Devin is a fitness trainer and wants to improve his marketing presence by doing videos, social media, etc. Leo says that having Facebook accounts are a good idea, but he doesn't own it, so he should always have a separate website. He should also have content that's useful to his clients. Shooting video at expos, posting on youtube, and embedding them to his website is a good idea, too.
So far, Edgar has been looking at the Western Digital Media Player or the GBox Midnight, which he can then use to make his HDTV into a smart TV or use with his Android Phone. Leo says that he hasn't used them, but it could work, and today's smartphones are more than up to the task with their quad core processor. Looking at reviews on Amazon, there's a high learning curve unless he's a serious techie.
Anna heard that the Google Nexus 10 tablet will have an upgraded quad core processor this year, but is wondering when that would come out. Leo says it'll be available soon after they announce it at Mobile World Congress, but if she's planning to wait on that, there's really no need to wait. The dual core processor is plenty powerful. If she wants to wait though, it really will be a matter of days.
Steve bought an HTC Evo 4G with Virgin Mobile and he's having trouble with text messaging through Facebook. When his friend responds, it goes to his iPad, not his phone. Leo says that's probably because they're responding via iMessage. He'll have to delete his phone number from Facebook and then re-register the new one, even if it's the same number.
If you have kids, chances are they've gotten into your phone to play games. Since most of our phones aren't exactly set up for children, it's easy for them to get into things they shouldn't. This is why it may be a good idea to set them up with a device specifically for them.
An Android phone is probably the best option because they're highly customizable and very inexpensive compared to other devices aimed at children. The Samsung Galaxy Rush is a good example of a phone that's under $100, runs Android 4.0, and has a front-facing camera.
There are other voice recognition programs available on Android, including Nuance, but noisy conditions will be a challenge no matter what he uses. He could also try using the Google Voice engine. Vlingo, Samsung's voice recognition system, is another option.
Max is on his second Samsung Galaxy Note II. He's been having issues with connecting to WiFi at home. He returned it and the new one solved the issue. Now he needs to update his software, but his Gmail app won't work. The Verizon rep says that the install failed and he has to send the phone back to Verizon to be reinstalled. Max understands but he's frustrated that he got no notification that the install failed.
Since these phones are more computers than they are phones, Leo likes having the biggest screen he can get. It's available in black and white, but it's the same phone aside from the colors.
As far as the phone goes, it's pretty much the same thing as the Samsung Galaxy S III, except it has a bigger screen, more memory and faster processor. It also has two radios for cellular and voice so that it allows for talking and surfing at the same time on a CDMA network like Verizon. Apple didn't put this in the iPhone 5 for some reason.
The iPhone is still a great first smartphone because it has an easier learning curve. The keyboard is a bit smaller, though.
Leo prefers Android because he likes to have a bigger screen, choice of keyboard, and the option to change his battery. These, and other options, the iPhone doesn't offer. Android is a bit advanced for a beginner, but if she wants these options, then it may be the best way to go. Leo recommends going to the Verizon store (since that's her carrier) and trying them. That will help her decide what would be best for her.