William bought a Motorola G5 Plus and all his windows have vanished. Leo says that in the new version of Android, they got rid of the app drawer button. If he looks in the app dock at the bottom, he'll see a series of ellipses. If he touches that, it'll bring up his app drawer with all of his installed apps in it. The launcher also has pages and he can have as many pages as he wants. He should go into the launcher settings. Or he can squeeze the screen and add pages to the right there.
Shane isn't a big iOS fan, but he finds that the iPhone handles music and streaming much better than Android. Leo agrees, but says that Android has claimed they have finally solved their music latency problems. Even if they have, it's hard to beat how Apple handles their music. From higher resolution audio, to streaming from the cloud, to iTunes, it really is the top.
Dave's 10 year old daughter wants a phone. Leo says that kids are getting phones at younger ages all the time, but there's a great advantage to them having one. He can keep in contact with her and know where she is, but he'll also need to keep control over how much she uses it. They are addictive.
Lee is looking at buying either the new Google Pixel or the Honor 8. Leo likes the Honor 8, but his ultimate choice is the Google Pixel. Though the Huawei Honor 8 is half the price and has nice hardware, camera and a big screen, the manufacturer hasn't committed to push Google security updates directly to the phone with immediate effect. They promise to update "in a timely manner," but what does that really mean? Google does, obviously.
Isaac is a cop and wants to know if routers collect data of what connects to it or sees it. Leo says only if the device was connected to that router. Just seeing it is another matter, and that's unlikely. Android has an app called WiFi Collector from NirSoft, but that's the opposite direction from what Isaak wants. Leo says that the WiFi Pineapple from HakShop could work for this.
Jenny is ready to upgrade her phone on Verizon. She's been thinking about the Google Pixel. Leo says without a doubt, it's the best phone on the market. The hardware is superb, and the camera is one of the best. It's pure Google and they update it faster than any other phone on the market. That makes it very secure. However, they're not only expensive, but they're also in high demand.
Brian picked up the new Blackberry Passport Silver Edition off eBay and he loves it. He says the speakers are great and the keyboard allows him to scroll. Leo says it's a great phone. He can even (sort of) run Android APKs. Leo's fears though is that being that it's Blackberry 10, there will be no more updates for it, since Blackberry has moved to Android. It also has little ecosystem other than a few sparse Android apps that had been ported over.
It's time for Steve to upgrade his phone and he wants to know what to get. He hears that Nokia is releasing a new phone called the Six. Leo says that the new Nokia smartphones are quite nice, with a mid range price. What about the Windows Phone platform? Microsoft has pretty much given up on it and nobody is really supporting it anymore. Steve is wondering if he can put Android on his old Lumia? Leo says probably not. He should try going to XDA-Developers.com to see if it's possible.
Clarence is concerned about the new trend to have irreplaceable batteries in devices, like the new Nintendo Switch. Leo says that iFixIt says the battery in the Switch can be replaced with the right tool and replacement part. It's doable. But there's no user serviceable part for the battery in the iPhone. It's all glued in now. Apple will repair a battery for you, but it can't be done by the user. Clarence's battery should last around 500 complete charges. Once that happens, they are dead.
Brittany has heard that the Android phones are having battery life issues. Leo says that the iPhone 7 Plus is one of the best phones for battery life. Apple is also very aggressive about controlling apps on the phone to prevent them from running in the background. The Android phone that Brittany's boyfriend has probably has an ill behaved app that's sucking the battery power out of it. Facebook, for instance, is a battery hog.