Tryell says that Apple has done an outstanding job with accessibility while Google and Microsoft have a lot of work to do. Leo says that Apple is the gold standard on accessibility. The screen reader is great, and it doesn't cost any extra either. So many of those tools are so expensive.
Barbara is thinking about switching from the iPhone to the new Samsung Galaxy S7. Leo says that while the S7 comes with 32GB, she can put up to 200GB of additional storage in a miniSD drive. But it's not like it expands her memory for apps. That's only for storage. Leo prefers the S7 by a long shot, but the iPhone is great for the average user. Barbara already knows how to use it, and has apps in the ecosystem. So why change? She should just get an iPhone with more storage.
Scott has an Apple wireless keyboard, but now there is some battery corrosion and he can't get it out to clean it. Leo says this is why you should always remove a battery if you're not going to use a device for awhile. Leo advises bringing it to the Apple store. Scott did and Apple ended up replacing it free of charge. Leo says that's why you pay more for Apple.
Apple had its event on March 21, where it announced a new iPhone SE and iPad Pro. While they aren't revolutionary products, the iPhone SE brings the features of the current iPhone 6s to the smaller 4" phone. Apple's new iPad Pro is a smaller size as well, offering the features of the 12.9" iPad in the 9.7" size.
Robert wants to know why the FBI just doesn't talk to the NSA about the data they want on the terrorist's phone. In reality, Apple's position is that the metadata from the carrier itself tells a lot of detail. But there may be a legal wall that would prohibit them from cooperating. The NSA just announced that they are helping, though. So that leads Leo to believe that there's another goal here. Their goal is to get the keys to the kingdom and force Apple to give them a backdoor to their phones.
Apple is putting up a spirited defense of encryption and privacy, going to court against the FBI, who wants them to build a way to crack open an iPhone 5c used by a terrorist in San Bernadino. The irony is, that the government owns the phone but they changed the password. Now it can get wiped out after 10 tries. Leo has always said it's all a side show. We live in a surveillance economy. Apple surveils us by our data, and the FBI surveils us by the same thing. Why are they going to court over this one phone? It's the keys to the kingdom.
Richard has a friend who's Mac is running slower. Is that because her machine is getting older? Leo says maybe, but it may also be that her hard drive is getting less reliable. As the hard drive gets older, it starts to have to work harder to process data. It begins to cache data more. So replacing the hard drive, especially with an Solid State Drive, can make a world of difference in speed. Updating your OS can also help, though if it's too old, you may not upgrade to the latest (El Capitan). Leo says there's a few easy things to do like resetting your browser and clearing the cache.
Ronnie has an iMac that runs OS X Lion and he's stuck with it, according to a salesman at Apple. They said it won't run El Capitan. Leo says that the retail guy is wrong! Apple offers a free upgrade for Lion. What he may be talking about is that if he erases the hard drive, he can install the OS over the air by downloading and installing. In that case, it will download the OS that came with the Mac. But then he could upgrade for free. A ten year old Mac can upgrade to El Capitan.
Derek just got out of the military, is going to flight school, and wants to know if he should buy a Mac or Windows PC. Leo says it largely depends on what he'll be using it for. If it's gaming or simulators, then Leo says Windows is best. Here are some good Windows PCs to consider:
Apple has filed its response to the Department of Justice on the FBI's demand to unlock the San Bernardino shooter's iPhone. Nilay Patel, a professional attorney and founder of The Verge, says Apple's response is more of a PR response than a legal one. Normally you'd give the strongest argument first and then give additional arguments, but Apple started with the easiest-to-understand argument first. Among the arguments Apple used is a free speech defense.