Dave has a new MacPro, but he's not so sure it's the "latest and greatest" computer out there. Leo agrees. It's not better than the current Haswell processors, and at that price, Dave's not really getting more speed then a comparable iMac for every day tasks.
There's a new phishing scam on that spoofs the safari apple.com address. Note the address looks like safari.apple.com but it's really "com-rewards.in." Leo says to look at the top of your browser and you'll see where it really comes from. Never buy into a promise of a "special gift," either. That's almost always a scam.
Todd would like to have separate Apple IDs for his kids. Leo says users can have up to 5 Apple IDs per credit card, but only two Apple IDs per device. iTunes allows 10 devices with 5 computers. Todd will have to remember to deauthorize them when he stops using a device.
Leo also says that he can have as many iCloud accounts as he wants, and that's good for backing up photos to Photostream. Todd can have a separate iCloud account for Photostream and then a separate Apple ID for purchases and iMessages.
Apple has released iOS 7.1 for iPhone and iPad, and Leo says users should run, not walk, to install it. It solves a lot of problems that have creeped up. It does seem to have battery problems, however. Leo advises resetting the iPhone after you update it, that should clear out the "cruft" and get it back to it's usual battery life. Leo advises going to Settings > General > Reset > Reset All Settings. Don't choose the "Erase All Content and Settings," as that will erase all data as well.
With more and more users becoming obsessed with posting the "selfie," Apple has added a "Sharing Selfies" category in the iTunes App store for photo apps designed to take them. The Oxford Dictionary describes selfie as "A photograph that one has taken of oneself, typically one taken with a smartphone or webcam and uploaded to a social media website." Apps in the new category include Frontback, Snapchat, Samba, SnapDash, and 1 Second Everyday, which is one that Leo has used.
Ron bought a MacBook Pro. It's his first Mac. It was working great and then a month later, he started getting error messages and crashes. He backed it up and took it to the Apple Store to have it looked at. It came back without Bootcamp on it and they never figured out what was wrong after several trips back. Leo had a similar problem with his Mac Pro and they discovered it was bad RAM. It sounds like Ron's problem could be similar. It could also be the the hard drive.
Josslyn is looking to replace her XP Desktop with a laptop. Her son has a MacBook Pro and he really likes it. Leo says that it's important to stay within the family as they can be her support system. So a MacBook Pro would be a good idea. An even better idea is the MacBook Air because of it's long battery life and super light form factor.
Brett wants to get a good router for under $100. Leo says that he likes DLink, and they also have a great router for travel called the Pocket Router. This will charge a phone and act as a hotspot for all wireless devices. Leo uses an Apple Airport Extreme though, which is more expensive, but works really well.
Ron's wife has an iPad 2 and he wants to know if upgrading to iOS 7 will be a big deal for her. Leo says that once the iPad is updated, she won't be able to go back. There is an iOS 6 update that covers the gotofail bug, but it isn't covered with the iPad. So Leo says the best thing she can do is just be cautious of her online behavior.