Don has an Asus router and he has a USB in for connecting an external drive to it. Can he put a hub on it? Leo says sure. He can take up to 255 devices on the USB chain, but it may confuse the router, so he should look at the settings to see if it will support it.
Tim's wife has an iPhone that doesn't see the Apple TV through the remote app, but his iPhone does. Leo says he can have multiple remotes in the devices section, but he may have to have home sharing to use it. He's worried that if he uses that, purchases will be a problem. Leo says it used to be easier than that. But with home sharing, Apple seems to have linked it. Home sharing, though, really shouldn't be an issue. Tim should check out this iMore article on it.
Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.
Dan can't get her Apple TV to wake up. Leo says she'll have to use the remote to wake up. If that doesn't work, there is a reset button that she can enable in the settings that will wipe the memory and then reboot it. That could help.
Leif wonders if the Apple HomePod will be worth it. Leo says it's too early to tell, so it's a good idea to wait and see.
How can Leif watch TV using his Mac? Could he use TOSLINK? Leo says to use an AppleTV, and then he can AirPlay from his mobile device. It's easier and will see iTunes on the network.
Matt has backed up all his family home movie DVDs on his network, but they're not playable because they were backed up as disc images or VOB files. What can he do? Leo says what Matt needs to do is create an ISO for them. There's software that does it. Leo recommends getting media server software like KODI. Then he can use the AppleTV that can see it and play it.
Kenny is vision impaired and is looking for a way to have his TV read the channels and menus aloud. Scott says that he's never heard of that and neither has David. The chatroom says the Samsung J5500 can, though. Scott doesn't know if there is much choice out there for that, which is a shame because accessibility is important. If it's in the J series, it's probably in the K Series as well.
Stana cut the cord and is going to watch TV by streaming online from now on. There's a few cable channels she wants, though. What's her best option? Leo says she could get some channels over the air by putting up an antenna if she's in the right location. Some channels offer services through stand alone apps, but she'll have to pay for them. HBO, for instance, has HBO Now, which she can subscribe to on the Apple TV and Roku. If she's already a cable subscriber, then she can use HBO Go, which enables her to watch it on cable and online. It's a bit confusing.
Newt is getting a new Apple TV from his son, who says it doesn't work for him. Leo says it should if he has internet. Newt says that their internet just isn't good enough to handle video streaming. He's also using up all his data. Leo says that doesn't have anything to do with Apple TV, it's just lousy internet. It's capped internet at that.
Chad got a new Samsung TV, but he's discovered that he can't stream YouTube with it from his desktop. Leo says that DIAL and DNLA is supported by Samsung. What may be happening is that the YouTube app on his Samsung TV may be in conflict with his mobile phone.