Joe's LG G4 has an issue where the Bluetooth keeps turning off. Leo says it sounds like a hardware issue. Doctor Mom says that unless he pairs the Bluetooth, it may just turn off automatically. Joe can't even get that far, though. Joe could just do a factory reset and see if that solves the issue. If not, then it's time to send it back.
Joel has a Samsung Galaxy S5 and the Bluetooth and Wi-Fi have been acting weird. His memos are now missing as well. Leo says that he may have Samsung sync turned on by mistake. If not, then it may not be possible to get his memos back. He can reset the phone though and at least get it back working like the day he bought it.
Matthew is looking at the Google Nexus 5X but he's also looking at the OnePlus X. Leo says that both are good, but the Nexus 5X has the benefit of having a fingerprint reader. If he can do without that, then sure. Leo also recommends the Motorola Moto G. The One Plus Three is about to come out too, so if he can wait, it might be worth it.
Paul has updated to Android Kit Kat 4.4.2 on his tablet, but now he can't see any files that he's downloaded. Leo says it's likely that Paul is just looking in the wrong place and that he's actually downloaded his files and just can't see them. There are a few download files in Android, one for apps and one on your SD card. That's why Android has gotten rid of the SD card option. It's confusing. A third party file manager like Astro File Manager or ES File Manager will show you what you're looking for.
Google announced many improvements to its "machine learning" or artificial intelligence capabilities with Google Assistant. Google has already been learning about its users preferences and delivering relevant information through Google Now.
Google announced that it would be adding the Google Play Store to its Chromebooks starting this fall. As of now, Chromebooks only were able to run things inside the Chrome browser with extensions that would have limited functionality offline. The announcement at Google I/O this past week means it will be possible to run nearly all Android apps on the Chromebook. Some of those apps may still be specific to phone use, but this would mean the Chromebook would suddenly be able to run photo editing apps, Microsoft Office apps, and much more that wasn't ideal in a browser window.
Mike has an LG G10 phone and it keeps bugging him about updating. He's been waiting, though, to make sure that Marshmallow is OK. Leo says it's fine, and he should go ahead and update. The battery life improvements alone make it worth it.
HTC has hit its stride again with its newest smartphone, the HTC 10. It has an aluminum body, much like the previous HTC phones, which is nice as opposed to the glass backs of the Galaxy phones from Samsung. The HTC 10 will be a little more robust because of that. It has an LCD screen, not OLED, but it is very nice. It has a Qualcomm Snapdragon 820 processor, which is a big improvement over the lackluster Snapdragon 810 processor in last year's Android handsets. It's fast, cool, and energy efficient.
Mike is trying to edit a video with his tablet and it says his file is too large, even though he only needs a small portion. Leo suggests restarting the tablet and make the editor the first thing he runs. If that doesn't work, it is probably a limitation of the app itself.