Mark wants to get a keyboard for his Android phone. Leo says that any Bluetooth keyboard will work with either Android or iOS. If he wanted to use a wired keyboard, his phone needs to support USB to Go and he would need a special connector. It's a lot easier to go with Bluetooth. Targus makes a good fold up one.
He would also like a report to see what files have been deleted from Carbonite. Leo says that Carbonite won't delete files unless he deletes them locally, which is why they give 30 days to restore them. A backup isn't a backup if he deletes the original.
Jim's LG phone is constantly being filled up. Leo says that's because it's an 8GB phone and the OS itself takes up over half of it. That's why they can give these phones away for free. Nobody really should sell an 8GB phone.
Jim can clear out temp files and get rid of unused apps, then save all of his photos and videos to Google Photos. He can do the same thing for music with Google Play. Ultimately, Jim just needs a phone with a larger storage capacity.
Pete has a Nexus 6 and is looking to get a new phone. Leo says that there are great phones out there, but he is now recommending to stick with Google and go with the Pixel.
What about the OnePlus? Leo says the One Plus 3 is great, but Pete should avoid the One Plus 2. If price is an issue, Pete could consider the One Plus 3, ZTE Axon 7, or Huawei 8. These are about $400.
BlackBerry this week announced it would be getting out of the hardware business. When the iPhone came out in 2007, no one knew exactly what that meant. In fact, the CEO of Microsoft at the time, Steve Ballmer, publicly criticized it saying that it's too expensive. The lack of concern was just enough to throw them off their game for a couple of years. By 2009, when it became clear the iPhone was the future of cell phones, Microsoft and BlackBerry finally leapt into action. Unfortunately, it was too late at that point and Apple already owned the space.
Natalie broke the screen on her Samsung Galaxy S7 and she can't get the information off. How can she backup her data? Leo says she can get a Samsung USB to Go adapter that would allow her to host other devices.
The chatroom says that Samsung has software called Kies that will allow the user to backup a device via USB.
Les has an older PC and he's having issues accessing his data. He's looking to get a new PC -- should he get a desktop or laptop? He uses Photoshop a lot. Leo says that Photoshop is available on both Mac or PC. Les is on a budget so a Mac is out. What about a Chromebook? Leo says that a Chromebook is great because he could use Android apps now. There are Android apps that are just as capable of photo editing as Photoshop. Snapseed, for instance.
Dan is a Nexus user and he recently bought a Chromebook from Dell. Leo says Dell makes a really nice Chromebook. Can he mimic the phone to his Chromebook? Leo says he won't be able to make phone calls on his Chromebook, but he will be able to get the Google Play store for the Chromebook which will support any Android app. It should happen pretty quickly too, as Google said they will do it this month. He'll want to have a Chromebook with a touch screen, though.
Mark has taken Leo's advice and bought a Chromebook. Leo says that's a wise move. They're much more secure, just as fast, and easier to use. The Chromebook will soon be able to use all the apps in the Android Google Play store, too. That'll allow it to run millions of apps. Most people really don't need Windows. It's too complicated.
David took some pictures on a recent trip and they've disappeared. His SD card is missing. It looks like it fell out. He's worried that his password may be on it or people could gain access to apps. Leo says it would be encrypted if it was his password. The app data will be on there, but it depends on the app if it can read it or not. David's images and music will be in the clear though. But it's on a microsd card. Odds are that no one will find it and if they do, they might see the images. But he's obviously lost them all.