Brett built his own PC and he's trying to move files from his old Mac. But his Passbook external drive doesn't see all of the files from his Mac. Leo says that's because Mac and PC use different file formats. Macs can read PC files, but Windows can't read Mac's HFS+ file system. So to be cross platform, he'll need to format the hard drive to FAT32.
Remember when Apple refused to unlock an iPhone because to do so would unlock all phones? Well the company NSO Group has found several flaws in the iPhone operating system and they've been selling exploits to governments to spy on dissidents. They've apparently had the exploit for three years and have been selling it. Apple has moved to patch the exploits that have been reported, but the question is, have they gotten them all? Leo says there's something wrong about selling the ability to spy on people.
Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.
Bernardi says that he's a Linux system admin, and he's thinking about going with a MacBook Pro for his next computer. It's very expensive with the dollar exchange, though. We're talking $10,000! Leo says that's crazy! Most of that cost is a tariff to the Brazilian government. This is why Apple's been considering opening a plant in Brazil.
Invitations are believed to be going out for Apple's Fall iPhone event on September 7th. Rumors point to the iPhone 7 removing the headphone jack in favor of either wireless airbuds or via a new lightning connected airbuds. There will also be a dual camera array which will take images in color and black and white to use it to make a more accurate image.
After John updated his iPhone 5 to iOS 9.3, it's not doing anything. AT&T says that Apple has been having issues with the update and that he needed to contact Apple. So after 2 hours of backing up, reloading, etc. Apple determined it was a hardware issue and that he should buy a new phone. Leo says that one last thing he can do is take out the SIM card and then put it back in. Sometimes it can shake lose.
Mike has noticed that in iOS, you can ask Siri to enable 'Do Not Disturb' mode. After the latest update to iOS 9, you have to unlock the phone to do it. It's a new security feature. It's possible to turn that off, though. Now it's been fixed, and Apple says it was a bug.
Carson bought a Dell XPS 13 laptop and he wants to know if he can send text messages from Windows 10 like the Mac can. Leo says Apple uses Messages and Leo says that Apple has really blown it by not making it cross platform for everyone. Carson can still use SMS text messages, though.
Jimmy got a new MacBook Pro and he's looking to get an SSD that a neighbor was selling. Leo says it may not work because of the design of Apple laptops. Every laptop is designed specially and it may need a custom fit SSD. If it's a standard SSD, he may be OK.
How can he clone his hard drive to the SSD? Leo says to use SuperDuper. He can then make it bootable. Once he knows that works, he can then remove the old drive and then put the SSD in.
With the fall Apple event only weeks away, rumors persist that Apple plans to eliminate the headphone jack in favor of headphones that use the Lightning connector. Leo says it's been tried before. The Motorola Droid Z didn't have one. Leo says that people want a headphone jack and this is going to be a test of brand loyalty. But Steve Gibson says that using the Lightning connector could pave the way for Apple to add noise cancelling earbuds to the design. It could also transmit data like measuring blood pressure while you're working out.