Andy has a 13 year old son, and it seems like every year he has to upgrade the computer for him. Should he just get a new computer, like an iMac that can run Windows virtually? Leo says that an iMac running Parallels is a great option, but Andy should keep the computer in a place where he can see what his son is doing. Boot Camp is a good option for running Windows natively on it.
Quartz published an article this week declaring that 2013 was a terrible year for technology and that innovation was albeit over. Leo doesn't agree, though. First, the story of Edward Snowden blowing the whistle of how prevalent the NSA's eavesdropping on Americans was a huge story in technology. Google's Project Glass was an interesting story that may be the beginning of wearable computing.
Alex has a Mac Mini and he has it mounted in such a way that he can't reach the switch to turn it on/off. Leo says that Apple keyboards have a power button. But there's also a keyboard key combination that does it. Another option is Apple's remote desktop.
Since Apple released iOS 7, there hasn't been a jailbreak available for it -- Until now. But it doesn't come with a recommendation from Leo. There's only ever really been one reason to jailbreak an iPhone, and that's to install apps that haven't been approved by Apple. Instead, all previous iOS jailbreaks have come with an app store called "Cydia," which is well-known and fairly safe, or at least as safe as a jailbroken phone can be. The new iOS 7 jailbreak, however, comes with an unknown secret Chinese app store installed.
Al wants to know if there's a way he could watch Sunday Ticket on his original iPad. He used to be able to, but after the latest DirecTV update, he can't. Leo says that it sounds like DirecTV upgraded their software to require iOS 6 or later.
Ronny was having issues with his hotspotting feature on his iPhone 5, and when he took his phone in about it, they wanted him to backup to iTunes. He doesn't know the password for it, though. Leo says that the password for his backups is usually the same as the computer's password. If the company had set it, and he doesn't know what that is, he'll have to get the password from them.
Mona's iPad 3 was stolen recently, then she found it for sale on Craigslist. Leo suggests remotely wiping the device when it gets stolen. Since Mona had so much personal data on that iPad, it leaves her vulnerable. Turning on Find My iPhone can help locate it.
Fran wants to know if she should upgrade to OS X Mavericks if she buys a 21" iMac from Apple. Leo says it's odd that Apple is shipping their latest hardware without Mavericks. It should already be installed. If not, she can easily download and install it from Apple. It's a free upgrade. What about a fusion drive? Leo says it's not really worth the extra price. She should go with either a hard drive or, better yet, an SSD.
Apple's newest operating system for the Mac, OS X Mavericks, introduced several new features. But it also introduced some bugs and even took away some features without good reason. If you've been frustrated by Mavericks, or have found that an application you frequently use doesn't work with it, here's how to downgrade back to OS X Mountain Lion.
Nelson is looking to buy a refurbished MacBook Pro, but is wondering whether or not it's a good idea. Leo says that in many cases, a refurbished item is brand new, having been returned and unable to sell as new. Leo's suggestion is to buy directly from Apple. He'll get the same warranty as a new product that way and will be assured the refurbished item has been gone over and certified, not just repackaged or resealed.