Apple

Why was it so hard to pre-order the iPhone X?

Episode 1435

Brian from Nashville, TN
Apple iPhone X

Brian tried to go online to buy the Apple iPhone X and he noticed that Apple closed the store before it went on sale to get ready. Leo says they do that, but it's really absurd with modern website technology. It's just hype. He was able to get in and preorder and he's getting it Friday. Leo's jealous. Brian is going to miss the home button though.

Why can't I stream with my iPad anymore?

Episode 1431

Victor from Carlsbad, CA
Apple iPad

Victor's iPad has stopped working for streaming. It says the audio stream isn't available. Leo says that his old iPad has an OS that may not support the current standard anymore. iHeartRadio was probably updated and it simply no longer will work with it. What can he do with it? Leo says that's the sad part about planned obsolescence. Technology that is perfectly good, but times have passed them by. Leo doesn't like it either.

How can I get my iPhone to stop asking me to update to iOS 11?

Episode 1431

George from Victor, MT
Apple iPhone 7

George has an iPhone 7 and he keeps getting asked to update iOS 11. His wife doesn't want to upgrade due to battery life issues. Leo says that he has iOS 11 and it runs just fine. A certain percentage may run into problems, even 1/10th of 1% would still be thousands. That's just the nature of the business. George doesn't know how to stop the notifications of iOS 11 other than to just ignore it. Once he upgrades, he can't go back. That's why the conventional wisdom is to wait a few weeks on updates, because there will be patches coming out in short order.

Why is my Mac's monitor so fuzzy?

Episode 1431

Carl from Goodland, IN
SwitchResX

Carl has a 2012 MacBook Pro Retina, and now when he connects it to his Vizio, he's noticed that the screen isn't as clear. The fonts are fuzzy and the image quality varies from app to app. Leo says that it could be that the native resolution of his Vizio screen may not be one that his MacBook understands and therefore, it runs the default resolution, which is generally half the native resolution of the screen. He'll need to figure out what the native resolution of the screen is, divide it by two and choose the best option based on that. Could updating to El Capitan also be a factor?

iPhone X Faces Production Issues

Episode 1431

Apple iPhone X

The iPhone X is about to be available for preorder on October 27th, and Leo says that most users have been waiting for it, choosing not to upgrade to the iPhone 8. But Leo says that users who have the iPhone 6S or 7 may choose to merely not upgrade at all, since the performance boost really isn't that significant. The $1,000 price tag could also be giving users pause. Those who will be buying it are likely doing it as a status symbol, not for any measurable improvement. Meanwhile, analysts are speculating that sales of the iPhone may be hampered by available supply.

Does Time Machine work with the new APFS file system on my Mac?

Episode 1429

Eric from Bridgewater, MA
SuperDuper

Eric converted to High Sierra on his Mac and chose APFS on Time Machine. Now he's got trouble. Leo says that Apple cautioned not to do that. Can he at least downgrade? Leo says that the good news is there was no data lost, so he could format it to downgrade from APFS and then let it backup again. Eric should check out this article at macobserver on how to use Time Machine with APFS. He shouldn't convert to APFS if he has a Fusion drive just yet.

How can I transfer photos from my camera to my iPad?

Episode 1429

Tim from Long Beach, CA
Apple Camera Connection Kit

Rob is a professional photographer and he wants to use an iPad Pro to capture his images from his camera. Leo says that there are shortcomings here, because the camera connection kit by Apple doesn't really work well, and the iPad can't read RAW files. So he'll have to look at JPEG images. That's why Leo gave up on it. Canon has an iOS app that would enable him to wirelessly transmit photos to his iPad if his camera has wireless capability. It works quite well. The only other option would be to use his Mac and then copy the photos over from there.

iPhone 8 — Is it a Necessary Upgrade?

Episode 1427

Apple iPhone 8 and 8 Plus

Leo got the iPhone 8 and says that if you have the iPhone 6S, you're really not missing all that much. Yes, it's faster, but not that much faster. It's like having a Ferrari, but you can't open it up. It's a fast phone, but not worth $1,000. Leo also says that according to sales figures, the iPhone 8 isn't really selling as well as the previous model. Are people waiting for the iPhone X on October 27th?

Should I update my iPhone 5S to iOS 11?

Episode 1426

Barbara from Thousand Oaks, CA
iPhone Mosaic 2017

Barbara has an iPhone 5S that keeps bugging her to install iOS 11. Should she? Leo says if Apple thinks it can run it, then she can run it. Security improvements are a good benefit. Also, some apps may not run without it. But the reviews say it will slow it down. It will still be faster than an iPhone 5 running iOS 10, though. So she should go ahead. It'll be usable. She should check out this article at arstechnica.com.