Apple

Why are the AirPods so hard to get?

Episode 1349

Carlton from Hendersonville, NC
Apple AirPods

Why did Apple delay the Airpods? Leo said that there's a limited supply to go out before Christmas and the rest will get their's next month. The main issue is that manufacturing them at scale has proven to be more of a challenge. They are technically complex. The same happened to the Apple Pencil -- they sold out quickly and people had to wait because supplies were limited. With any luck, Apple could send them sooner, rather than later.

Should I buy a pre 5K iMac?

Episode 1349

Randy from San Juan Capistrano, CA
Apple iMac

Randy wants to buy a new, pre-5K 27" iMac for $1,000. Good deal? Leo says if it's a pre 5K it should have a pretty hefty discount, and Leo says that is a pretty good deal. So Leo recommends buying it. The processors aren't really that much better with the modern versions. The resolution on the screen is the major difference. He can save a lot of money going with the pre 5K model.

How can I upload my images to Google Photos?

David from Mission Viejo, CA

Episode 1345

David has about 20,000 photos in Apple Aperture. What's the best way for him to upload them to Google Photos? He tried the Google Photos uploader, but it won't work. Leo says that Google Photos may have trouble finding them. He should look for a folder called "Original Photos" and make a copy of it. Then he can point the uploader to that copy.

Is there an app that can identify duplicates in Google Photos? Leo says he doesn't know of one, but there are plenty of de-dupe apps that can do it before he uploads.

What do you think of the new MacBook Pro with Touch Bar?

Episode 1343

Ross from Philadelphia, PA
MacBook Pro with Touch Bar

Ross wants to know Leo's thoughts on the new MacBook Pro. Leo says that the screen is gorgeous, but he still says that the keyboard, while usable, isn't as good as the original one. The huge trackpad is pretty fantastic. He's not thrilled with the USB-C connectors, because he now has to buy dongles to keep using his externals.

Will the new MacBook Pro handle my audio workflow?

Episode 1341

Adam from West Covina, CA
Apple MacBook Pro

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.

Why is my iMac rebooting?

Episode 1338

Elizabeth from Long Beach, CA
Apple iMac

Elizabeth is having an issue with her Apple iMac rebooting randomly. Leo says that overheating may be the culprit. Computers will shut down or reboot when it overheats. But if it happens when she's doing nothing, then overheating is unlikely. A buggy operating system may cause it if a process is running away. It could also be a power issue in her home. Power can be "dirty" and that could be causing it. Using an uninterruptible power supply (UPS) could prevent low power and power surges. The electrical cord being frayed and loose could cause this too. It may also be a failing power supply.