Leo dropped his Samsung Galaxy S7 EDGE and broke the back side, while his host for All About Android dropped his S7 and broke the front screen. Leo says that S7 is very slippery and hard to keep hold of by casually holding the phone. it's a pity because it's a great phone, but if you're prone to drop your phone, you should think twice about an S7.
Chris has an issue where his phone is "robo dialing" without him. It's just calling numbers from his address book. He thinks it may have something to do with his Bluetooth headset, and Leo says it could be. It sounds like it is dialing the last number Chris called.
Nextbit is a company founded by a former designer of the HTC One along with a couple of ex Google Android developers. They raised money from venture capitalists and then went to Kickstarter and raised a few million more for a new Android phone called the Robin. It comes in two colors: Mint and Midnight Blue. It's made of soft plastic, not metal. It has hard, square edges. Like the HTC One, it has front-facing stereo speakers. The fingerprint reader is the power button on the side of the phone.
Mark accidentally deleted photos from his Android phone. How can he get it back? Leo says he can do it by mounting his Android device to his computer and put it in MTP mode. Then he can use an undelete utility to restore the image. There may also be an app in the Google Play store that can do it. Mark should turn off the phone and do nothing with it until he's ready to restore it. Connect it to his computer and use apps like Install Image or Disk Digger.
Deborah got a new tablet when she renewed her contract with AT&T, but she's getting what's called a black screen of death where the screen isn't displaying anything. Leo says that what's probably happening is the screen brightness has been turned down to zero. Leo suggests a system reset. She should hold down the power button and then hold down the volume up button. That should get the tablet into a recovery mode. One she's in that recovery screen, she can do a complete factory reset.
Michael downloaded Kit Kit Android for his Motorola Razor and now he's getting lousy battery life. Leo says that Kit Kat is two versions old now, which is very common with older phones. Leo says that he could downgrade back to the previous version.
Michael can go to XDA-Developers.com. He should search for the exact model of Razor in the forums and they will show him how to root his phone and then put a custom recovery and ROM for it. Then he could install the old software or try a newer version under Cyanogen Mod 12.
Ron is looking for a new Android phone and he wants a pure Android version. Leo says his primary choice is the Google Nexus 6P. But there will be plenty of new options coming in a few weeks including the Samsung Galaxy S7, the LG G5, and even the Nextbit Robin, which is an inexpensive Android phone. The best bang for the buck is the Nexus because it'll always get the updates, though.
The Old Geek is worried about bad flashlight apps which could be malware. Leo says there's nothing to worry about. Both the Android and iOS app stores scan all apps and disable those that have malware. And even better, today's modern OS offers that flashlight capability natively.