Apple

Apple Had the Largest Quarter in History of American Finance

Episode 1257

Apple iPhone 6s and 6s Plus

Apple's stock is down 18% despite a profit of 18.4 billion last quarter, which is more than 6.13 billion a month for the last 3 months on revenue of 75.9 billion. That makes their profit margin 40%. The stock market didn't like the news, however. The growth, which is the important thing to the stock market, is only 1% on the iPhone. The big growth last year and this quarter was Apple entering the Chinese market, but they have saturated the market and then can only sell another phone every few years. But in the last 90 days, there were 1 billion registered active users.

Which phone should I buy?

Episode 1258

Matthew from Virginia
Samsung Galaxy Note 4

Matthew wants to upgrade either to an LG G3 or a Samsung Galaxy Note 4. Leo says both are great options, but they're a generation behind. The LG G4 and Samsung next gen Galaxy Note will be out by March. And if he goes with the LG G3 or Note 4, they may get stuck in Android Marshmallow due to carriers.

Of those, though, Leo says the Note 4 is a better option because he can get a backup battery. Apple may be announcing a smaller iPhone based on the iPhone 5s size called "iPhone 5se.
It would be as fast as the modern iPhones, though, and would cost less.

Why don't Macs have a delete key?

Episode 1255

John from Santa Cruz, CA
Apple Keyboard

John uses Windows, but he has an iPhone 6. The one thing he doesn't get is why Apple computers don't have a delete key. Leo says that Apple wants to get rid of older keys from the early days of computing, including Print Screen, Pause/Break, and even the Delete key. Apple actually got rid of the Delete key a long time ago. John will have to press CMD/Backspace to duplicate that function.

Why are my icons pixelated on my MacBook with Retina display?

Episode 1255

Danny from Los Angeles, CA
Apple MacBook Pro

Danny is having issues running Adobe Photoshop Elements 10 on his MacBook with Retina display. The icons look pixelated. Leo says that is a common issue with the Retina display when using an older version of an app. Apple deliberately makes the display larger and at half the resolution so he can see what he's looking at. He'll get the full resolution for videos and images, however.

Why did some of my photos disappear from Apple Photos?

Episode 1250

Claudia from California
Apple Photos

Claudia is finding that half of her photos have disappeared in Apple Photos. She's taken her computer into the Apple store and talked to a genius but they have no answer, except that she has a second library. But the photos aren't there either. Leo says that the second library is the old iPhotos library. But that doesn't answer why her photos have vanished. They've also disappeared from her backup. Apple wants to wipe her drive and start over. Leo says it's common for tech support to want to wipe and go back to the original install. But the problem is, she'll lose her data.

Why isn't Apple Music working?

Episode 1249

Chris from Miami, FL
iTunes

Chris subscribed to Apple Music and he keeps getting the "beach balling." Leo says that it could be an issue if he's also subscribed to iTunes Match. Turning on Apple Music will take his existing collection and add it to the mix and sometimes it really doesn't work well. This is because of iTunes. iTunes is old, funky, and seriously needs to be rebuilt from scratch. Leo isn't a fan. He prefers Google Music.