Apple

Should I repair or replace my MacBook Pro?

Episode 1121

Jerry from Corona, CA
MacBook Pro

Jerry bought a MacBook Pro and the motherboard has gone bad. Is it worth taking to Apple to repair it? Leo says that Apple is the only place that can repair it. Is it worth it? Well, that depends. If it's not out of warranty, of course. But if it is, then he'll have to decide if the age of the laptop makes it worth laying down money to repair it when the cost may be as much as half or more what he paid for it. But if it's just out of warranty, then it probably is worth fixing.

Is "bend gate" a real problem?

Episode 1121

Jessie from South Carolina
iPhone 6 and 6 Plus

Jessie says that bendgate reminds him of the HTC GFlex and it's hillarious that this is so much ado about nothing. Leo agrees, saying that this is the dark side of the internet to make folklore turn viral. And thanks to Consumer Reports who demystified the whole urban legend of Bendgate and showed that anytime you make millions of something, you're going to get a handful that are mistreated. The internet just amplifies that.

A Bad Week for Apple in Spite of Record Sales

Episode 1121

Apple Campus

In spite of announcing the sale of over 10 million iPhone 6 and 6 Plus smartphones within the first two days, Apple experienced a bad week this week as the update to iOS 8.0.1 ended up breaking iPhones by prohibiting users from making phone calls, getting data, or using Touch ID. Within a few hours, Apple yanked the update, but it left an untold number of users with a bricked new iPhone. Leo wonders if they even bothered to test the update. Apple has since released iOS 8.0.2.

How can I get Assistive Touch to take screenshots in iOS 8?

Walter from Huntington, WV

Episode 1120

Walter can't take a screenshot anymore using Assistive Touch in iOS 8. Something had been changed from iOS 7. He wants to take a screenshot of photos that he has zoomed in on to get rid of the black borders around them.

Since the camera roll in iOS is accessible from other apps, Leo suggests trying SnapSeed. It's a free Google product, and it's a photo editor that has cropping. This is a great photo editor that does a lot of things, so it's worth a try.

Should I buy my iPhone subsidized or at full price?

Episode 1120

Ed from Charlotte, NC
iPhone 6 and 6 Plus

Ed can upgrade to the new iPhone and wonders if it's worth it to extend his contract or just buy it unsubsidized. Leo says that buying an iPhone outright can cost up to $1000. That's why most users buy subsidized, which is essentially paying for the phone over time with a two year contract. All the carriers have special plans now so he can get a new phone every year. But in the long run, he's actually spending more. If he isn't eligible for an upgrade, then he's going to pay the full price anyway.

What computer should I buy for preschool?

Heather from Denver, CO

Episode 1117

Heather's preschool and buy a bulk deal on computers and she wants to know what's best. Leo says that Google's Chromebook may be the best option. All it has is a browser, and you use extensions that are online. But if you have dedicated software, then that's not going to work. What brand computers? HP, Dell or Apple? Leo says that Apple is a better choice because there's no real issue with security and you can actually run Windows on it if you need to. But they're twice as expensive as a garden variety Windows machine. Still, it's a better option.

Apple's New Payment System Protects Credit holders

Episode 1117

Leo says that Apple's new payment system Apple Pay probably protects the credit card companies against credit fraud more than consumers since in the US, law protects consumers more. But Leo says it is more convenient because Apple Pay generates one time use temporary charge numbers that are tied to your account. So no one knows your account number but you. And that's neat. It also protects your credit cards and users won't have to cancel their cards if their phone gets stolen, they can just suspend the charging priviledges of the phone using Find my Iphone. And that's cool.

Leo Tries to Get iPhone During the Wee Hours

Episode 1117

The iPhone 6 was previewed on Tuesday, with pre-orders to be handled starting on the 12th. Leo tried to pre-order at midnight and went to bed empty handed around 3am, just as he expected. The larger iPhone will be a huge interest and it's also the one with supply shortages. Leo wanted the larger one because of the larger screen, better image stabilization (optical), and better battery life. But aside from that, the 4.7" and 5.5" are the same. Leo was finally able to get the iPhone 6 Plus through Sprint for his mom and the smaller 4.7" iPhone 6 through Verizon for himself.