Apple

Should I buy a refurbished MacBook Pro?

MacBook Pro

Episode 1446

Eric from Long Beach, CA

Eric is looking to get a Best Buy refurbished 2011 MacBook Pro for $600. Is that a good deal? Leo says he usually recommends getting a refurb model from the manufacturer. He'll get a warranty that way. Best Buy probably wiped the hard drive and checked a few things, but it's not strictly refurbished. 4GB RAM is also a little light, but it will support High Sierra MacOS. Warranty wise, a good refurb should include a 1-year warranty. 3 months won't really help him. Leo would also recommend spending a little more money and getting a 2015 model.

Does Apple CarPlay support Google Play Music?

Apple CarPlay

Episode 1443

Jonathan from New York, NY

Jonathan wants to know if CarPlay will support Android and Google Play Music. Leo says that Google Play Music will be coming to CarPlay soon. Although it's unclear when it will get seeded down to older models. Siri probably won't interact with it or control it, though. This seems counter to the very idea of CarPlay to begin with — that it's a handsfree experience when driving.

How can I pitch an idea to Apple?

Apple Headquarters

Episode 1442

Chris from Hemitt, CA

Chris has an idea for a product and would like to pitch it to Apple. Leo says simply put — he can't. It's likely that he won't get anywhere with an unsolicited pitch for a product. The protocol is usually to refuse such things with a legal rejection letter. That's because patent trolls will sue a company for ideas and if they come out with a similar product a few months or a year after they'd pitch to them, they could sue them. Google is more open though. He could try raising money on Kickstarter for his idea.

Should I turn off my phone's background refresh and location services to save battery life?

iOS Privacy Settings

Episode 1437

Mike from Maine

Mike just upgraded to iOS 11.1 and he's wondering if turning off Background App Refresh and Location Services will save battery life. Does it make a difference? Leo says that he would do that for privacy issues rather than battery life. It's a good idea to change it to use his location only when the app is working. Apple would let him decide both by app. Leo does recommend leaving it on for his maps app, though. Apple does a very good job of managing battery life, and in most cases, turning off all those services is a finesse he doesn't need to really hassle with.

Is the iPhone X really worth it?

Apple iPhone X

Episode 1437

Patrick from Lafayette, IL

Patrick doesn't think the iPhone X is durable enough compared to other Android phones that he says does the same thing. Leo says that the iPhone X feeds into a "tech fetish" because of its style and form over function. But it sure does work great. Leo says that Apple is a fashion company more than a tech company, but he gives credit where credit is due, and the iPhone X is a great phone. Android is more customizable, though, sure. But Android can be less secure. iOS is updated all the time, directly from Apple without any delays from manufacturer or carrier.

Leo's Bottom Line Impression of the iPhone X

Apple iPhone X

Episode 1437

Leo's bottom line impression of the iPhone X: "Wow. I didn't expect to like it!" While Apple got their OLED screens from Samsung, it was made to their exact specifications, including no burn in. And he says it's gorgeous. Leo also says the notch doesn't bother him at all. Most of the time it's invisible. Facial recognition works as advertised, but not always. Then again, it does have a backup six digit code to open it. It has an edge to edge screen that's actually smaller than the previous model, but has larger screen space since there isn't much of a bezel.

Should I update my iPhone to iOS 11?

Apple iPhone 6S Plus

Episode 1436

Byron from Minnesota

Byron has the iPhone 7 and the iPhone 6S Plus. He wants to know if he'll have issues upgrading his 6S Plus to iOS 11. Leo says that there's been complaints about loss of battery life updating to iOS 11. Even Leo's wife has noticed that on her 6S Plus. Leo says that they've also put out a few patches to fix issues that crop up. He always recommends waiting at least until the third patch after a new operating system comes out. Since iOS 11.1 is the current, it's OK to go ahead and update.

Leo Gets the iPhone X, Says it Lives Up to the Hype

Apple iPhone X

Episode 1436

Leo got his iPhone X yesterday and he says that the display is stunning. It has a beautiful edge to edge OLED screen. The first thing you do is train it for facial recognition, but Leo says it doesn't recognize him yet because he's not always wearing his glasses. But when he does wear them, it reads him and is surprisingly good. It even reads in the dark and in strange lighting. You also have to look at it for it to recognize you. But occasionally, you'll have to use your passcode to get in, which Leo doesn't mind.