Should I use social media to boost my business?

Episode 889 (16:57)

Scott from Jasper, Georgia

Using social media is a great idea. Leo thinks it's really the only way to advertise these days because word of mouth is everything. It’s also another way to handle customer service. Customers in the internet era are expecting companies to be authentic and to respond promptly. Social media services such as Twitter really make this possible.

Scott's website is