AOL

How can I get into my Verizon Yahoo account?

Bob from Apple Valley, CA

Episode 1277

Bob has Verizon and they recently migrated his email from Yahoo to AOL and they didn't bring over any of the email or the data. And Yahoo won't let him reset his password. Leo says that it's apparently the case that his email had been disabled. The irony is that Verizon may buy Yahoo, and if they do, they'll probably move him back. Bob may also try going directly to Yahoo Mail and logging in that way. He could also try account.yahoo.com and see if he can log in that way.

How can I get my contacts back from Verizon?

Bonnie from San Jacinto, CA

Episode 1273

Bonnie has lost her address book through Verizon. Leo says that's why everyone needs to backup their contacts and why Leo recommends having contacts saved through a Google account. Verizon has moved all users to AOL for email, and it could be that her contacts got lost in the transfer. Leo says that Verizon has to have a backup of the contacts. And since they are doing a pilot program of migrating this over, they are likely to be very receptive with helping her. She might also try logging into mail.yahoo.com with her Verizon account. Then back it up and move it to Google!

Why is my Microsoft account sending me to an Outlook.com inbox when my email is with AOL?

Bob from Atlanta, GA

Episode 1198

Bob has a Microsoft account that he created using an AOL email address. He was checking his email and inadvertently got into an Outlook.com environment. He's wondering if he can back out of that without affecting his One Drive, Skype, and other Microsoft apps associated with that account. Leo says that by default, anyone with a Microsoft account, even if it's tied to another email address, has an Outlook.com account. Leo says he can just ignore that. He doesn't think there's any harm in that.

How can I get rid of malware from AOL?

Eric from Palm Springs, CA

Episode 1195

Eric has been a long time AOL customer. AOL recommended SlimCleaner Plus and he trusted it. Leo says it was an ad that AOL sold and Eric got bit. He tried to remove it and now he's getting popups saying someone is trying to access the account. Leo says that's trying to prevent you to uninstall it and that's bad behavior. Look for an uninstaller. At worse, you can backup your data and reinstall Windows. But ignore the popup and uninstall it anyway. And don't trust ads. Just because they come from AOL doesn't mean it's a good thing to get.

Verizon Buys AOL

Episode 1188

Verizon bought AOL for $4.4 Billion this week, which Leo says is a bargain. The sale includes Huffington Post, TechCrunch and a host of other properties. Leo says that Verizon really wanted AOL's mobile ad platform. With over half of internet searches being Mobile, the mobile ad platform is really valuable. But Leo wonders how you put an ad on such a small mobile screen.

Meanwhile, Google is going to put a buy button in their ads to encourage more commerce.

What can I do about a hacked AOL account?

Mike from Denver, CO

Episode 1076

Mike thinks that his AOL account got hacked. Leo says the first thing to do is change his password. But even with that, chances are the account may not have been hacked, but spoofed. Spammers can pick up his email address and can use that in the return box. They swap them out from time to time, and chances are Mike's account email is on a list that spammers buy. The only thing he can do is wait for the spammer to move on to another email address.

Winamp Will Live On Through Spotify Tribute App

Episode 1042

After Winamp had announced it was shutting down, Spotify created an app called "Spotiamp" as a tribute to the popular Windows jukebox app. Spotify's version will allow you to stream tunes through Spotify using the classic Winamp interface.

It's not clear whether or not Winamp will be purchased by another company. There are rumors indicating a deal could be in the works for Microsoft to buy the app from AOL, but there haven't been any further details on it.