Phil has an iMac that he plans to take with him into a barn where there's lots of dirt and dust. How can he keep the grille from clogging up with dust? Leo recommends using panty hose. It's extremely fine for filtering out most of the dust and dirt that Phil encounters. He may need duct tape to keep on, but it'll work because Leo has done it.
Evan has an old MacBook Pro running Boot Camp for Windows 7. He uses it for 3D modeling software and gaming. It's getting long in the tooth and now he's looking to upgrade. Leo says that Evan may want to wait for Intel's new Skylake processor. It may not be that much faster than the current Broadwell line, but it'll future proof him better. If he can't wait, Broadwell will be fine.
Bill's Dashboard icon has disappeared from his old iMac. Leo says he can drag an icon out of the dock accidentally in the older versions of OS X. It's easy enough to put it back by going into the Applications Folder, and dragging it back into the Dock. It'll create an alias for it and set it back where it needs to be.
Joe is looking to buy a new Apple laptop. Should he wait? Leo says that he expects a new Mac with the Intel Skylake processor to be announced within the next few months. But the news is that Skylake isn't that much more powerful than the last generation Broadwell. So if he really needs it now, there's no real need to wait.
Martin wants to put a solid state drive in his 27" iMac. Leo says that adding an SSD is a great thing to do, but it's not easy with an iMac. Leo had his engineers do it, because he needed a special suction cup to lift the glass screen off to take out the hard drive and replace it. It's doable, but it's not for the faint of heart. Leo recommends going to iFixIt.com and he can find a special step by step, along with the parts and tools required.
Apple's latest operating system, Mac OS 10.11 "El Capitan" is now available. With any new operating system, if you rely on your computer for work, it's always best to wait to ensure that it will work for everything you need. A good rule of thumb is to wait until the second update after the release.
Chris says that financing on the iPad Pro is confusing. Should he just buy it outright or finance it? Leo says that financing on the iPad is far different on the iPad Pro because Apple isn't competing with carriers. But it usually costs more with interest. Apple has sweetened the pot with the iPhone, bringing the interest down to almost nothing. It's still better than buying it on a credit card. Leo advises waiting to see what the financing options are when it comes out. By then, Apple should make their terms and conditions more clear.
John randomly started getting the message that said "No SIM Card" on his iPad 2. He took it to AT&T and they gave him a new SIM card, but after a couple weeks, it started giving him that message again. Leo suspects the issue is something in the iPad, such as a short circuit that's actually frying SIM cards. It is an older iPad, and Leo suggests bringing it to the Apple store. But it most likely won't be a free repair. He shouldn't do anything to it himself -- he should have Apple look at it.
It might just be time to get a new one, though.
Apple has released Mac OS 10.11 called "El Capitan." Leo says this is a pretty safe install, as it's been in public beta for quite some time already. But if you need your computer for work and depend on it for important things, Leo still advises waiting. Apple users generally like to update sooner than Windows users, so this can be problematic if an application doesn't work as it should on the new operating system. A good rule of thumb is to wait until the second update to the new operating system before installing it.
George hates that his front facing camera has such terrible resolution. Leo says that's because there's enough space for two higher resolution cameras on the same phone. But that's changing since most images are being shot are selfies. So the front facing camera is getting better. But it's slow in adoption.