Brian picked up the new Blackberry Passport Silver Edition off eBay and he loves it. He says the speakers are great and the keyboard allows him to scroll. Leo says it's a great phone. He can even (sort of) run Android APKs. Leo's fears though is that being that it's Blackberry 10, there will be no more updates for it, since Blackberry has moved to Android. It also has little ecosystem other than a few sparse Android apps that had been ported over.
It's time for Steve to upgrade his phone and he wants to know what to get. He hears that Nokia is releasing a new phone called the Six. Leo says that the new Nokia smartphones are quite nice, with a mid range price. What about the Windows Phone platform? Microsoft has pretty much given up on it and nobody is really supporting it anymore. Steve is wondering if he can put Android on his old Lumia? Leo says probably not. He should try going to XDA-Developers.com to see if it's possible.
Clarence is concerned about the new trend to have irreplaceable batteries in devices, like the new Nintendo Switch. Leo says that iFixIt says the battery in the Switch can be replaced with the right tool and replacement part. It's doable. But there's no user serviceable part for the battery in the iPhone. It's all glued in now. Apple will repair a battery for you, but it can't be done by the user. Clarence's battery should last around 500 complete charges. Once that happens, they are dead.
Brittany has heard that the Android phones are having battery life issues. Leo says that the iPhone 7 Plus is one of the best phones for battery life. Apple is also very aggressive about controlling apps on the phone to prevent them from running in the background. The Android phone that Brittany's boyfriend has probably has an ill behaved app that's sucking the battery power out of it. Facebook, for instance, is a battery hog.
Cody got a commercial version of the Chromebit for Christmas and he can't install Android apps to it. Leo says not every ChromeOS device can do it and it's likely that the Chromebit he has can't do it because it doesn't have touch. It may also be that he hasn't gotten the update yet and once he does, he'll have access to the Play Store.
Chris wants to cut the cord, but because he lives in a rural area, he can't get a bundled alternative. So he's looking at relying solely on internet for his TV options. What's sufficient streaming? Leo says that for 1080p, he'll need 15-20 Mbps down. If he wants 4K, he'll need at least 50Mbps. Sling TV is a good live streaming option, but Leo's favorite is PlayStation Vue. Both will give him local live channels.
Vic recently lost his son and he is trying to get into his computer and accounts, but only he had the passwords. Leo says that LastPass has a feature that will enable survivors to gain access to the data. The cellphone may be a more difficult proposal, though. The dangerous thing is that there is a setting in both Android and iOS that could erase the phone if he fails 10 times to open it up.
Mike has a Google Nexus 6 that isn't updating. He's tried to get Nougat on it, but it won't update. Leo says that the Nexus 6 may not be getting updates anymore, especially through Verizon. Leo says he may have to root the phone to get it updated. Google didn't offer a major update to the Nexus 6, and the security update for March was pulled because it broke Android Pay. They do plan to update to version 7 soon.
Bill broke his phone screen and wants to know how he can get his text messages off it? Leo says that if it's an Android phone, he can connect a USB cable to it and it will act as a drive so he can get the data off it. Here's an option from techpluto.com. But if he doesn't have screen access, it could be hard.
John recently switched to the Android platform. He's liking it, but there are a lot of differences. Is it secure? Leo says that it is, but it is open source. He doesn't need an antivirus for his phone, but it's important to keep the phone updated. John should make sure his manufacturer and carrier is consistently making updates every month. Apple doesn't have that issue because Apple users always get the latest updates pushed to their phones with no middlemen. Android isn't that way, so some updates will be delayed by the manufacturer and some by the carrier.