Al wants to know which Windows laptop to buy that can run macOS. Leo says that Apple will be introducing new MacBook Pro on the 27th and they're considered the best for this application. Some call it the best Windows laptop ever made. So Leo recommends waiting a week to see what Apple has in store. He can't really go any other way.
BlackBerry this week announced it would be getting out of the hardware business. When the iPhone came out in 2007, no one knew exactly what that meant. In fact, the CEO of Microsoft at the time, Steve Ballmer, publicly criticized it saying that it's too expensive. The lack of concern was just enough to throw them off their game for a couple of years. By 2009, when it became clear the iPhone was the future of cell phones, Microsoft and BlackBerry finally leapt into action. Unfortunately, it was too late at that point and Apple already owned the space.
Lori is having a problem with her iPad 2. She syncs it over Wi-Fi, but lately when she tries to plug it in to her PC, it won't let her sync. It just requests to restore to a backup. Jason says that the PC is looking at the iPad as if it's a new one and can't identify it. Updating iTunes on the PC and iOS on the iPad could help. The iPad 2 doesn't support iOS 10, though. She may be at the end of the line there. If it offers to set it up as a new iPad, that may be OK, as it pulls the data off the iPad and syncs it. That can be scary, so Lori should have iCloud backup enabled.
Michael has an old iPad 2 and is looking to upgrade it. He also wants to get a MacBook. Which is best for him? Jason says that the iPad Pro is more expensive but it supports the Apple Pencil and and external keyboard. They still sell the older models, including the iPad Air 2, though. They're $100 cheaper than a year ago.
Chris doesn't understand how he can get Apple Music on his desktop, but he can get it on his mobile phone. Leo says that Apple deems it that way. It's their way or the high way.
Lorna has an iPhone 6s and wants to know if she should upgrade to iPhone 7. Leo says there's not a lot of difference. Sure, she can get the dual lens camera in the 7 Plus, but the camera is about the same otherwise. It's a little faster. If she has the monthly payment plan that allows her to swap it out for a new one, then sure. Why not? But if she has to buy a new one, Leo says she can wait until next year. If it's been two years, then by all means get it. It's 60% faster than the 6 and 6 Plus.
Josh wants to be able to still watch videos on his iPhone 7 while charging, but he's had latency issues with wireless audio in the past. What can he do to be able to still listen to audio and charge his phone at the same time without the latency problems? One solution is to get the $40 Belkin dongle, which plugs into the Lightning port and has a port for charging and headphones simultaneously. The audio that comes out of the Lightning port is still analog audio, which is the same as the old headphone jack.
Have you noticed the second speaker grill on the bottom of the new iPhone 7 in place of the headphone jack? It's not actually a speaker, according to an iFixit teardown. Instead there's a plastic piece which serves as a barometric vent that lets the inside of the iPhone equalize air pressure with the outside. This is necessary because the phone is waterproof and sealed up now. That vent is critical because otherwise the altimeter wouldn't work.
Josh has an iPhone 6s Plus and he's thinking that it's been slowing down lately. Should he wipe the phone and start over to get it to run faster? Leo says that he can, but it really won't help much. He can backup his phone and then restore it. Apple has changed the process and the apps have to redownloaded and installed, though. An older phone may have the need to wipe and speed up, but a newer phone like the 6s Plus shouldn't need it.
Melissa is in the market for a new car and wants to sync her phone to it. Leo says that the trend for modern car design is that auto manufacturers are designing their entertainment systems around the phone, creating a portal, rather than a standard stereo system. That way, when she gets a newer phone, she'll get an upgrade of her system. Navigation from the phone also syncs into the car. Apple's CarPlay is available in over 100 different car models now.