Aiden made the switch to a Mac and his Time Capsule takes forever to backup. It works just fine in Windows, though. Leo says there are a number of different protocols, and Windows uses that SMB, which is the default language. Apple uses its own protocol called AFP, which is based on the older AppleTalk. Leo advises going into the settings and turning all the protocols on. That will allow it to use the fastest available.
After what was a rather strange event, half was which was recap, Apple got to the new iPad Air 2 and iPad Mini 3. And while there are updates, Leo's decided to get off the merry go round and is not going to buy one. Pretty much only differences is that it's a bit more powerful, a little bit better camera, and Touch ID. But the big feature is ... that it's thinner. And Leo says he can't imagine that as a reason to turn in your old one and get a new one. He's perfectlyhappy with his iPad Mini with Retina. Doesn't feel pressure to upgrade.So he's not going to.
Danielle upgraded her Mac to OS X Mavericks and now she can't open any Apple Works documents. Leo says that AppleWorks isn't supported anymore in Mavericks. What can she do?
Leo recommends before getting rid of the old computer, to open the documents and save them out as RTF. Then she can import them to Pages, which Mavericks will handle. Here's an article from Cult of Mac on how to do that.
Jeff just signed up for "TrueStream" broadband service. Leo says that it's a new system that likely uses fiber and is supposed to get up to 75 Mbps down. Jeff is concerned because the modem is installed right next to his Apple Airport Extreme. Leo says as long as he has some separation, and they're not touching, he'll be ok. He should also disable the Wi-Fi from the modem, and just use the Airport Extreme for DHCP and Wi-Fi.
Leo says that Apple's "It's Been Way Too Long" invitation for October 16th likely means that Apple is going to make a huge announcement for Apple TV. Not an actual TV set, but the small set top hockey puck, which Leo says has been long overdue for an upgrade. And with Apple's new "Home Kit," there could be home automation capability.
Leo says it's not an iPhone, and it's not an iPad since they come out every year. But the AppleTV hasn't had an update in awhile and Leo thinks that it may have something to do with home automation. We'll find out on October 16.
Jay is thinking of getting a new Apple Airport Extreme, but he also wants to use the DDWRT firmware. He's heard that it's more secure, and the Asus router he's looking at comes with it.
In a no-holds-barred cage match of British proportions, Leo carried both the iPhone 6 and the Motorola Moto X to see how they worked in London. Since he was using T-Mobile, he got free 2G data roaming while there. And while it took a bit longer, it was data and it worked. Leo says that the Moto X has several improvements, but the iPhone 6 still has the best camera out there. Battery life is better on the iPhone 6, while he couldn't get through the day with the Moto X. But he still thinks iOS 8 has more to do to catch up with Android.
Tamara has an Apple Time Capsule and every few weeks it requires her to start over again with a new backup. Leo says it's possible that the hard drive inside of the Time Capsule is faulty or failing. Fortunately, she has a secondary backup via iCloud Backup. Leo says that's good news. So she doesn't have to worry about the data on the Time Capsule. Should she just demand Apple give her a new one? Leo says that it may not be a bad device, actually. It could be a network issue. But Leo says to bring it into Apple and talk to a Genius.
Roger bought a new iPad and he's heard that Apple is going to announce an iPad Pro with a larger screen. Leo says nobody really knows because it's a rumor, but the rumors have been pretty accurate of late. If Apple does come out with it, should he buy Apple Care? Leo says only if he's prone to breaking things and he wants to get Apple Care Plus, which will offer replacements of broken devices. Regular Apple care will not. But if he's only going to use it at home, he probably doesn't need Apple Care.