Apple

How can I find out if my Mac is recalled?

Episode 1176

Walter from Holland
Apple MacBook Pro

Walter wants to know if his Mac is covered under the recall. Leo says if he runs Mavericks or Yosemite, he can go into "About this Mac" and look at the last tab. It will search his serial number and tell him if his Mac is qualified under the current recall for video issues. Leo also thinks his issue could be a bad ribbon cable or screen. If that's the case, then repairs need to be made. But check for the recall first.

Should I get an iPad or a Microsoft Surface?

Episode 1175

Chris from Lakewood, CA
Microsoft Surface 3

Chris is a writer and proofreader and he's looking to get an iPad or a Microsoft Surface. Apple says the iPad will do everything the Surface can do. Leo says that's not even close to being true. The Surface offers a full version of Windows, so it'll do far more than an iPad. It also comes with Microsoft Office. Modifying PDFs is far easier on a Surface. He'll pay more, but he'll be able to do more as well.

How can I get a master list of addresses from Apple Mail?

Jeff from Burbank, CA

Episode 1173

Jeff has about 50,000 email addresses and he wants to know if there's a script or app that can pull emails and send them information. Leo says that it depends on where the data is. Jeff says it's in Apple Mail. Leo says the best thing to do is export the data into a text file format. Once that's done, he can use scripting language like Pearl, Python or Ruby to search for the email and make a master list of them.

What hard drive should I get for my Mac Mini?

Episode 1173

Jay from Providence, NC
Apple Mac Mini

Jay would like to replace his hard drive in his Mac Mini. What hard drive should he get, and where should he buy it? Leo says that these days, all hard drives are pretty much the same. Leo advises getting an SSD though. They're becoming quite resilient, are lasting longer, and the price is dropping.

If he's looking to get a spinning drive, Leo advises going to Other World Computing. They specialize in Apple replacement parts and even offer videos on how to do it.

Where will Apple be in five years?

Episode 1173

Scott from Laguna Woods, CA
Apple Campus

Scott wonders where Apple will be in five years since they're about to become a trillion dollar company. Leo says it's amazing considering Apple has had more than one life. They sell more iPhones in one week than they did computers in 6 years during the 80s.

Leo says that the iPhone has reached a point where it's very mature and the new growth area may likely be wearable computers like the Apple Watch. That may change things dramatically. But Apple is very good when it comes to pivoting.

Why doesn't Apple put Touch ID on a mouse?

Episode 1172

Les from United Kingdom
Apple Magic Mouse

Les is interested in Touch ID and how it can be used with laptops. Why hasn't Apple integrated this into computers yet? Leo says that Touch ID is a great new feature in the iPhone, and a better fingerprint reader is coming to the Samsung Galaxy S6 too. But if Apple doesn't see a market for it on a computer, they won't offer it. But if they notice others doing it, then Apple will swoop in and do it better.

Some are using the Knock app, but Leo's had mixed results with it. The chatroom says the Mac ID app will do it.

How can I get BootCamp to load Windows on my Mac?

Episode 1172

Pete from Brooklyn, NY
Apple Mac Pro 2013

Pete has a 2013 Mac Pro and he's trying to dual boot in Windows with BootCamp, but it won't work. Leo says it's probably a driver issue. When using BootCamp, it loads Apple's drivers. If the drivers are bad, then the OS can't talk to the hardware. So if Apple doesn't have drivers for his version of Windows, he's out of luck.

Running Windows virtually is another story. A virtual app like Parallels can act as a middle man that 'tricks' the OS into believing it's a Windows machine.

Apple's New Notebook Has Users Up in Arms

Episode 1171

Apple MacBook

Because of it's new USB-C adapter working as the sole connector for both power and data, Apple fans are upset with the new MacBook. One reason people are upset is that to use anything else, you'd have to pay an additional $79 for a dongle.

Still, it offers a 9 hour battery life, 8GB RAM, and a 256GB SSD drive. But it's $1300, so it's not cheap. It's also lighter than a MacBook Air. Could the Air be not be long for this world? Leo says he likes the USB-C option and offers props to Apple for advancing the technology. But he's keeping his powder dry before he buys it.

How can I tell if my MacBook Pro is eligible for a recall or service repair?

Episode 1170

Dan from Huntington Beach, CA
Apple MacBook pro

Dan is having trouble with his Apple MacBook Pro. He saw that there was a repair notice and he took it into the Apple Store and they replaced the logic board. So it's like a brand new computer! He got it back and it's running great. But he was worried because he upgraded the RAM in the machine and was afraid that would disqualify him for the replacement.