stripping privacy protections from internet users, their data will not be sold and they won't be spying on customers. This begs the question — why did they need the law passed in the first place?