Gail has an iPhone 4 and she's looking to upgrade to the iPhone 5s. How much storage should she get in it? Leo says the iPhone comes in 16GB, 32GB, and 64GB with $100 bumps each way. If her current phone is 16GB and she's not deleting stuff to make room, then a 16GB is just fine. If she can swing the extra $100, she should get a 32GB just to be safe.
Monroe has a two year old MacBook Pro with 4GB of RAM and he's thinking of boosting the RAM on it to avoid beach balling. Leo says that beach balls tend to be an indication of software issues. Leo recommends formatting the hard drive and reinstalling OS X. While he's at it, he should upgrade to Lion. Upgrading to 8GB really isn't worth the performance boost he'll get, which is marginal.
Elena wants to know if she should buy and extended warranty on her iPhone. Leo says that the new Apple Care, called Apple Care Plus, is beneficial because it covers damage. It's $100 (with a $79 co-pay) and it covers two incidents. Leo says that often, Apple will replace a broken iPhone for $200. So an extended warranty is a profit center for Apple, and Leo nevers buys it. In the long run, it's just plain cheaper. If Elena's the type of person who has butter fingers, Apple Care can buy peace of mind.
This week, Apple announced the new iPhone 5S which comes with Touch ID fingerprint recognition, which Leo says is an innovation that explains why Apple never chose to use NFC (near field communications) into their phone. Leo says that Touch ID has the option of being a new way to make purchases. But privacy advocates says that Touch ID could cause people to incriminate themselves as fingerprints are not protected by the 5th amendment. So Touch ID does affect user privacy in a very fundamental fashion. Leo also doesn't see the virtue of a 64 bit iOS operating system.
Brett is going to Paris in a few weeks to make a TV show, and he's concerned about carrying his cellphone. Leo says it's best to get an international data roaming plan. It's not cheap, but it's far cheaper then paying the roaming fees after he gets back. It's also important to have the GPS capability to get himself around.
Robert has a Sony NEX-7 and wants to use it for time-lapse photography. Leo says the NEX-7 is an excellent sensor with its huge APS-C sensor and the micro four-thirds lenses. It's light and compact, too. Robert says he can get apps for time-lapse, but the automatic settings are giving him problems.
Lamont is looking to get a new Mac Mini. Should he get an SSD drive or a Fusion drive? Leo says that SSD drives are fast, but they're expensive and smaller in size. The Fusion drive is a bit faster than a spinning drive, and would give him more storage, but it is still slower than SSD. It really comes down to how much space and speed he needs. Leo puts a pure SSD drive in every computer he buys. If he would need storage, he can always get an external drive.
Julie recently got her first iMac and wants to know if she should get Eset's Cyber Security software. Leo says that Macs are far safer than PCs because they are active in blocking malware as it happens. Also, their smaller market share means Mac users aren't as much of a target. Leo says the greater threat is her behavior. No antivirus program can protect her from herself if she allows it to get through.
Apple will be announcing a new iPhone at an event on the Apple Campus in Cupertino on Tuesday. It's going to be a cozy event, though, because the auditorium at One Infinite Loop only holds about 120 people. Leo is guessing it'll be called the iPhone 5S, it will be available in black, white, and champagne, it'll have a fingerprint reader and an upgraded camera. There will also be an iPhone 5C with colors and a plastic back, without a fingerprint reader, and will sell at a lower cost.