Leo says that when it first came out, the iPhone was kind of easy to use with a design that made it easier for the new user to get around on. But iOS 7 is natively digital and appeals more to the experienced user. It's not just getting rid of the stitched leather and torn page designs - Apple is pushing designers to redesign their apps to be more digitally appealing. There's a great read for developers called The Human Interface Guidelines by Apple.
Darlene is looking to upgrade to the new iPhone 5c or 5s and and wants to know if she should buy at the Verizon store or the Apple Store? Leo says to avoid the 5c because it's just an iPhone 5 with colors. The iPhone 5S is a far better buy. Leo says as for where to buy it, it doesn't matter. He likes going to the Apple Store because they'll do stuff for him like transfer his data for free.
Russell wants to know if he can use Time Capsule as a Wi-Fi extender. Leo says that Time Capsule is just an Airport Extreme with a hard drive built in. So it should be a simple matter of accessing the Wi-Fi part of the device. Leo says that when setting up the Time Capsule, set it up as a router to extend the existing Wi-Fi network. This will make the Time Capsule a bridge to extend the existing Wi-Fi signal, also called WDS (wireless distribution system).
Sam has a mobile phone and wants to download ringtones. Leo says that ringtones are a huge business and people are buying ringtones of songs they already have. 1/3 of all music revenue was from ringtones. He shouldn't have to pay again just for the ringtone. It's really easy to create a ring tone from a song he already has. It's just a music file stored in a special directory.
Apple announced the iPhone 5s and the iPhone 5c on Tuesday. The 5s is the flagship, coming in Black, White, and Gold. Or as they call it: Silver, space gray and champagne. It has a 'Touch ID' fingerprint reader, A7 processor, M7 processor to handle all motion data, and a camera with larger pixels. It will ship with iOS 7.
Gail has an iPhone 4 and she's looking to upgrade to the iPhone 5s. How much storage should she get in it? Leo says the iPhone comes in 16GB, 32GB, and 64GB with $100 bumps each way. If her current phone is 16GB and she's not deleting stuff to make room, then a 16GB is just fine. If she can swing the extra $100, she should get a 32GB just to be safe.
Monroe has a two year old MacBook Pro with 4GB of RAM and he's thinking of boosting the RAM on it to avoid beach balling. Leo says that beach balls tend to be an indication of software issues. Leo recommends formatting the hard drive and reinstalling OS X. While he's at it, he should upgrade to Lion. Upgrading to 8GB really isn't worth the performance boost he'll get, which is marginal.
Elena wants to know if she should buy and extended warranty on her iPhone. Leo says that the new Apple Care, called Apple Care Plus, is beneficial because it covers damage. It's $100 (with a $79 co-pay) and it covers two incidents. Leo says that often, Apple will replace a broken iPhone for $200. So an extended warranty is a profit center for Apple, and Leo nevers buys it. In the long run, it's just plain cheaper. If Elena's the type of person who has butter fingers, Apple Care can buy peace of mind.
This week, Apple announced the new iPhone 5S which comes with Touch ID fingerprint recognition, which Leo says is an innovation that explains why Apple never chose to use NFC (near field communications) into their phone. Leo says that Touch ID has the option of being a new way to make purchases. But privacy advocates says that Touch ID could cause people to incriminate themselves as fingerprints are not protected by the 5th amendment. So Touch ID does affect user privacy in a very fundamental fashion. Leo also doesn't see the virtue of a 64 bit iOS operating system.
Brett is going to Paris in a few weeks to make a TV show, and he's concerned about carrying his cellphone. Leo says it's best to get an international data roaming plan. It's not cheap, but it's far cheaper then paying the roaming fees after he gets back. It's also important to have the GPS capability to get himself around.