Sharon's HTC One M9 is making an annoying "binging" sound with notifications. She turned off the notifications and it still makes it. Leo says to try the 'Do Not Disturb' setting to see if it still happens. It's possible it's a software glitch. She could fix it by doing a factory reset. But Sharon should backup her apps and contacts to her Google account first. It could also be a hardware issue, and in that case, her wireless provider should have to replace it.
Carlos has made the switch from iOS to Android and wants to be able to select a paragraph of text and then have Android read it. Leo says that iOS has great accessibility features and he doesn't think that Android can do that. But the new iPhones would enable him to select text and then use 3D Touch to bring up a cursor so he could highlight easier. Google's text to voice engine is very good though, but it only reads files. He should check the accessibility settings.
Don can't see his Samsung Galaxy Note 2 in Android Device Manager. Leo says that chances are the Note 2 doesn't have the latest version of Android and as such, the Android Device Manager can't see it. He'll need to look for an update through his carrier, and chances are they aren't updating it. He could try rooting it.
Google had an event this past week where it unveiled two new Nexus phones and Chromecast devices. The Nexus 5X is the smaller and less expensive phone, and the Nexus 6P is the more premium model with a larger 5.7" screen. These phones have decent specs for the price, with great cameras and screens, and big batteries. The new version of Android, code named Marshmallow, will be delivering better battery life as well.
Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.
Mark has a Google Nexus 5 and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P which is even bigger. But after Mark broke his phone and had it fixed, the phone's GPS no longer works. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to iFixIt.com. If anyone would know how to fix it, they would.
If you're ever involved in an accident or have a medical emergency, your smartphone can play a critical role. But when it's locked, the information isn't accessible for emergency personnel to retrieve. That's where "ICE," or "In Case of Emergency" standards come in. You can set up your phone so that it will remain secure, while still making it possible for first responders to get to the critical information they need.
Andrew has the HTC One and he's trying to figure out whether to get the new HTC One or the Moto X as his next phone. Leo says he wouldn't buy a new HTC phone because the phone company is likely going to pivot into VR. They aren't doing well with mobile phones of late.
Mike wants to know if the OnePlus Two is a good deal. He recently returned the Motorola Moto X and is looking at getting one to replace it. Leo says that the OnePlus Two has started to leave him cold, and the Motorola Moto X doesn't have security features like a fingerprint scanner. Leo says that while the Moto X has a 21 MP camera, it doesn't have good low light performance without optical image stabilization. And the battery life has left him disappointed because it doesn't last all day. Neither does the OnePlus Two, however.
DeeDee has a Samsung Galaxy S3 and has been having issues with apps crashing. Leo says that the Samsung TouchWiz interface could be causing the issue. Phones with a pure version of Android like the OnePlus Two and the Google Nexus never have the issue. So the interface is just taking up too much RAM as it's running on top of Android. Android also needs more memory. Leo advises doing a complete reset and avoid modern games because they expect a more powerful processor to run.