Josh wants to set up Family Sharing so that his son can access purchased content without having access to everything else. He went to create a separate Apple ID for his child, but Apple said it requires a credit card to verify that Josh is an adult. Apple says he could use a credit card to confirm it, and then remove the payment information afterwards. But Josh doesn't have a credit card, and Apple doesn't seem to have any way around that. Leo says Apple is really missing the boat here by not offering some sort of backup verification option. Leo suggests writing to Tim Cook.
Grandma Julie called a few weeks ago and Leo advised her to get a MacBook Pro for her grand daughter. Leo says that the 13" version would last her all through college. But it may be a good idea to go to the Apple Store and check which one she likes best. There's also the MacBook Air, which is a nice light version. In the middle is the standard Macbook with Retina, but it's a bit pricey. Leo has a 13" that he carries around and it's not bad. The Retina display is beautiful.
The latest rumor is that Apple will announce the iPhone 6S and 6S+ around September 9th, order on Friday September 11th, and shipping the week after. Leo says that as we get closer to the actual date, the rumors actually start to get more accurate.
Apple will announce the iPhone 6S and 6S Plus the first week of September, with rumors that an iPhone 6C color backed model coming as well. Improvements are expected to be made in the processor and camera, with Force Touch screens. This is the "tock" in the tick-tock update schedule.
In other news, Samsung has announced the Galaxy Note V, which Leo says will be out next week.
Ellie says that Apple Music has screwed up her phone. Leo says that the problem lies with having iTunes Match. What that means is that her phone isn't setup with iCloud Drive, so her phone just doesn't see the files. It hasn't been deleted, it's still in the cloud. iCloud Music Library and Apple Music must be turned on. Otherwise, it will only see the puchased content.
Pat is a watercolor artist, and is wondering what computer, printer, and DVD player she should get. Leo suggests getting something that would allow her to draw into the computer, though. For that, Leo would recommend the Microsoft Surface tablet, even though Pat has always had a Mac. He recommends that because of the stylus and the touch screen of it. To do a similar thing with a Mac, Pat would need to spend more to get a Wacom Cintiq, which is very expensive.
Pat has four macs in various locations and wants to know if they will all be synced with iCloud like DropBox does. Leo says yes and no. It will sync, but not via a folder. The key is all the same Macs running the same shared Apple ID. Can she go work on different macs simultaneously? Leo says that could be problematic. To do team operations, a good third party app is GitHub.
Jose has lost some of his iTunes music from his mobile phone. Leo says that while iTunes says he's responsible for it, he can ask them to restore them and chances are they will do it. But he also has an Android phone right now. So how can he move them over? Leo says that Apple uses AAC, a standard form of music encoding.
Once he has his music, then he can use a third party solution like DoubleTwist, which can move them over for him. Then he should back up his music!
Bob says he's noticed that Leo has been getting more calls from people having problems with Apple than ever before. It used to be that everyone called about Windows. Leo says no technology "just works," and they all have problems. Leo uses Macs though, and he thinks that people call him because he's more Mac friendly than his competitors might be. Macs tend to be more virus free, but that could just be the fact that virus makers use Windows more. Apple's desktop computers are still not the dominant platform, though.
Mike says it's ironic that cars with computer touch screens make it impossible to keep our eyes off the screen when adjusting the radio. They want us to keep our eyes on the road, but they include touch screens and that's nuts. Leo agrees with Mike. Leo says that car companies, and even Apple and Google are looking for hands free solutions including voice operated directions, which work with a smartphone. But Leo doesn't know if that will make things better or worse.