Android

Why can't I cast to my PC using AllCast?

Damian from Spokane, WA

Episode 1320

Damian is trying to get an app called AllCast to work on his PC with AllCast Receiver, but it won't work for him. It works on his brother's PC, though. Leo says that AllCast is a great program that allows you to cast to it through Chromecast and it was designed to work with any streaming player. You can even turn your PC into a Chromecast like device. It's kind of a hack, though, so it may not work consistently.

Samsung Recalls Galaxy Note 7 Amidst Exploding Batteries

Episode 1319

Samsung Galaxy Note 7

This week, after reports that over 35 batteries in the Samsung Galaxy Note 7 have exploded, Samsung has stopped sales of the Android phone and recalled them. Leo says that part of the problem may be the fast charge option. Leo recommends that if you have a Note 7, take no chances, and return it. T-Mobile is offering loaners until they have been replaced or refunded. Leo says that Samsung is doing the right thing, even though it will hurt the bottom line. Back it up, remove your SIM and bring it back to the place you got it.

Why do I have so little storage space in my Android phone?

Richard from Los Angeles, CA

Episode 1317

Richard has an LG Android phone and it only has 4GB of storage space. Leo says that's because the other half of his 8GB phone is taken up by the Android operating system. Richard can put a microSD card in it for extra storage and set his camera and photo gallery to save to it, as well as music. That will free up space. If it's that small, it's probably time to get a new phone, though.

Can I use a Chromebook with an ethernet connection?

Episode 1317

Warren from Pennsylvania
BobJGear USB to RJ45

Warren is thinking about buying a Chromebook now that it can run Android apps. He needs to be able to connect via ethernet, though. Leo says Warren can get an ethernet adapter as long as it's compatible, and all USB to ethernet adapters are compatible with the Chromebook. BobJGear USB to RJ45 adapter is a good one and it's under $20. What about security? Leo says that Chromebooks are more secure than any other computer out there.

Why am I getting a popup on my Android phone?

Episode 1317

Bruce from Beaumont, CA
Samsung Active S7

Bruce is getting popups on his Android phone that says he's won something. That never happened on his Windows phone or iPhone. Leo says it's an embedded message in a website that he's visiting. Leo says that Safari may have blocked it on the iPhone. Leo says there's an app called Ghostery, which has an ad-blocker built into it. It also tells him where it's coming from. There's also a Chrome plugin that does it on the desktop.

How can I update my old Android phone?

Episode 1316

Paul from San Diego, CA
Samsung Galaxy S4

Paul has a Samsung Galaxy S4 phone that won't update or download apps. He's been told it's too old. Leo says it may be, which is too bad because it runs just fine. Paul could root it and install a custom version of the recent Android OS on it. He should go to XDA Developers and search for the exact model of his phone. It's not an easy hack, and he should follow the directions to the letter. Or he could upgrade. He'll likely get a good deal on a Galaxy S7 or a Note 7.

Why can't I find my photos in Android Marshmallow?

Paul from Virginia

Episode 1316

Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.

Why is Android Marshmallow giving me bad battery life?

Joseph from Downey, CA

Episode 1313

Joseph has an LG Nexus 5. Leo says it was a really good phone. It hasn't been having very good battery life with Marshmallow, but it seems to reboot by itself. Leo says that points to a hardware issue, but it may also be a bad upgrade. He advises doing a complete factory reset. If the problems persist, then it's definitely a hardware issue and it's time to get a new phone.