Apps

How can I get the photos off my Google Nexus 6?

Episode 1280

Dave from Aliso Viejo, CA
Google Nexus 6P

Dave needs to download images he has from his Google Nexus 6. It says it's being moved to an SD card, but he doesn't have one in his phone. Leo says that Dave needs a file manager to be able to find the photos on his drive. ASTRO is a good one, and it's free. There's also ES file manager. He should look for the download folder. It will allow him to move it around.

Why is my iPhone 6 doing things on its own?

Episode 1278

Doug from California
Apple iPhone 6s and 6s Plus

Doug's phone has been acting possessed. It makes calls and activates apps all by itself. It even called an Uber without him knowing. Leo says it's possible that a remote access trojan could be on his phone, but it's unlikely because iPhones are hard to hack. Leo says that Doug should change all his passwords immediately. It's clear that something not good is on there, so Leo recommends wiping the phone. Start over. Doug should get rid of any apps that may have been involved and make sure he removes his credit card info from the Uber app.

Why does my computer refuse to log in after it goes into sleep mode?

David from Los Angeles, CA

Episode 1277

David has a problem where his computer shuts off after awhile and he has to log in twice to get it back. Leo says he's had a similar issue with a MacBook. As long as he uses it every day, it's not problem. But after a few days, this issue would pop up. Leo just logs out and shuts down and that solves the issue. David should uncheck put the hard disk to sleep. He should also disable Power Nap. Those things may prevent this from happening. Turning off the Sleep function entirely will work as well, but he'll be using power then.

Why do my apps time out in Android?

Shannon from Nebraska

Episode 1277

Shannon updated his mobile phone to Android Marshmallow and now his apps time out after a few minutes. Leo says that Marshmallow added a feature called Doze, which is supposed to help with battery life, and Shannon should go into the application manager settings and see if the permissions are set to allow backgrounding. It may be that they are being blocked to work in the background. For the apps that are stalliing, Leo suggests uninstalling them and then reinstalling them, paying close attention to the permissions it asks for.

Why do apps ask for access to my personal contacts?

Rick from North Carolina

Episode 1274

Rick wants to know why apps have to have access to all his contact information and other data? Leo says that both Apple and Android developers to ask permission to access stuff. So it's all "chunked up," so that it doesn't ask dozens of questions for permission. Android has at least changed it to where it asks permission when it needs to. Not all at once. Asking for permission for access to contacts is problematic because it could be abused. But games sometimes ask for that, or Apple's Find Friends, so that they can use it so you can contact other people to join in.

How can I use my iPhone for home security?

Episode 1272

Bill from San Juan, Puerto Rico
Manything Home Security Webcam

Bill's boat batteries are almost dead. He'd love to find a way to be notified when his batteries drop below 10 volts so he can go charge them. Is there any way he can use an old phone that can send him a text with a picture every so often? This could be done with time lapse, or a camera app that could do it. The phone has to stay on as well. It may just be easier to use a webcam.