Antivirus

Top Security Tips Prioritized by Regular Users Vs. the Experts

Episode 1205

A recent study done by Google on its security blog comparing the security practices of regular users versus the security experts. Regular users said antivirus topped their list of security priorities, followed by using strong passwords, changing passwords frequently, only visiting websites they know, and not sharing personal information.

Security experts' say installing software updates is the number 1 priority, followed by using unique passwords, use two-factor authentication where its available, use strong passwords, and use a password manager.

Microsoft's Antivirus Software Now Removes the ASK Toolbar

Episode 1201

Calling it a "high threat to its computer security," Microsoft's antivirus software will now scan for and remove the ASK toolbar, should you get stuck with it. In other news, Yahoo has entered into an exclusive agreement with Oracle to make Yahoo the default browser for any computer that has Java installed. Leo calls that Malware since users are fooled into installing it. Even worse is that Java is a security flaw as well. Yahoo's CEO Melissa Meyer should know better.

What video editing software would be best for me?

Fakhar from Islamabad

Episode 1180

Fahkar recently bought a laptop at Best Buy for video editing. He's trying to enhance MP4 files and he doesn't like the Cyberlink Director. Leo says that it's very consumer focused and as such, a bit dumbed down for that kind of stuff. Higher end programs like Adobe Premiere that also offer additional plugins for what Fahkar is trying to do. Premiere Elements may also be able to do it.

How can I close out of Google Chrome in Windows 8?

Episode 1172

Lucy from Torrance, CA
Google Chrome

Lucy is having trouble with Chrome and she's tried to remove it, but can't. Leo says it's probably gone into "metro mode." If she sees the hamburger menu of four lines, click on that and she should get out of it. It may also be the sign of an infection that has modified the browser. She should try pressing F11. That will take it out of full screen mode. At that point, she should be able to close it. CTRL-ALT-Delete will work as well.

How can I keep Internet Explorer from crashing?

Cathy from La Verne, CA

Episode 1172

Cathy is having a problem with Internet Explorer crashing. Leo says that if that's the problem, chances are there's something system wide happening. Leo advises resetting the browser to see if that fixes it. She can go to Tools > Internet Options > Advanced > Reset.

Cathy could also reinstall it, and Microsoft has information on how to do that here.

Is "Google Redirects" malware?

David from Herndon, VA

Episode 1166

David has been having issues with Google Redirects, which takes him nowhere. Is that malware? Leo says yes. It's a common practice of evoking the names of trusted companies. It's most definitely a virus or malware designed to redirect him to either more malware laden pages or advertisers that they want. But he'd have to install it. This is why it's important to run as a limited or standard user, and not an administrator. David tried to uninstall, but it won't. Leo says that's because malware doesn't want to be uninstalled, so they make it very hard to remove.

What's the best free antivirus software?

Greg from Camarillo, CA

Episode 1114

Greg has been using AVG and he's ready to move to another option. Leo says he's not much of a fan of AVG, and instead recommends Microsoft's Security Essentials. Windows 8 doesn't need it since it comes built in as Windows Defender. But for Windows 7, Security Essentials is best. Leo also recommends not running in administrative mode, and he should demote his account to "standard user."

What antivirus should I get with my new laptop?

Jim from Yorba Linda, CA

Episode 1070

Jim is buying a new Dell computer and wants to know what antivirus software he should get? Leo says first, an antivirus can't protect him against yourself. It should just be used as a backstop. He will be the first line of defense.

Windows actually has a good antivirus solution built into Windows 8 called Windows Defender. That'll work just fine as long as he keeps it up to date. He should also make sure he runs as a standard user, not an administrator. And don't click on links in emails.