Richard has an LG Android phone and it only has 4GB of storage space. Leo says that's because the other half of your 8GB phone is taken up by the Android operating system. You can put a microSD card in it for extra storage and set your camera and photo gallery to save to it, as well as music. That will free up space. But if it's that small, it's probably time to get a new phone.
Warren is thinking about buying a Chromebook now that you can run Android apps on it. But he needs to be able to connect via Ethernet. Leo says you can get an ethernet adapter as long as it's compatible, and all USB to Ethernet adapters are compatible to Chromebook. BobJGear USB to RJ45 adapter is a good one and it's under $20. What about security? Leo says that Chromebooks are more secure than any other computer out there.
Bruce is getting popups on his Android phone that says he's won something. That never happened on his Windows phone or iphone. Leo says it's an embedded message in a website that your visiting. Leo says that Safari may have blocked it. Leo says there's an app called Ghostery, which has an adblocker built into it, and tell you where it's coming from. There's also a Chrome plugin that does it on the desktop.
Paul has a Samsung Galaxy S4 phone that won't update or download apps. He's been told it's too old. Leo says it may be, which is too bad because it runs just fine. Paul could root it and install a custom version of the recent Android OS on it. He should go to XDA Developers and search for the exact model of his phone. It's not an easy hack, and he should follow the directions to the letter. Or he could upgrade. He'll likely get a good deal on a Galaxy S7 or a Note 7.
Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.
Codenamed "Nougat," Android 7 will launch this week on all Google Nexus devices. It'll take awhile for it to seed down to other phones, however, since both carriers and manufacturers will have to have their say. But Nougat is here.
Joseph has an LG Nexus 5. Leo says it was a really good phone. It hasn't been having very good battery life with Marshmallow, but it seems to reboot by itself. Leo says that points to a hardware issue, but it may also be a bad upgrade. He advises doing a complete factory reset. If the problems persist, then it's definitely a hardware issue and it's time to get a new phone.
Lamarty wants to know what happened to the Note 6. Leo says that Samsung skipped it, wanting to even the numeric sequences between the S series and the Note series. But they're also changing the power plug. Leo says that's a good thing. It's the Type C connector, and it will be good because it can't be inserted incorrectly. He could just plug it in either way. It's also much more versatile. All manufacturers will be going towards it except Apple, which did the same thing with its Lightning connector.
Ron wants to know if you can set Outlook to be the default email app on his Samsung Galaxy S7 phone. Leo says that there's a section in the phone's settings where he can choose default apps. It will depend on whether or not Samsung allows it, though. If it was a pure Android phone like the Nexus, then it's definitely possible. If he can't choose it in the default apps, he can always use Nova Launcher in the Google Play store. It'll let him set up his phone the way he wants.
A really bad exploit in the Android OS enables the installation of malware called QuadRooter. Google is working to push security updates, and promises to have an update by September. If your manufacturer or wireless provider is slow to push out updates, then you may be vulnerable for quite some time, especially if you have an old phone. If you're looking to get a new phone, make sure you're getting it from a company that's offering monthly updates.