Apple

Can I upgrade to OS X El Capitan on my Mac?

Episode 1270

Ronnie from West Hollywood, CA
Mac OS X El Capitan

Ronnie has an iMac that runs OS X Lion and he's stuck with it, according to a salesman at Apple. They said it won't run El Capitan. Leo says that the retail guy is wrong! Apple offers a free upgrade for Lion. What he may be talking about is that if he erases the hard drive, he can install the OS over the air by downloading and installing. In that case, it will download the OS that came with the Mac. But then he could upgrade for free. A ten year old Mac can upgrade to El Capitan.

Could Apple's Fight with FBI be Mostly PR?

Episode 1266

Apple has filed its response to the Department of Justice on the FBI's demand to unlock the San Bernardino shooter's iPhone. Nilay Patel, a professional attorney and founder of The Verge, says Apple's response is more of a PR response than a legal one. Normally you'd give the strongest argument first and then give additional arguments, but Apple started with the easiest-to-understand argument first. Among the arguments Apple used is a free speech defense.

Is Apple ideal for blind people?

Episode 1265

Michael from Oxnard, CA
Apple MacBook

Michael is blind and is looking to get an Apple computer because he hears the accessibility is good. Leo says that Apple is one of the better ones, but he's by no means an expert. The MacBook is a great option, as its thinner and lighter. The Type C connector is fine and he can always get a dock for it to fit in other connectors. The only downside is that it isn't as fast as the MacBook Pro. As for smartphones, the iPhone is king for accessibility.

Could Apple be benefitting from fighting the FBI?

Episode 1264

Michael from Canyon City, CO

Michael says that the longer Apple can appeal and resist the court order, the better it looks for Apple. Leo says yes and no, because we now know that Apple's encryption isn't one way and that they can open any phone if they choose to give in to the FBI's demands. Leo suspects that Apple will eventually give in and when they do, there are encryption programs in 70 different nations that are uncrackable.

Why are Apple Fusion Drives so expensive?

Chris from Miami, FL

Episode 1264

Chris was thinking about putting a Fusion Drive into his computer, but they cost $1000 or more! Leo says that's because Apple's Fusion Drive is proprietary, so he'd have to pay the Apple Premium. A Fusion Drive is a merging of a spinning drive and an SSD, but it's not as fast as an SSD. Leo prefers to roll his own. He uses an SSD on his computer to run his apps, and has a spinning drive for file storage.

Apple Releases Fix for iPhone with the 'Error 53' Issue

Episode 1264

If you have your phone repaired by a third party repair facility, your iPhone may become bricked from the so called 'Error 53.' It appears that the secure enclave gets disabled during a repair if the repairman doesn't know how to fix it.

Apple has released a new update to iOS that will fix Error 53 and revive the phones. Touch ID won't work until Apple resets it, but at least you will have your iPhone back. Read more here - https://support.apple.com/en-us/HT205628

Can I get a cheaper monitor for my Mac other than Apple's Cinema Display?

Episode 1263

Pete from San Diego, CA
Dell Monitor

Pete has a 2011 iMac and he needs more screen real estate. What monitor should he get? Leo says that iMac can probably drive more than one screen. Pete says that third party monitors throw off the aspect ratio, but he doesn't want to pay the Apple premium.

Leo says Apple sets a preference pane for each monitor and sets them separately. So Pete can just get a monitor from Dell instead. They have Thunderbolt capable monitors and will cost half as much, and the aspect ratio will be fine.