There are many inexpensive, or even free, Android phones being offered by carriers that may seem too good to turn down. Unfortunately, they may be too good to be true, though. Some of these phones are crippled with very limited internal storage space, and they may not even have an SD card slot for expansion. It's also important to remember that the actual usable space on the device will be less than what is advertised, because the operating system itself takes up space.
Ken's girlfriend has problems with viruses on her Android phone. They've wiped the phone and they keep coming back. Leo says that unless she's reinstalling an app that is doing it, it's probably part of her backup on Google now. The key is to not restore from the Google Backup. She should download the contacts and calendars, but not the apps. Then reinstall each app separately. Stick with the mainstream apps.
Steven has a Motorola Droid phone and he has to move over to Sprint. But if he does, he has to get another phone and he doesn't want to lose the great battery life with his Droid. Leo says he doesn't have to get the phone from Sprint. His old Droid is probably carrier locked and if he's paid for it and is in good standing, he can request that they unlock it. Once that's done, he can take it to Sprint. If they refuse, he'll have to get another phone. His choices are going to get more limited because battery life is decreasing. Right now, the iPhone 7 Plus has the best battery life.
Mark wants to get a keyboard for his Android phone. Leo says that any Bluetooth keyboard will work with either Android or iOS. If he wanted to use a wired keyboard, his phone needs to support USB to Go and he would need a special connector. It's a lot easier to go with Bluetooth. Targus makes a good fold up one.
He would also like a report to see what files have been deleted from Carbonite. Leo says that Carbonite won't delete files unless he deletes them locally, which is why they give 30 days to restore them. A backup isn't a backup if he deletes the original.
Jim's LG phone is constantly being filled up. Leo says that's because it's an 8GB phone and the OS itself takes up over half of it. That's why they can give these phones away for free. Nobody really should sell an 8GB phone.
Jim can clear out temp files and get rid of unused apps, then save all of his photos and videos to Google Photos. He can do the same thing for music with Google Play. Ultimately, Jim just needs a phone with a larger storage capacity.
Pete has a Nexus 6 and is looking to get a new phone. Leo says that there are great phones out there, but he is now recommending to stick with Google and go with the Pixel.
What about the OnePlus? Leo says the One Plus 3 is great, but Pete should avoid the One Plus 2. If price is an issue, Pete could consider the One Plus 3, ZTE Axon 7, or Huawei 8. These are about $400.
BlackBerry this week announced it would be getting out of the hardware business. When the iPhone came out in 2007, no one knew exactly what that meant. In fact, the CEO of Microsoft at the time, Steve Ballmer, publicly criticized it saying that it's too expensive. The lack of concern was just enough to throw them off their game for a couple of years. By 2009, when it became clear the iPhone was the future of cell phones, Microsoft and BlackBerry finally leapt into action. Unfortunately, it was too late at that point and Apple already owned the space.
Natalie broke the screen on her Samsung Galaxy S7 and she can't get the information off. How can she backup her data? Leo says she can get a Samsung USB to Go adapter that would allow her to host other devices.
The chatroom says that Samsung has software called Kies that will allow the user to backup a device via USB.
Les has an older PC and he's having issues accessing his data. He's looking to get a new PC -- should he get a desktop or laptop? He uses Photoshop a lot. Leo says that Photoshop is available on both Mac or PC. Les is on a budget so a Mac is out. What about a Chromebook? Leo says that a Chromebook is great because he could use Android apps now. There are Android apps that are just as capable of photo editing as Photoshop. Snapseed, for instance.