If you need to transfer your data from an old phone to a new one, there are a few ways to do it. First of all, check to see if your data is already being synced to the cloud. Data such as email, contacts, and calendars are likely already stored with Google or Apple's iCloud. You can verify this by logging into your Google or Apple account from a web browser and checking to see if the data is there.
Sergio has a car that uses Android Auto, but after the recent update, he can't use it with his Nissan vehicle. Leo says that it's likely that the Android update isn't supported by his car yet. There's really nothing he can do until the car's Android Auto app gets updated.
Jim wants to use an app called Morpheus, but it can't be installed through the Google Play Store. He's been told he needs to be in Developer Mode to install an app from somewhere else. Leo says that's a bad idea because it'll make his Chromebook less secure. Not all apps are approved for ChromeOS. If he can't install it and run it directly from the Google Play store, he shouldn't do it.
Ed thinks the iPhone is more secure than Android because malware always affects Android, not Apple. Leo says that Apple keeps the iPhone more sandboxed and doesn't allow users to install anything but apps approved by Apple. Google, by contrast, allows alternative Android stores, but they do require all apps in the Google Play to be approved. Apple is only marginally more secure. Bottom line, Apple will protect his information, and Google will sell it.
Gary is about to get an Android phone and is concerned about security. Leo says that mobile phones have enhanced security with apps sandboxed from one another, and as such, are extremely secure. Android also has a mobile kill switch for apps, so if a bad app is installed, Google can kill it. So he doesn't really need an antivirus app for his smartphone. He should just make sure to only install apps from reputable sources.
Tim is tired of getting phones with overlays and corporate logos in the OS. Where can he get a simple, vanilla Android phone? Leo says that the Google Pixel 3 is what he'll want, and there's some great deals to be had. And with the new Night Shot mode, it's by far the best phone on the market right now. The key though, is to avoid getting it through a carrier.
Joseph wants to know if there's any way to turn off active noise cancellation on his Motorola Moto. It is cancelling out his own voice! Leo says that under voice privacy, there is a voice cancellation feature. He can disable that. Motorola says it needs to be physically repaired in the phone. If that doesn't work, he can always put tape over the second mic.
Leo says Cheryl can get the Google Pixel 3 under Verizon for $400 off right now. Black Friday deals are all over the place. HUAWEI's P20 is super fast and powerful, as is the Mate 20 Pro. The cameras are incredible. The best is probably the OnePlus 6T. And the Motorola G6 is a very good budget phone.
Cheryl plays Pokemon Go. But she dropped her phone and now she's having a lot of connection issues in the game. Leo says that isn't the phone, that's just Pokemon Go. He experiences that problem all the time. He thinks it's a software issue, and overly congested servers. Leo says that his wife recently just gave up on the game as a result. But he recommends trying other internet connected apps and see how those work. She should also run SpeedTest.net. If it connects, then she'll know it isn't her phone.
Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.