Android

Do I need to replace my iPhone SE?

Episode 1461

Kevin from Spokane, WA
Apple iPhone 5S

Kevin has an iPhone SE and it's not updating anymore, so he needs to buy a new smartphone. Leo says that there's a life cycle for mobile devices, and even though it works just fine, technology will pass it up, and it will seem slower than it used to be. Apple will support a phone for three years before it starts dropping them off the update cycle. The iPhone's battery also has limited charging cycles of about 500 full cycles, or 2-3 years. And as the phone gets older, Apple starts slowing the phone down to keep it from overtaxing the processor and overheating it.

Samsung Galaxy S9 to Be Announced Later This Month

Episode 1459

Samsung Galaxy S8

Samsung will be announcing the Galaxy S9 smartphone later this month at Mobile World Congress. We expect the phone to be more expensive this time around, at $850, and it will look a lot like the Galaxy S8. It will have dual cameras, but for the most part, it likely won't be anything major that would prompt an upgrade unless you're already in the market for a new phone anyway.

Is the GPS on my Android phone broken?

Episode 1459

Steve from Missouri
LG Stylo 2

Steve has an LG Stylo 2 and he's starting to lose his GPS lock. His Bluetooth also comes and goes. Leo says the Stylo has a weak antenna. That could mean a failing antenna or faulty GPS chip. This could be caused by heat too. That's the likely culprit because when the phone overheats, it's going to protect everything by shutting it off. Leo also thinks that the phone has just worn out and it's time to get a new one.

How can I turn my Android phone hands free?

Episode 1458

Scott from San Jose, CA
Android Auto

Scott just switched from Windows Phone to Android, the LG G30. Leo says that's a great phone, but Scott wants to know if it has a hands-free driving mode. Leo says it's not in Android itself, but they have an app that will run on the phone to do it. Leo says it's called Android Auto. It'll give him a completely hands-free experience and he can enable auto launch to take over the second he turns on the car.

How can I update my Motorola Moto X to Android Oreo?

Episode 1458

Sherry from Oklahoma City, OK
Motorola Moto X

Sherry still uses an old Nokia flip phone. She bought an older Motorola Moto X, but she's concerned that it won't be updated. Leo says that they are probably not being updated since it's several years old, but it's probably safe to use. She'll want to install any patches that are available for it, but Android Nougat is the end of the line for that phone, which is fine. She just shouldn't download any strange applications for it, and only get apps from Google Play.

Why did my Android app stop working in Bluestacks on Windows?

Episode 1456

Jeff from Wisconsin
Android

Jeff installed Bluestacks on his Windows 7 PC, and then he updated to Windows 10. Bluestacks is a program that lets you run Android apps on Windows. Jeff has an Android app called MovieHD and all of a sudden it's saying he has no connection, and to "please try again." Leo says Bluestacks is far from perfect — it won't run all Android apps. The app may have worked at one time, but Leo says that doesn't mean it will continue to work.

How can my wife unlock her Android phone if she's forgotten the pattern?

Adrian from Irvine, CA

Episode 1455

Adrian's wife did a sliding pattern to lock her mobile phone and now she can't remember it. How can she unlock it? Leo says that in theory, Android doesn't want to give users a way around it, otherwise it would be useless for security. However, it's possible that if she has a Samsung account, she could have it backed up. There's also a way to do it by connecting it to a PC running Android Device Manager. Through that, she could unlock the phone.

Should I force the Oreo update for my Note 8 mobile phone?

Episode 1454

Nathan from Tuscon, AZ
Samsung Galaxy Note 8

Nathan got a new Samsung Galaxy Note 8 and wants to know if he should update it. Leo says that Samsung is starting to push out the Oreo update to the Galaxy S8, but not the Note 8 just yet. Leo also doesn't recommend forcing an update — he should wait until it's available. He should focus more on the security updates. Patience. Oreo will come soon.