Sharise wanted to get the Samsung Galaxy Note Fan Edition because she wouldn't be able to trade in her Note 4 for the Note 8. She kept calling, and Samsung exchanged her older Note 4 so she got half off the Galaxy Note 8. Leo says it's a great phone, but Sharise wanted the blue color. Leo says to get a blue case like an Otterbox on it, and she's all set. Though Leo likes the Spigen Clear Case so it can show through.
Craig bought the Google Pixel 2 XL directly from Google. He hasn't experienced the burn-in issue, nor does he have to deal with the so-called "blotchiness" on a white background. He only got it with the Microsoft screensaver launcher.
Richard really likes his phone, but the battery is starting to run out and Verizon says that since the battery is built-in, it can't be replaced. He'll have to replace the whole phone. Leo says that drives him nuts. Richard has a perfectly good phone that he likes, but he has to go to the extra expense of upgrading a phone and throw his old one away. What phone should he get now? Leo says that Google's Pixel 2 XL is exclusive to Verizon and it's a great phone. It runs pure Android. The Samsung Galaxy Note 8 is another great option, with a great screen.
Carson's LG G3 broke, and he wants to know what Android phone he should get next. His budget is $250. Leo says he likes the Motorola G5 Plus. It won't have as good of a screen or camera as the flagship level smartphones that start at $600. That being said, the screen will be just fine and the camera is still pretty decent. Also, the nice thing about the Moto G5 is that it's fast enough, and Motorola keeps the operating system very clean. Motorola also keeps its phones up to date.
Brad is getting a new modem with his cable internet provider. Leo suggests buying his own DOCSIS 3 modem. Leo likes the Arris Surfboard. He'll save $10 a month in modem rental fees and it'll make his internet run much faster. He should go to his cable internet provider's website and see what new routers they support. Leo also says he'll need to demand they put him on the DOCSIS 3 switch. If he's been given a new modem, but he's on the same old lane, he's not going to get any faster than he was before.
David is looking at the Google Pixel 2 XL but he's worried about losing accessibility on his iPhone. Leo says that Google isn't going to take their apps off iOS any time soon. The Pixel 2 XL is a worthy contender if he chooses to make the switch. Both are great phones. One argument in Apple's favor is that from a security point of view, he's safer because their ecosystem is closed versus Android's open source approach.
Chris needs an app to create a live stream on a budget. Leo just saw a great tool on both Android and iOS that uses camera phones and Wi-Fi to connect and then uses one device to act as a switcher. He should check out Switcher Studio. It does just that, but it's currently iOS only. Cinemaker is another one. It also is just for iOS, but the Android version is coming soon. Chris could also look into Manycam.
Craig has a 15" laptop and he travels a lot, so he's looking for a smaller alternative. He's getting the Pixel 2 XL this week and the Pixelbook is another option. Chromebooks are a good option for travel because they are light, secure, and with the new Android app support, there's a myriad options including Microsoft Word on Android. A better option than Windows for most people.
Google Announces the Pixel 2 and Pixel XL. Learn more at store.google.com.
Bad Reviews of Essential Android Phone sinks sales. Only 5,000 sold. Leo says that's sad because he likes his Essential phone. It runs clean and pure Android. It had its initial problems, but they've fixed it and it's gotten updates to make it more mature. The only problem is, it has no headphone jack.
Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.