Android

How can I get Samsung's S Voice to work better? (Part 1)

Episode 1043

Lily from Oceanside, CA
Samsung Galaxy Note 3

Lily has a Samsung Galaxy Note 3. She loves the huge screen but says that there's a huge learning curve to it. Leo says that's likely because of all the pointless stuff that Samsung has loaded it up with. S-Voice is an example of that. Leo prefers Google's voice control. She can disable it in the Android's "Language and Input" settings. Choose "US English" as the default language. Lily could even root the phone or just tap the microphone button in the search bar and speak into that.

iOS 7 Jailbreak Is Out, But It's Not Recommended

Episode 1042

Since Apple released iOS 7, there hasn't been a jailbreak available for it -- Until now. But it doesn't come with a recommendation from Leo. There's only ever really been one reason to jailbreak an iPhone, and that's to install apps that haven't been approved by Apple. Instead, all previous iOS jailbreaks have come with an app store called "Cydia," which is well-known and fairly safe, or at least as safe as a jailbroken phone can be. The new iOS 7 jailbreak, however, comes with an unknown secret Chinese app store installed.

Why does my tablet's browser keep crashing on certain sites?

Terri from Lake Tahoe, CA

Episode 1042

Terri's Toshiba Excite tablet crashes when she loads Yahoo Mail. Leo's guessing that it has to do with faulty javascript code that causes the issue on some sites, but not others. Leo suggests restarting or resetting it. She should remember to backup her stuff first, then reset it. And even then, it may not fix it.

What happened to tethering in Android?

Frank from Vancouver, WA

Episode 1039

Frank has a Google Nexus 7 and has been using tethering. He updated the OS to KitKat and the tethering option has disappeared. When he takes the SIM card out, it reappears, but when he puts it back, and it disappears again. Leo says that it's likely AT&T doing that. They want to charge him for hotspotting and tethering. If he doesn't pay for it, they're not going to let him do it. It's also happened to T-Mobile users. Some solutions will require him to root his tablet, which is certainly possible.

Why can't my laptop see my phones?

Allie from Orange, CA

Episode 1037

Allie is thinking of getting an Android tablet, but she's having trouble connecting her laptop and her Samsung device. Leo says that Allie needs to download a Samsung utility called KIES. It will connect with her phone and update drivers. Leo says it can be tricky to connect her phone to the laptop to move data, though. That's why Apple and Android have both moved to connecting over Wi-Fi. Leo also recommends getting DoubleTwist.