Chris was thinking about putting a Fusion Drive into his computer, but they cost $1000 or more! Leo says that's because Apple's Fusion Drive is proprietary, so he'd have to pay the Apple Premium. A Fusion Drive is a merging of a spinning drive and an SSD, but it's not as fast as an SSD. Leo prefers to roll his own. He uses an SSD on his computer to run his apps, and has a spinning drive for file storage.
If you have your phone repaired by a third party repair facility, your iPhone may become bricked from the so called 'Error 53.' It appears that the secure enclave gets disabled during a repair if the repairman doesn't know how to fix it.
Apple has released a new update to iOS that will fix Error 53 and revive the phones. Touch ID won't work until Apple resets it, but at least you will have your iPhone back. Read more here - https://support.apple.com/en-us/HT205628
Pete has a 2011 iMac and he needs more screen real estate. What monitor should he get? Leo says that iMac can probably drive more than one screen. Pete says that third party monitors throw off the aspect ratio, but he doesn't want to pay the Apple premium.
Leo says Apple sets a preference pane for each monitor and sets them separately. So Pete can just get a monitor from Dell instead. They have Thunderbolt capable monitors and will cost half as much, and the aspect ratio will be fine.
The FBI, through a court order, has demanded that Apple unlock an iPhone which was used by one of the terrorists in the San Bernardino mass killings. Even though Apple has opened 70 iPhones for the FBI, they have never actually altered iOS to create what they believe would be a 'back door' to every single phone. A judge agreed with the FBI that Apple must comply, but Tim Cook has taken a public stance of resistance to the court order. Even more surprising, the FBI changed the password themselves already.
Apple's stock is down 18% despite a profit of 18.4 billion last quarter, which is more than 6.13 billion a month for the last 3 months on revenue of 75.9 billion. That makes their profit margin 40%. The stock market didn't like the news, however. The growth, which is the important thing to the stock market, is only 1% on the iPhone. The big growth last year and this quarter was Apple entering the Chinese market, but they have saturated the market and then can only sell another phone every few years. But in the last 90 days, there were 1 billion registered active users.
Matthew wants to upgrade either to an LG G3 or a Samsung Galaxy Note 4. Leo says both are great options, but they're a generation behind. The LG G4 and Samsung next gen Galaxy Note will be out by March. And if he goes with the LG G3 or Note 4, they may get stuck in Android Marshmallow due to carriers.
Of those, though, Leo says the Note 4 is a better option because he can get a backup battery. Apple may be announcing a smaller iPhone based on the iPhone 5s size called "iPhone 5se.
It would be as fast as the modern iPhones, though, and would cost less.
John uses Windows, but he has an iPhone 6. The one thing he doesn't get is why Apple computers don't have a delete key. Leo says that Apple wants to get rid of older keys from the early days of computing, including Print Screen, Pause/Break, and even the Delete key. Apple actually got rid of the Delete key a long time ago. John will have to press CMD/Backspace to duplicate that function.
Danny is having issues running Adobe Photoshop Elements 10 on his MacBook with Retina display. The icons look pixelated. Leo says that is a common issue with the Retina display when using an older version of an app. Apple deliberately makes the display larger and at half the resolution so he can see what he's looking at. He'll get the full resolution for videos and images, however.
Emilio is having issues with his Apple Airport Time Capsule not working. Leo suggests resetting it to see if that resolves the issue. Leo also recommends checking out the Airport Management Utility on his Mac.
Rumors are suggesting that Apple will announce a next generation Apple Watch in March. Leo says that he's not sure what else they can do, except for adding a camera for that true Dick Tracy experience. And that would be crazy.