Scott has a Samsung Galaxy S6 and he's deleted some text messages on Verizon and then tried to recover them, but they haven't showed up yet. Leo says that Verizon keeps copies of his text messages, so if anyone has them, they do.
Tim wants to know why he's not getting his phone updated. Leo says that since Tim is a subscriber of Straight Talk, it's likely that they aren't sending out all the official updates. Leo advises talking to Straight Talk about when he can expect the next update for his phone.
The only other option is to root it and install it himself, but that's not for everyone. He can find out how to do it at XDA Developer Forums. He'll have to follow the directions to the letter or he'll end up bricking his phone.
Jill wants to find an app where she can record herself playing a few different instruments and then play them all together. Leo says there aren't many apps for audio recording and play back on Android because of a massive latency bug. Leo believes it's in the kernel, and they haven't fixed it yet. She can find out more about it at superpowered.com.
Gordon has made the switch to the iPhone and wants to know how to get his old WhatsApp messages back on his iPhone. Leo says that it was smart that Gordon backed it up to Google Drive, but WhatsApp says it depends on the phone being used. Since you recover chats from iCloud, Leo has a hunch it's not cross platform. Apple is very strict on how users can access data within the iPhone platform, but it's usually app centric.
Since Gordon backed them up, he can at least access them from Google Drive.
Terry wants to pair his car with his Android phone, but he's wondering how he can unlock his phone when he's driving. Leo says that starting with version 5, Android will automatically pair with the car as a trusted device and unlock the phone, putting it into "Auto Mode." What if it doesn't recognize it as a trusted device? Leo says he should be able to add it in settings under "Smart Lock." He'll need to be paired to do it.
Nate wants to know if there's a better notification system for messages in Android that can put notifications on apps like the iPhone. Leo says that there are third party launchers that can do that and one of the benefits of Android is that he can change his launcher if he doesn't like it. Leo recommends Nova Launcher. He'll also need TeslaUnread, which is a plugin that will add the notification badges.
Pat has been trying to find an application that will allow her to customize ringtones for her mobile phone. Leo says that Ringdroid will do it on her Android device. Or she can simply copy her music to the ringtone folder and it will allow her to select it from there. She doesn't need any software at all.
John is frustrated with the program called AirDroid to sync files back and forth from his mobile device and his PC. Leo says that there was a security flaw that would allow an attacker to intercept user data, so they changed the program to eliminate the bug. Unfortunately, as a result, it made the program pretty useless.
Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.
Debbie has a Samsung Galaxy S7 phone and she wants to view the manual, but they don't have it in English. Leo says that Samsung makes different phones for different regions and it sounds like Debbie's is for a different region. The only real difference is the radios that are in it. She can download a PDF version of the manual, that's not a big deal, but she'll want to be sure it's compatible with the carrier she uses and the data bands she'll want.