Android

Why does my mobile phone screen turn black when I get a call?

Episode 1381

Marty from Los Angeles, CA
Samsung Galaxy Note 4

Marty has a Samsung Note 4 that goes to a blank screen when he's on calls. Then he has to touch the power button to turn it back on. Leo says that there is a proximity sensor that turns off the screen when you put it up to your ear. That way your cheek doesn't hit any buttons on the screen. So it sounds like that sensor is a bit out of wack.

Marty could try resetting his phone, but if that doesn't fix it, it would be a hardware issue and that means either getting a new phone, repairing it, or living with it.

How can I add pages to my Android phone?

Episode 1377

William from Costa Mesa, CA
Motorola G5 Plus

William bought a Motorola G5 Plus and all his windows have vanished. Leo says that in the new version of Android, they got rid of the app drawer button. If he looks in the app dock at the bottom, he'll see a series of ellipses. If he touches that, it'll bring up his app drawer with all of his installed apps in it. The launcher also has pages and he can have as many pages as he wants. He should go into the launcher settings. Or he can squeeze the screen and add pages to the right there.

Should I buy the Google Pixel or the Huawei Honor 8?

Episode 1375

Lee from Minnesota
Huawei Honor 8

Lee is looking at buying either the new Google Pixel or the Honor 8. Leo likes the Honor 8, but his ultimate choice is the Google Pixel. Though the Huawei Honor 8 is half the price and has nice hardware, camera and a big screen, the manufacturer hasn't committed to push Google security updates directly to the phone with immediate effect. They promise to update "in a timely manner," but what does that really mean? Google does, obviously.

How can I find out what devices connect to a router?

Episode 1374

Isaac from Los Angeles, CA
WiFi Pineapple

Isaac is a cop and wants to know if routers collect data of what connects to it or sees it. Leo says only if the device was connected to that router. Just seeing it is another matter, and that's unlikely. Android has an app called WiFi Collector from NirSoft, but that's the opposite direction from what Isaak wants. Leo says that the WiFi Pineapple from HakShop could work for this.

What Android phone should I buy?

Episode 1374

Jenny from San Diego, CA
Google Pixel

Jenny is ready to upgrade her phone on Verizon. She's been thinking about the Google Pixel. Leo says without a doubt, it's the best phone on the market. The hardware is superb, and the camera is one of the best. It's pure Google and they update it faster than any other phone on the market. That makes it very secure. However, they're not only expensive, but they're also in high demand.

Does the Blackberry Passport have a future?

Episode 1374

Brian from Orange County, CA
Blackberry Passport

Brian picked up the new Blackberry Passport Silver Edition off eBay and he loves it. He says the speakers are great and the keyboard allows him to scroll. Leo says it's a great phone. He can even (sort of) run Android APKs. Leo's fears though is that being that it's Blackberry 10, there will be no more updates for it, since Blackberry has moved to Android. It also has little ecosystem other than a few sparse Android apps that had been ported over.

What mobile phone should I buy?

Episode 1373

Steve from Trabuco Canyon, CA
Google Pixel and Pixel XL

It's time for Steve to upgrade his phone and he wants to know what to get. He hears that Nokia is releasing a new phone called the Six. Leo says that the new Nokia smartphones are quite nice, with a mid range price. What about the Windows Phone platform? Microsoft has pretty much given up on it and nobody is really supporting it anymore. Steve is wondering if he can put Android on his old Lumia? Leo says probably not. He should try going to XDA-Developers.com to see if it's possible.

Why do so many devices have non-replaceable batteries?

Episode 1373

Clarence from Chesapeake, VA
Nintendo Switch

Clarence is concerned about the new trend to have irreplaceable batteries in devices, like the new Nintendo Switch. Leo says that iFixIt says the battery in the Switch can be replaced with the right tool and replacement part. It's doable. But there's no user serviceable part for the battery in the iPhone. It's all glued in now. Apple will repair a battery for you, but it can't be done by the user. Clarence's battery should last around 500 complete charges. Once that happens, they are dead.