Apple

Should I get a Mac Air or an iPad Air 2?

Judy from Riverside, CA

Episode 1181

Judy's iPad Air has simply died. The power plug has broken. Leo says that if you bring it to the Apple Store they may be willing to replace it if you're very nice about it. The genius has some leeway and can, on rare occasions, replace it, or they will give you a deal on replacing it. Meanwhile, has Judy locked into the iOS ecosystem? Does she have to have a new iPhone? She likes how it all talks together. And Leo says that's not going to be true if you do other phone platforms. And if you add a laptop, all Apple products talk to each other. It's pretty good.

How does Apple handle OS updates vs. Android?

Seth from Irvine, CA

Episode 1181

Seth is due for a new phone and is trying to decide to stay with the Droid or move to the iPhone. He has an iPad already. Especially when it comes to upgrading the OS. Leo says that Apple controls the handset. They don't have to worry about other overlays or interfaces to pollute it. It's a pure OS experience. And it pushes out updates all at the same time to every carrier and every phone. Period. It's great if you just want a smart phone that just works.

Leo Gets the Apple Watch

Episode 1181

Leo got his Apple Watch yesterday. He says it's pretty. Too early to tell about the battery life, but the wireless battery charging feature is pretty cool. Takes about an hour. And the magnetic charger looks like a stethescope. He also says it can charge other watches as well. But it can get you through the day. When you first get it, it may not seem so because you'll be constantly playing with it. But after a few weeks, you'll see that it will only take about 5% battery life per hour with regular use. Notifications can be tied to the iPhone 5 or higher.

Will Apple's Force Touch trackpad on the MacBook work with Windows in virtualization?

Episode 1180

Matthew from Ontario, Canada
Apple MacBook

Matthew is wondering if Apple's new Force Touch trackpad will work in virtualization with Windows. Leo says he hasn't tried it yet. Apple's new Force Touch trackpad uses a haptic engine instead of a physical "click." When you press down on the trackpad, it simulates the sensation of clicking the trackpad, and it's indistinguishable from how it feels when you actually click it. You can prove that it's a simulated click by turning the laptop off, and then trying to press the trackpad. Nothing will happen. When you turn it back on, it will have that familiar 'click.'

What laptop should I buy my wife for school?

Episode 1179

Patrick from Camarillo, CA
Apple MacBook Pro

Patrick needs to get his wife a new laptop. He's thinking of switching to a Mac. Leo says it depends on if she needs Windows for some of her school work. If not, then Macs are ideal because of their security, especially when surfing the web.

Patrick should know that MacBook Airs do not have Retina screens. MacBook Pros are a better choice generally. The MacBook Air 13 is the best for battery life, though. He should get the largest hard drive and most memory he can. Have her look at the screen to decide which one is best for her.

How good is the reception with the new iPhone?

Episode 1179

Jim from Saginaw, MI
Apple iPhone 6

Jim has an iPhone 4 and he's ready to upgrade. Do the newer phones get better reception? Leo says that the answer is yes. The iPhone 4 was the "antenna gate" iPhone, the phone that Apple claimed we were holding wrong. Those issues have since been designed out of the phone and they have much better reception. The new iPhone 6 antenna works better. Apple redid the reception indicator in order to get a more accurate read as well. Leo calls it arrogance that Apple held customers in contempt for complaining about bad reception.

Use a Process Monitor to Diagnose Mac or PC Performance Issues

If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.

Chris Marquardt

Episode 1178

Chris Marquardt

Chris says that upgrading to OS 10.3 will bring Apple's new Photos app on your Mac. He says it's pretty good, but it has a few flaws and bugs. One bug is that it will delete any pictures on your desktop in favor of your photos in iCloud. So if you don't have anything on your laptop you care about, go for it. it'll all be well. But Chris didn't lose any of his. They migrated everything to his Photos app with no problem, only reorganizing some. Chris says Photos is an update from iPhoto, but a clear downgrade from Aperture.

Mac OS X 10.10.3 Released, Users Should Update to Fix Huge Flaw

Episode 1178

Mac OS 10.10.3 Yosemite has been released, which includes the new Mac Photos app and fixes a major flaw in the operating system. The flaw would allow a hacker to take control of the computer via remote access. Apple says that the upgrade is free, but if you cannot update due to having hardware that doesn't support Yosemite, then Apple says they have no plans whatsoever to patch this vulnerability. And what's their reason? It's too much work. Leo says that's a hard thing to swallow.