Apple

Chris doesn't understand how he can get Apple Music on his desktop, but he can get it on his mobile phone. Leo says that Apple deems it that way. it's their way or the high way.

Josh wants to be able to still watch videos on his iPhone 7 while charging, but he's had latency issues with wireless audio in the past. What can he do to be able to still listen to audio and charge his phone at the same time without the latency problems? One solution is to get the $40 Belkin dongle, which plugs into the Lightning port and has a port for charging and headphones simultaneously. The audio that comes out of the Lightning port is still analog audio, which is the same as the old headphone jack.

Josh has an iPhone 6s Plus and he's thinking that it's been slowing down lately. Should he wipe the phone and start over to get it to run faster? Leo says that he can, but it really won't help much. He can backup his phone and then restore it. Apple has changed the process and the apps have to redownloaded and installed, though. An older phone may have the need to wipe and speed up, but a newer phone like the 6s Plus shouldn't need it.

Melissa is in the market for a new car and wants to sync her phone to it. Leo says that the trend for modern car design is that auto manufacturers are designing their entertainment systems around the phone, creating a portal, rather than a standard stereo system. That way, when she gets a newer phone, she'll get an upgrade of her system. Navigation from the phone also syncs into the car. Apple's CarPlay is available in over 100 different car models now.

Bob has an old Samsung Galaxy phone and is looking to upgrade to an iPhone, but he doesn't want a larger phone because they're more expensive. Leo says that the iPhone SE is a good choice because it's essentially an iPhone 5 in a smaller package. He'll also save $100.

Brett built his own PC and he's trying to move files from his old Mac. But his Passbook external drive doesn't see all of the files from his Mac. Leo says that's because Mac and PC use different file formats. Macs can read PC files, but Windows can't read Mac's HFS+ file system. So to be cross platform, he'll need to format the hard drive to FAT32.