Apple

Will the latest version of iOS sync with my Mac running OS X Snow Leopard?

Episode 1358

Mark from Temecula, CA
Apple iPhone 7 Plus

Mark hasn't updated his iPhone because he's worried that doing so will prevent him from syncing with iTunes on his old MacBook. Where can he go to see what updates will support what versions of OS X? iOS 10 requires iTunes 12.5.1 to sync, so Mark is probably not going to want to update it. What version will work on Snow Leopard? Leo says that Mark can probably use the new version of iTunes on Snow Leopard, but this is worth verifying before he does anything.

How can I protect my Mac?

Episode 1357

John from Los Angeles, CA
Apple MacBook Pro

John wants to know if keeping his Mac on while he's walking around will damage the laptop. Leo says not if he puts it to sleep. It stops reading the drive that way.

What is a hardware password? A hardware or firmware password will keep the computer from starting up in any way other than its designated startup. On the Mac, he'd go into Utilities and set his firmware password. It's very important not to forget it, though.

Is a phone powerful enough now to run like a desktop?

Episode 1356

Michael from San Diego, CA
Qualcomm Snapdragon

Tom says that new computers will use mobile phone processors that are so powerful, that it'll be possible to undock a computer and move from terminal to terminal. Leo says that is going to be a new trend, enabling users to move data and files along with the processor. It'll be interesting to see if it catches on.

How about fingerprint readers? Leo says that everyone is getting into that, and Qualcomm is creating their own called "Snapdragon Sense." Now we're seeing that Apple is suing Qualcomm over charging royalties for patents they don't own.

Troubleshoot iOS Device Problems with These Steps

If you are having odd problems with your iOS device, there are some basic steps you can take first that might resolve the issue. First is to simply reboot the iPhone by holding down the power button and then "slide to power off." Then hold the power button again until it starts up with the Apple logo.

Next you can try a hard reset. You can do this by holding down the on/off button and the home button until the Apple logo appears.

Should I buy an iPhone 7?

Episode 1355

Carrie from Hisperia, CA
Apple iPhone 7

Carrie has an iPhone 6 and she's thinking of getting an iPhone 7. Leo says that the 10th anniversary phone is right around the corner, the iPhone 7S, unless they change the name of it, which Leo doubts. Will they bring back the headphone jack? Leo says no. She'll probably never see that feature again. So there's no real hurry to upgrade.

Will the new MacBook Pro handle my audio workflow?

Episode 1351

Adam from West Covina, CA
MacBook Pro with Touch Bar

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.