Apple

Is it possible to restore the startup chime on new MacBook Pros?

Episode 1365

Greg from Los Angeles, CA
Apple MacBook Pro

Greg recently got MacBook Pros at work and he's having issues turning the laptops on and off. Apple took away the classic startup chime, and it takes about 20-30 seconds to figure out if it's actually on. Leo says that there's a terminal command that's supposed to turn the chime back on: NVRAM BA=%01. If that doesn't work, Apple may have disabled that.

Will the latest version of iOS sync with my Mac running OS X Snow Leopard?

Episode 1358

Mark from Temecula, CA
Apple iPhone 7 Plus

Mark hasn't updated his iPhone because he's worried that doing so will prevent him from syncing with iTunes on his old MacBook. Where can he go to see what updates will support what versions of OS X? iOS 10 requires iTunes 12.5.1 to sync, so Mark is probably not going to want to update it. What version will work on Snow Leopard? Leo says that Mark can probably use the new version of iTunes on Snow Leopard, but this is worth verifying before he does anything.

How can I protect my Mac?

Episode 1357

John from Los Angeles, CA
Apple MacBook Pro

John wants to know if keeping his Mac on while he's walking around will damage the laptop. Leo says not if he puts it to sleep. It stops reading the drive that way.

What is a hardware password? A hardware or firmware password will keep the computer from starting up in any way other than its designated startup. On the Mac, he'd go into Utilities and set his firmware password. It's very important not to forget it, though.