Tim's wife has an iPhone that doesn't see the Apple TV through the remote app, but his iPhone does. Leo says he can have multiple remotes in the devices section, but he may have to have home sharing to use it. He's worried that if he uses that, purchases will be a problem. Leo says it used to be easier than that. But with home sharing, Apple seems to have linked it. Home sharing, though, really shouldn't be an issue. Tim should check out this iMore article on it.
Rich has an Android phone and he wants to know if there's an auto dialer app when calling with a lot of busy signals. Leo says that the FCC has a delay requirement to prevent harassment. And there's a legal limit for the number of times you can autodial. SmartLife Digital has AutoDialer. It has a 20-second delay and it's intentional to prevent harassment.
David has finally made the "switch" from iPhone to a Samsung Galaxy Note 8. It seems easier to sync, but how does he sync up his Outlook? He should sync using Google Contacts first. That's' a good way to have it everywhere. He can then sync to any phone, computer, or tablet. Leo says Outlook on Android is very good as an app. So rather than try to sync it, David should try using the Outlook app. It's very good. Then Outlook on Android will pull from it. Is Android secure?
Fred has an iPhone 6 that's been updated to iOS 11. But when he updated it, he lost his password vault file. Leo says that Apple discontinued support for 32-bit apps in iOS11 and as such, a lot of apps simply broke and stopped working. They won't work unless the developer updates them. Fred will have to contact the app developer and see if they're working on a solution. If it backed up the data to DropBox then he may see it there.
Galen has a customer who wants to be able to do estimates on his phone. Can he convert the program he's written to iOS? Leo says that writing a program to be portable is definitely doable, but to do it for Windows 10 is different than iOS processors. So he can't just convert it. On the other hand, we're moving in a direction that will allow him to do just that. How about a web interface? That can always be accessed from any mobile device. That would be his best bet.
Karen has a Samsung Phone and Tablet and she is getting a popup in her phone that will allow her apps access to her phone data. Leo says that Android works by requiring permission to do things as she needs them. So when she's opening an app to do something, the app is requesting access in order to do what she wants it to do. That kind of behavior is OK, but if it's out of nowhere, then she's right to be suspicious.
Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.
Ron has a Samsung Galaxy Note 4 and he's been emailing himself mp3s he makes in the recording studio. The phone holds onto the file for about a day, and then it disappears. Leo says it sounds like the download goes to his cache, which gets cleared out. Leo recommends using an app that will enable him to move it once he downloads it. Samsung's File Manager app will let him see that folder.
Rich DeMuro filled in for Leo Laporte this weekend, and recommended a couple of apps that will help you make purchases and track them. First is an app called Earny. This tracks purchases that you make at major retailers and looks for price drops. Prices change all the time, and we typically check prices before we buy things, but not afterwards. If Earny sees a price drop on a recent purchase, it will collect a refund for you by reaching out to the company. The pro to using this app is obviously the cash you'll get back from purchases.
Dave wants to listen to podcasts but he gets frustrated by how different the volume is from show to commercial and back. Rich says that's a common problem and he can get an app that equalizes the podcasts he listens to.