Patrick would like to set up everyone in the family with Apple IDs, but he can't get everyone on the same account. Leo says that according to the chatroom, he can only use three Apple IDs per credit card. So he'll have to have another credit card for the rest. One other option, according to Leo, is to go to his bank and have them generate dedicated credit card numbers that are linked to his account and can only be used with iTunes. Or, better yet, set up each ID with a separate iTunes gift card. Then fix it to where they can only be used with the gift card.
Jim is looking to buy a MacBook with Retina display laptop and wonders if he should wait until the new Haswell chip comes. Leo says that while he normally doesn't recommend waiting, since Jim is traveling, it may be a good idea to wait. Since Jim is looking to get a 13" model, it won't burn battery power as much, but Jim may be waiting awhile. So he should wait as long as he can and then decide. If it's taking too long, then just get it. It'll still run great.
Joan likes to watch TV on her Mac, but now she's getting a message about a blocked plugin. Leo says that Apple keeps a list of "unsafe" programs on Joan's Mac and all she needs to do is download and install the new Flash player. Once that's done, Apple will view it as safe again.
We're hearing that manufacturing problems in China are causing a delay with the upcoming iPhone 5S, which is now believed to be delayed until the fall. Leo says that Apple is falling further behind Android which is faster, has larger screens, and removable batteries. It's too bad, considering that Apple pioneered the modern smartphone.
Leo has gotten his mom two different smartphones to try out -- an iPhone 5 and a Samsung Galaxy Note II -- to see how she does with each and determine which one is best. The experiment was to see if a novice and a senior could adapt and learn, and which OS would be best. So far, she's had a good experience. She's spending one week with each of them. So it should be interesting to see which one she chooses. She has an iPad as well, but Leo worries about the iPhone's small screen, even though she can make the text larger.
John wonders if Apple is going to stop making computers soon. Leo says that while Apple gets most of it's income from mobile devices and apps that power them, those apps still need to be made on Apple computers. As Steve Jobs once said "somebody still needs to drive the trucks." So Leo thinks that the Apple Mac computer will still exist down the road.
However, Leo is disappointed that Apple seems to be losing their way in the professional world and Hollywood feels abandoned by Final Cut Pro, and many are going back to Avid and Adobe Premiere.
Rob's daughter needs a computer and he'd like to get her a Mac. Leo says that the MacBook Air is thin, light and very powerful. Leo recommends setting the internet up with OpenDNS to protect her from going places she shouldn't go. Checking the Apple Refub Store could save him money on the computer too.
Pam is having trouble watching videos online with her Mac. Apple probably blocked Flash since Pam had neglected to update it. Leo advises uninstalling Flash and then install it from Adobe.com/flashplayer to download the stand alone Flash installer. Then, install it with all browsers closed. She will have to keep it updated, or Apple will block it again.