Fred is going to be changing his service to T-Mobile and he wants to know if he can connect the old phone with the new phone and transfer everything via Bluetooth. Leo says it depends on whether or not there's app support on both the phones. Motorola and HTC have migration apps that do just that. Not everything, but critical things. Both phones have to have it, though.
The watch works in concert with the Note and allows Leo to answer phones calls on the watch and even take pictures. So far, the Gear watch only works with the Note III, but Samsung plans on pairing it with other models as well.
Brad is legally blind and and he's been using Google Glass with TalkBack. Leo says that is really bleeding edge. Google Glass isn't even in Beta yet, it's just in it's earliest development. So Leo suggests to be patient as it becomes more accessible.
Kyle wants to make sure that an Android phone will read back the text that he highlights. Leo says that it's called "text to speech" and Android has some really good options for that. Google calls it "TalkBack." The iPhone will do it by highlighting the text and then pressing the button that says "speak." In the Android settings under "assistive technologies" tab, he should select "TalkBack". That will just read back everything, though, but he should be able to narrow it down.
Alex has a Google Nexus 4 that reset on him recently and he lost all his data. He wants to know the best way to backup and restore the whole phone. The Google sync didn't restore all of his contacts and apps. Leo says that it should, but Alex says half the time it doesn't, and he doesn't know why. It could be a settings issue, so he should look into the backup and restore options to make sure it's enabled.
Richard recently bought a Google Nexus 7 and he's having trouble with the touch screen. Leo says that Google has acknowledged the problem and is working to push an update to Android that will solve the issue. He can also just return it and get one that doesn't have the issue. He shouldn't have to wait for an update and it could be a hardware problem. No software patch can fix that.
Mike is also vision impaired and likes to use his tablet as a phone, but often the high-resolution screen makes it hard to read. Leo suggests going into the accessibility options in Android to change the font size. However, a poorly programmed app won't support it. So if it doesn't, then he should try a different app. There's also magification in the settings he could use as well.
Peter is looking at the Motorola Moto X but is wondering whether or not to wait for the Samsung Galaxy Note III? Leo says it largely depends on if he wants a huge screen or not. The Motorola Moto X has only a 4.7" screen, but the Note III is an inch bigger.
Graham has a Samsung Fascinate and is looking to upgrade, but the latest Android phones are just too big to use with one hand. Leo says that his current favorite phone is the Motorola Moto-X. It's great for one-handed cellphone operation, has a gorgeous 4.7" screen, and doesn't come with bloatware since it's a Google phone.