Android

Why am I getting popups on my tablet?

Episode 1411

Dave from Crystal Lake, IL
Samsung Galaxy Tab

Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.

What will I miss out on if I switch from iPhone to Android?

Episode 1411

Serj from San Diego, CA
Apple iPhone 7 and 7 Plus

Serj wants to know what he'll miss out on with the next generation iPhone if he makes the switch to Android. Leo says that a lot of what Serj is feeling is due to the Apple hype machine. Since he's concerned with how much more fragile the iPhone has become over the years, Leo points out that Android phones have become just as fragile.

Why aren't I getting my Android updates?

Episode 1405

Steve from Denver, CO
Motorola Droid 3

Steve doesn't know if he's getting the latest version of Android or not. Leo says there's so many approvals that are required with Android updates. Google puts them out, but that doesn't mean his ISP or his his phone's manufacturer has released them to his phone. Few have made the pledge to promptly put updates out. What's important, though, is that he gets all the security updates. If he's not getting those, then he's vulnerable and nobody other than Google really cares. That's why Leo prefers to use Google's phones. They get updated automatically.

Why am I having issues with Bluetooth on Android Nougat?

Episode 1404

Shirley from Laguna Nigel, CA
Motorola H720

Shirley has a Samsung Galaxy S7 with a Motorola Bluetooth earpiece. With the recent March update, the connection switches to speaker phone automatically for no reason. Neither Samsung or Motorola know what it is. Leo says that he's tempted to blame Bluetooth because it's kind a dark art. It could also be a setting in Nougat that causes it as well. There is an issue tracker page for bug reporters in Android for wireless settings at issuetracker.google.com.

What happened to my phone contacts?

Episode 1404

Rick from Victorville, CA
Google Contacts Logo

Rick has an Outlook account on his HTC smartphone, but when he updated the phone, it stopped syncing and erased all the contacts on his phone and his Outlook account! Leo says it sounds like the sync went the other way and wiped out his contacts. This is why Leo always recommends not only backing up your contacts before doing this, but also relying on Google's Contacts in the cloud.

Should I wait to buy a Samsung Gear smartwatch?

Episode 1403

John from San Diego, CA
Samsung Gear S3

John's kids wants to get him a Samsung Gear S3. Is it worth getting now or should he wait? Leo says that he wears a Gear S3 and it's his favorite. It works with either iPhone or Android, but there aren't that many apps for it. What they do have work great, though. The bezel ring is easy to select screens as well, and battery life is fantastic. The watch also works with card readers for swipe to pay. He could just touch the watch to the card reader and it reads the watch like it's a credit card.