Android

Can I find out where my friend is with his phone?

Episode 1387

Rick from Barstow, CA
Trusted Contacts

Rick would like to locate an old friend through his Android phone. Can he do that? Leo says if they turn on a friends feature called Trusted Contacts, that will enable him to see where they are. Other than that, since he's missing, he should go to law enforcement or adult protective services and request they do a welfare check via a PIN registry request of the phone's carrier. That will give him an exact location. There's also Android Device Manager.

Should I buy the HTC Ultra?

Episode 1383

Ryan from Anaheim, CA
HTC Ultra

Ryan has an iPhone 7 and he's thinking of getting an HTC Ultra. Worth it? Leo says that he doesn't think so. HTC made great phones for years with great speakers and long battery life. But lately, they've been courting the low cost Asian market with tinny speakers and awful battery life.

If Ryan wants a good Android phone, the new Samsung Galaxy S8 or LG G6 is worth getting because of it's bezel-less design. He'll get a larger screen without having to carry a larger phone.

Samsung Galaxy S8 Review

Episode 1382

Samsung Galaxy S8

Leo got the Samsung Galaxy S8 this week and it has a 6.2" screen, but it's a bit weird because of its aspect ratio. Like the iPhone 5 which had a tall, narrow screen, the S8 is doing the same thing to make it tall and larger without being wider. The edge is more aesthetic and has less usable area as before. It is "bezel-less" now, so the image goes edge to edge making it look larger without being wider. It's not the same camera as the S7 – it's extremely nice with an upgraded sensor.

Why does my mobile phone screen turn black when I get a call?

Episode 1381

Marty from Los Angeles, CA
Samsung Galaxy Note 4

Marty has a Samsung Note 4 that goes to a blank screen when he's on calls. Then he has to touch the power button to turn it back on. Leo says that there is a proximity sensor that turns off the screen when you put it up to your ear. That way your cheek doesn't hit any buttons on the screen. So it sounds like that sensor is a bit out of wack.

Marty could try resetting his phone, but if that doesn't fix it, it would be a hardware issue and that means either getting a new phone, repairing it, or living with it.

How can I add pages to my Android phone?

Episode 1377

William from Costa Mesa, CA
Motorola G5 Plus

William bought a Motorola G5 Plus and all his windows have vanished. Leo says that in the new version of Android, they got rid of the app drawer button. If he looks in the app dock at the bottom, he'll see a series of ellipses. If he touches that, it'll bring up his app drawer with all of his installed apps in it. The launcher also has pages and he can have as many pages as he wants. He should go into the launcher settings. Or he can squeeze the screen and add pages to the right there.