Tom's mother had relatives come over for Thanksgiving, and ever since they were there, her iMac has been having problems. She kept seeing "keychain" popping up, and she deleted everything in it in an attempt to fix the problem. Leo says if Keychain is popping up, it means that the Keychain password somehow got wiped out. So all Tom should have to do is log in using the computer password. Tom says when he gets into the keychain, there's nothing in it.
It used to just be the day after Thanksgiving, but now Black Friday has expanded. It's not only happening *on* Thanksgiving, but Amazon is having Black Friday sales all week! Leo says that while people are fighting over the marked down deals, a good price on a TV often isn't a great deal. They're usually limited in quantity and often not the best models.
Music Deals, an App for Windows 8, is giving away 50 really good albums for free, with box sets for just $2. You download the 320kbps songs through the app and then you can use them anywhere.
Becky wants to get her daughter a computer for college and needs some advise. Half the family is on Mac, half are on PCs. She wants a Mac, but Becky wants her to look at PCs. What should she do? Leo says one thing to do is to call the college and ask what their recommendations are, especially with access to printers. Networks, labs, and special software can determine what computing platform is best. If there's a support group for students, then call them.
James is bummed that Apple stopped selling all iPod Classics. Apple says they stopped making them because they couldn't get the parts. James doesn't know why Apple had all stores sent them back, though. Could it be that Apple is going to use them for parts? Apple is very good about controlling the supply chain. They probably weeded out most of them through sales. Apple is a very good "just in time manufacturer," and there really isn't a very deep backlog of inventory to pull from.
Chris says that iTunes 12 has caused the sidebar to disappear. Leo says it has, and it's likely to never return. Leo thought the sidebar was great, but Apple should really just start over and rebuild the app from scratch. That actually might happen since Apple bought Beats and plans to integrate it. If it does, it could be the end of iTunes as we know it. They've been taking bits and pieces out of it for years, and as such, it's become rather ghastly.
Neal would like to get a new computer, but he doesn't know what size MacBook he should get. Leo says that the 13" MacBook Air with 4GB of RAM is more than adequate for what Neal needs it for, and with 13 hours of battery life, it's a great deal. The only limitation is that it has a smaller 128GB hard drive. But that's big enough for basic work. He can get an external drive to store all of his data and move it over from the old computer.
Doug ordered a new iPhone 6 Plus. He has his old iPhone 4 backed up. He also has his Samsung phone backed up. He wants to restore the apps he had from his old iPhone, and his calendars and contacts from the Samsung, to the new iPhone 6 Plus.
Leo says backup the iPhone 4 to iTunes and restore it to his new iPhone. Then sync the contacts to Google and log into his Google account on the iPhone 6 Plus. It'll sync and his contacts and calendars will be there.
Apple released OS X Yosemite and iOS 8 earlier this month. While the new operating systems bring a lot of new features, it's always a wise idea to wait so that bugs can be fixed and apps can be updated for it. But how will you know if the apps you use have been updated for OS X Yosemite or iOS 8? Fortunately, there's a website that keeps track of it all -- RoaringApps.com.
Paula is thinking of switching from the Samsung Galaxy SIII to the iPhone 6 Plus. She uses Outlook, and was told it's not a problem to use with the iPhone. Leo says that syncing Outlook isn't really a good solution because Google killed the ability to sync with it. Since Paula is currently using Google Calendar and Contacts on Android, it would be best to just stick with that.
Earl has an old iMac and can't transfer his files to his new iMac. He wants to move the program from the old to the new, but he doesn't have any disks. Leo says that Microsoft Word for the Web, which is free, or Google Docs, would work great. He doesn't need new software. He can just backup his data with a USB key and then bring it to the new Mac and use Office for the Web or docs.google.com to open it.