Android

Can an iPhone user help an Android user?

Larry from Irvine, CA

Episode 1224

Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.

How can I fix my Google Nexus 5?

Episode 1223

Mark from Los Angeles, CA
Google Nexus 5

Mark has a Google Nexus 5 and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P which is even bigger. But after Mark broke his phone and had it fixed, the phone's GPS no longer works. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to iFixIt.com. If anyone would know how to fix it, they would.

Put Emergency Medical Information on Your Smartphone

If you're ever involved in an accident or have a medical emergency, your smartphone can play a critical role. But when it's locked, the information isn't accessible for emergency personnel to retrieve. That's where "ICE," or "In Case of Emergency" standards come in. You can set up your phone so that it will remain secure, while still making it possible for first responders to get to the critical information they need.

What should I replace my Moto X with?

Episode 1221

Mike from Canyon Lake, CA
Motorola Moto X

Mike wants to know if the OnePlus Two is a good deal. He recently returned the Motorola Moto X and is looking at getting one to replace it. Leo says that the OnePlus Two has started to leave him cold, and the Motorola Moto X doesn't have security features like a fingerprint scanner. Leo says that while the Moto X has a 21 MP camera, it doesn't have good low light performance without optical image stabilization. And the battery life has left him disappointed because it doesn't last all day. Neither does the OnePlus Two, however.

Why do apps crash on my Android phone?

DeeDee from Minneapolis, MN

Episode 1220

DeeDee has a Samsung Galaxy S3 and has been having issues with apps crashing. Leo says that the Samsung TouchWiz interface could be causing the issue. Phones with a pure version of Android like the OnePlus Two and the Google Nexus never have the issue. So the interface is just taking up too much RAM as it's running on top of Android. Android also needs more memory. Leo advises doing a complete reset and avoid modern games because they expect a more powerful processor to run.

How can I change the background in my phone contacts app?

Episode 1220

Gary from Laguna Nigel, CA
Samsung Galaxy Note 4

Gary just updated to the Samsung Galaxy Note 4 and he likes that he can use a spare button. Leo says that every time he would get a new Note in the past, he would buy extra batteries. He also likes the additional SD card slot for storage. Both are very nice features. Gary loves the Note 4 except for one thing -- when he goes into the contact page, the background color is white, making it harder to see the areas to enter data. Can he change that? Leo says that Samsung may have a dark theme. He should look in the settings for theming capabilities, and change it there.

Motorola's Moto X Pure Edition Battery Is Lacking, but it Charges Fast

Episode 1220

Leo may have ordered the new iPhone 6S+. but his other new phone for now is the Motorola Moto-X. He likes it, but the jury is still out on battery life. The benefit is that it charges fast, taking about an hour thanks to Android's new quick charge system. But Leo says that the current standard is 10 hours, and that won't get you through the day. He didn't mind it so much when he could swap out batteries, but the new Android designs are moving away from that.