Chris has an Android phone and he gets a popup that says Amazon has stopped working. Leo says it's probably an Amazon app that is running in the background, and is crashing. Leo recommends deleting and reinstalling his Amazon apps.
Mike would like to have an Android phone, but he needs to use one iPhone app. Leo says that in most cases, most big name apps are available on both platform. But unique apps, like a mixing board app, would probably be solely on one platform or the other. So in Mike's case, it's only available in iOS. All you can really do is pester the app developer to port the app to Android. You could get a low priced iPad for around $250-330 and dedicate it to that one use.
Henry wants to know what's a good iPhone app to identify the key of a song being played. Leo says that is a great idea. Google has song recognition capability. There's an app called Shazam, but that can't identify the key of a song. The chatroom says the app is called Keyfinder. It's manual though, not automated.
KeyDetect is another app.
Charity is wondering why she can't use GPS in Google Maps. She's on Android. Leo says to make sure your GPS is enabled. You also want to be sure your data is turned on. Leo also recommends using Google's other maps app ... WAZE. It's very popular and if that works, then you know that your GPS and Data is working and the maps app has corrupted. Easy to fix. Uninstall, then reinstall. The chatroom says that there is a legitimate blue dot issue that is related to a weak location. If there's also an error that says "cannot update maps," then that means you're not getting data.
Larry wants to use his camera with Be My Eyes on his iPhone, an app for the vision impaired. Leo says the first thing he'll need is a camera that can connect over Wi-Fi. Then he would need an app to allow him to remotely control it from the iPhone. Leo says that iOS sandboxes each app for security purposes, so one app can't compromise others, so he likely won't be able to use a separate camera with that particular app.
Jonathan wants to know how he can catalog multiple hard drives on a Mac. He uses Super Duper to backup a lot of hard drives and he doesn't want to confuse them. Leo says NeoFinder is a good one, because it can read both NTFS and FAT32 on the Mac.
He also came across a crowd sourced photo editing service called Mendr, which gives you the ability to upload a photo and then Mendr will find a talented photo editor to fix your photo as you need. iOS/Android. Free app, but you pay for the service per photo. Leo says thats a great tip!
George is running out of room on his iPhone. How can he make space without deleting his photos and videos? Leo says the first thing to do is turn on iCloud to backup your photo storage. Also, use the replace photos with thumbnails option so that the originals aren't left on your phone. You may need to buy extra iCloud space though. So the other option is Google Photos. Download that app and backup your photos and videos to Google Photos. You get 15GB of uncompressed space, or unlimited high resolution space. All for free.
Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.
Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.