Robert wants a voice assistant that has the best artificial intelligence. He wants to be able to ask it a variety of different questions about the news. Leo says the Google Home is the winner in that category, but the Amazon Echo is the only device that lets you shop on Amazon. Amazon is also very good with music, and simple commands like setting a timer, and home automation tasks. There's also more than 50,000 third party skills on the Echo. The problem is that it's hard to find skills, and then he'd have to learn the specific syntax to use that skill.
Doctor Mom has managed to add her Sonos to the Amazon Echo by installing the Sonos Skill and letting it discover them in the devices section. It does have limitations, though. It can't play Spotify or Audible. The Echo will also immediately turn off all the speakers when it wakes up. The Sonos skill isn't really ready for prime time just yet. That's why she recommends getting the Vaux External Speaker for the Echo Dot, because you can drop the Dot right into it.
Doctor Mom says that Amazon turned on calling land lines with the Echo, much like Google Home can. She's tried it out and it's much like the Echo to Echo feature. You wake it up and then say "dial, [phone number]." But it will not call Google Voice numbers or 800 numbers. You can't hook up a Bluetooth headset, either.
David has a bunch of hard drives he wants to back up online in the cloud. Rich says that Amazon AWS Cloud Storage is probably the best solution. He won't want to upload to the cloud per se. Amazon will send him a container to ship the hard drives to them.
Brian wants to know if the Amazon Echo has Bluetooth support. Leo says yes. It's not easy to do, but it is possible to pair Bluetooth headphones to the Amazon Echo Dot and Echo Show.
Cindy wants to know if the Echo can work as an intercom all around the house. Leo says it can, but the Echo Dot requires external speakers, while the Echo has its own speaker. There's also the Echo Show, which also has video. She heard that it can make phone calls. Leo says it doesn't make phone calls, but it can make Echo to Echo calls to anyone in her network. If she wants to make phone calls, then Google Home is the way to go. It uses Google Voice.
Ron fell down and broke his hip. He used Amazon Echo to call his brother. So it saved his life. Leo says that's the beauty of the Echo's voice calling and everyone should do that, just in case.
Jim has a Chromebox and it he keeps getting an error message that his Chrome browser isn't up to date. Leo says that doesn't make much sense because Chrome is always up to date. He also gets a message suggesting to go to another channel. Leo says that's a different version of Chrome that he can change to.
Amazon has issued a recall alert and cancelled all orders for glasses told to view the upcoming solar eclipse. The glasses were counterfeit and has the proper ISO certification printed on the items, even though they weren't. Not knowing which ones were real and which were counterfeit on it's face, Amazon decided to cancel ALL sales and issue a recall.
Brian wants to know if he can connect the Amazon Echo to anything and control it by voice. Leo says not everything. It requires a "skill" to be downloaded to attach to a device and control it. But there are more skills being added every day.