Diane's Android phone had the Android Kit Kat update pushed to her and now all her passwords are gone. Leo says that if she has the setting checked that allows Google to restore her settings and passwords (under "Backup and Reset"), then she can reset them. If it isn't, then she's unfortunately out of luck. So moving forward, Leo recommends having that box checked, plus the box for automatic restore.
David is frustrated because after upgrading to Android 4.4 Kit Kat, the SD card is useless. Leo says it does break a lot of applications because it prevents apps from accessing the file browser, but it's the right thing to do from a security point of view. How can David root the phone in order to restore the capability?
Facebook recently introduced a location sharing feature in its mobile app where it tells your friends where you are at all times, and allows you to see your friend's location. It also will notify you if you're near one of your Facebook friends.
Facebook ‘Nearby Friends’ Will Track Your Location History To Target You With Ads (TechCrunch)…
Pam has to get a new phone and she's really intimidated with the whole smartphone thing. She doesn't like apps, or the privacy issues. Leo says that smartphones are great for contact management, maps, pictures, and more. But that doesn't mean Pam needs to start drinking the Facebook kool-aid. Just don't install those apps.
Bob has an LG Android phone through MetroPCS and he would like to unlock it. Leo says it isn't something he'd want to try himself, nor should he take advantage of offers on the Internet to unlock it. What Leo would recommend is contacting his carrier and ask if they will unlock it. He should tell them he's planning on traveling overseas and would like to unlock it to take advantage of purchasing a local sim to make phone calls. If he's past his two year commitment, they should be willing to do it. In fact, the chatroom says that MetroPCS will unlock it after three months.
Pete is having issues while playing Candy Crush. The game pieces seem to be moving out of control, and after he puts it in sleep mode and then wakes it back up, it affects other games as well. Leo says that sounds like a touch screen issue. Leo says that if it's a hardware issue, it can't be affordably fixed since it's several years old. Leo advises getting a new phone; it would be much faster and cheaper.
James is going to get his first smartphone and is considering getting an older model like the Samsung Galaxy S3. But should he just move forward and go with the latest HTC One? He doesn't want an iPhone, though. Leo says that in general, it's not a good idea to go with an older model because he'll lose out on the latest innovations. However, with Samsung, things have gotten worse because Samsung has loaded it with programs that users can't get rid of, in addition to what the carrier puts on it. At least the Galaxy S3 didn't have so much of that nonsense.
Amazon announced Fire TV this week, a device that is positioned to compete with AppleTV and Roku. Leo says it pretty much does the same things, but for an extra $40, you can get a wireless game controller to play games on it. Leo says it's essentially a computer running an Android OS; a smartphone minus the screen. It runs a quad core Snapdragon processor with 2GB of RAM, and will play Android games. Apple and Roku plan to implement this as well, but Amazon beat them to the punch.