Your internet connection, web sites and services.
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Jeff is about to close down an old email account and he wants to be able to delete all the old email at once. Leo says that if the email system is POP, he can set the email client to delete from the server once it has downloaded to it. If it's IMAP, that email is kept on the server after downloading. So he'll have to do it the hard way. If he can turn on POP3, he can then just download it and it will delete all at once afterwards. If not, he'll need a third party app, and there are plenty. Google makes one.
Karen gets a warning that she isn't connected to the internet on her Roku, when she is. Leo says he has the problem as well, and he believes it's because the internet will experience momentary drop outs from time to time and the Roku software doesn't handle drop outs very well. He doesn't know what the fix is, though. Karen could restart the Roku by unplugging it and letting it reboot. But that's frustrating to do when the show is still playing. Getting a newer model should fix it.
Nathan gets a lot of "sketchy emails," and he wants to know how he can avoid that. Leo says he really can't avoid it, but most email programs can render any malware written into an HTML formatted email neutral. If he's using his mobile device, there's really no exploits that can hijack the phone. It's possible, but not at all likely. Malware emails are more dangerous in a browser rather than an email client. He can turn off HTML in the settings if that worries him, though.
Tired of the intrusion into his privacy, Leo decided to quit Facebook last night. Leo says that when Facebook users take quizes on Facebook, the quiz maker gets access to all of your personal information, as well as the information of your friends — without their consent. Leo says Facebook refuses to do anything about it.
Kimberly is having issues with her U-Verse internet access after wiring her computer directly. She sees things on her browser she doesn't like. Her "IT guy" says it's an IP issue. Leo says someone is overthinking it. It's not an IP issue. IPv6 is invisible, so that shouldn't make a difference. Not all sites are secure, the only ones that are should be the ones she's giving private information to. And a log in form could be secure while a page is not. Yahoo isn't the greatest ISP to rely on, either.
Midnight Rider is having trouble streaming video on his phone, but he can watch the stream on his laptop. Leo says there are different ways to watch the TWiT stream. He could watch through Ustream, YouTube Live, Twitch, etc. For Mobile, Leo recommends the YouTube app.
Clarence found out that his regular phone service suddenly stopped working. Leo says that the cable company wants him to use their service and probably came out and cut his cable, or blocked it to prevent him from using it. This is a very illegal thing to do, and it's dangerous. Clarence should report them to the public utility commission.
Johnny Jet says that United putting a dog in the overhead bin, where the dog died, should not have happened. If you think that a flight attendant is wrong in saying that's OK, you have the right to question it and ask to speak to the pilot. But Leo says that is a good way to get you kicked off the flight.
Jane had DSLExtreme and she recently lost access to it. She says that DSLExtreme wants to come into her home and install fiber. Is that a good idea? Leo says it will be a bit more expensive. One possibility is that AT&T may be up to something. THey could be cutting the copper in your neighborhood, which is a bad business practice. AT&T is cutting the copper in your neighborhood and trying to get you to sign up for uVerse, which uses fiber optics. It's just like cable, only faster.
Neil has cable based internet with 300 Mbps down, which should be great for streaming. But when he tries to use live TV, he finds the buffering makes streaming unwatchable. It's not the same with video on demand, though. Leo says that 300 Mbps is the "ideal" rate and it's always "up to" that amount. Leo recommends running a speed test from SpeedTest.net to see what he's really getting. DSL Reports has a really accurate speed test as well.