Apple

Will the new MacBook Pro handle my audio workflow?

Episode 1341

Adam from West Covina, CA
Apple MacBook Pro

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.

Why is my iMac rebooting?

Episode 1338

Elizabeth from Long Beach, CA
Apple iMac

Elizabeth is having an issue with her Apple iMac rebooting randomly. Leo says that overheating may be the culprit. Computers will shut down or reboot when it overheats. But if it happens when she's doing nothing, then overheating is unlikely. A buggy operating system may cause it if a process is running away. It could also be a power issue in her home. Power can be "dirty" and that could be causing it. Using an uninterruptible power supply (UPS) could prevent low power and power surges. The electrical cord being frayed and loose could cause this too. It may also be a failing power supply.

Apple Announces New MacBook Pro with OLED Touch Bar

Episode 1336

Apple MacBook Pro

Apple announced a new MacBook Pro with an interesting OLED Touch Bar that replaces the function key row. The design is really cool, but technology reporters think that Cupertino has no idea who the new computer is for. Leo also says that people are complaining that Apple is only giving lip service to the Mac platform now, and when it comes to the professional market, Apple has lost its way. Leo doesn't disagree. Pros are complaining that Apple has eliminated key ports like the standard USB, and even the Magsafe connector, all in favor of a USB-C capable Thunderbolt 3 ports.

Microsoft Announces New 'Surface Studio' Desktop PC

Episode 1335

Microsoft Surface Studio

Microsoft announced its very first desktop computer, as well as some new apps they're calling the "Windows Creative Edition" of Windows 10. The desktop is called the Surface Pro Studio, a 28" all-in-one desktop with an articulating arm that collapses the high resolution screen down into a huge drafting table configuration for painting and drawing. There's two color standards, including True Color and standard RGB. They also announced a wireless dial which you place on the screen and then can use it to change color pallets, tool bar options, menu access, etc.

Where can I sell my old iPhone?

Episode 1333

Sam from Orange County, CA
Apple iPhone 7 and 7 Plus

Sam has an iPhone 6 Plus and he's going to be upgrading. He wants to know how he can sell his old phone. Leo says he'll get the most money by selling on eBay, but Apple will buy it back and he can just trade it in for the new iPhone 7 Plus. There's also Gazelle. They will give him a good price because the resale value is very high. His carrier will also buy it back, as will Best Buy, but at a fixed price. Gazelle will probably give him a better deal.

(Disclaimer: Gazelle is a sponsor)

BlackBerry Gets Out of Hardware Business

Episode 1330

BlackBerry Q10

BlackBerry this week announced it would be getting out of the hardware business. When the iPhone came out in 2007, no one knew exactly what that meant. In fact, the CEO of Microsoft at the time, Steve Ballmer, publicly criticized it saying that it's too expensive. The lack of concern was just enough to throw them off their game for a couple of years. By 2009, when it became clear the iPhone was the future of cell phones, Microsoft and BlackBerry finally leapt into action. Unfortunately, it was too late at that point and Apple already owned the space.

Why isn't my iPad syncing to my PC?

Episode 1328

Lori from Napa Valley, CA
Apple iPad Air 2

Lori is having a problem with her iPad 2. She syncs it over Wi-Fi, but lately when she tries to plug it in to her PC, it won't let her sync. It just requests to restore to a backup. Jason says that the PC is looking at the iPad as if it's a new one and can't identify it. Updating iTunes on the PC and iOS on the iPad could help. The iPad 2 doesn't support iOS 10, though. She may be at the end of the line there. If it offers to set it up as a new iPad, that may be OK, as it pulls the data off the iPad and syncs it. That can be scary, so Lori should have iCloud backup enabled.