Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

We Now Know how the FBI cracked the iPhone

Episode 1499

Researchers have figured out that if you connect your iPhone to a computer, you can keep doing a brute force password attack to unlock it and that it should take about a day to open it. Leo says that this is with a four digit passcode, and a six digit passcode is a heck of a lot harder to crack.

The Supreme Court has also ruled that law enforcement cannot get cellphone location data without a warrant. The decision said that day to day movement data on a mobile device provides an intimate look at someone's activities, even to the point of violating privacy without a warrant.

Why does iCloud delete my pictures when I remove them from my phone?

Episode 1498

John from Orange County, CA
iCloud Photos

John is frustrated that he can't delete the pictures on his phone without deleting them from iCloud. Leo says that if he selects "optimize phone storage" in settings, it will delete it on the phone without deleting it on iCloud. But he'll have to select "Keep Originals" on his Mac so it doesn't delete there.

What smartphone should I buy for my kid?

Episode 1496

Nathan from Grand Rapids, MI
Motorola Moto G6

Nathan wants to get his son an Android phone. What should he buy? Leo says that the Motorola Moto G6 is a very good phone, and it's very affordable. He can get the G6 Play for about $200. It's good for kids. Leo also recommends considering a refurbished phone from Gazelle, and he should make sure he gets a good case for it.

(Disclaimer: Gazelle is a sponsor)

Why is my phone's battery life so bad?

Episode 1495

Bob from San Jose, CA
LG G5

Bob has an LG G5 Android phone and his battery life is really bad. He was thinking about resetting it, just in case there's something running in the background that's wearing it down. Leo says that after two years, it could be that the battery is worn out to the point that it's time to replace it. The good news is, the G5 has a removable battery. But what about his authenticators? Will they stay enabled when he resets? Leo says probably not. They may have to be reenabled.

Why can't I connect my iPhone to my car?

Episode 1494

Ann from Anaheim, CA
Apple iPhone X

Ann got a new iPhone and it only works intermittently with her Mercedes SL. Sometimes it works, sometimes it doesn't. The dealership says to let the car "warm up" and let it acquire it. What can she do? Leo says that Bluetooth is rather hit or miss sometimes, and in Mercedes, there are some issues with iPhones. Leo says that a car with CarPlay works best when plugging the phone into the USB port with the lightning cable. Then CarPlay will see the phone. That will probably work better. Ann should also try unpairing or forgetting the phone and then re-pairing it.

When will the Motorola Moto Z3 be released?

Episode 1494

Patrick from Lafayette, LA
Motorola Moto Z

Patrick wants to know when the new Motorola Moto Z3 Play will be out. Leo says that there are benchmark reports out there, so someone has them, but Leo says it hasn't been released yet. Leo says that Lenovo has moved the design of the Moto to China now, so we don't really know what's up just yet, or if the quality is still the same. But Lenovo has kept the ThinkPad line consistent, so that's hopeful.

The Chatroom says that the Motorola Z3 is supposed to be announced on June 6.

What smartphone should I buy?

Episode 1493

Rick from Phelan, CA
Motorola Moto G6

Rick's wife wants a new phone with a larger screen. What should she get? It doesn't have to be the latest model. Leo says that the best budget Android phone is the Motorola Moto G5 Plus. The screens are better and the cameras are really good. She should make sure he gets a US GSM model that is compatible with her carrier (Verizon in this case). She shouldn't have to pay more than $200, especially on Amazon.