Previous episode

Episode 1561 January 27, 2019

Next episode

Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Steve from Lomita, CA Comments

Steve wants to know if there's a device that will give him internet without paying a monthly fee. Leo says that Freedom Pop promises internet, but understand it'll be filled with ads. There's also NetZero. Another idea is to spend time at your public library or local wifi hotspot. Some cities also offer free public wifi all around their municipality.

Watch Joe from Filmore, CA Comments

Joe's laptop won't connect to the internet. Leo says that some laptops have a function key that will set your laptop into Airplane mode. So check that out. Other than that, there may have been a corrupted WiFi driver that's preventing the internet from talking to your router/modem. But Joe erased some "unnecessary files" and Windows told him to do it. Leo says that's not the case here. But Microsoft has a tech note about this same issue. Check it out - https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/...

Try rebooting into safe mode (windows key +R) and then run Microsoft's Malicious Software Removal Tool (windows key + CMD + MRT). Do a thorough scan.

There's also a Network Reset utility that Windows has, which you can run. Windows key, start typing Network Reset. Run that. It will reset your network settings, which could fix everything.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Mark from Pasadena, CA Comments

Mark would like a smartphone that has more than 16GB without paying over $1000. What can he get? Leo says the iPhone SE has been brought back from Apple and it will run the latest version of iOS and you can get storage up to 128GB for $299. That's a steal. The Motorola Moto G5 Plus offers 32GB for under $230. Mark is a AT&T customer, and there are plenty of options there.

Watch Don from Doylestown, OH Comments

Don's dad left him an old Windows 98 computer and he has to get data off it. But the laptop won't boot up due to a hard drive issue. What can he do? Leo says a hard drive can wear out and it may be that the drive is dead. But it could also be that it simply won't boot up. It's just getting flakey with critical sectors, meaning that the data is still there. So Leo says to stop trying to boot it up. That'll only make it worse. Take the drive out and get an external drive case or a universal drive adapter and use it as a data drive. NewerTek makes a great one. You want one with IDE support, due to its age. Then you can pull the data off. But Q&A put all the data into a single file and while it's there, it won't be readable. You'll need to have it converted.

Watch Ed from Levittown, PA Comments

Ed is going to cut the cable. He installed an antenna and now, he can't seem to get a signal because his old TV is analog. Leo says you can get a digital adapter that will bring in the digital signal and convert it to an analog signal. Is there a portable one? Walmart sells them for around $10-30 dollars. There's even one that records. Any DVR that has an analog out will do it as well.

Two good sites to help you - TVFool.com and AntennaWeb.org. You'll be able to enter your address and it will give you a list of channels you can get and what antenna would be best for you.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Josh from Austin, TX Comments

Josh has ordered a theft detection system that puts UV dots all over your computer. It's like an asset sticker from your company or school. This kit uses microdots though, that leave behind residue that can still be read. Leo says that could be good. But it could also be hype. Police are also prioritizing crimes and they may not really care about property theft unless violence is involved. An interesting idea, but more likely just security theater.

Watch Naomi from Denver, CO Comments

Naomi says they are wanting to buy something online and the seller wants "eBay gift cards." Leo says that's a common scam because gift cards aren't really traceable, and you can't stop payment on them once rendered. Credit cards, or an online payment service like PayPal, offer buyer protection.Check out the book - The Confidence Game: Why We Fall for It . . . Every Time by Maria Konnikova

Watch Carlo from Ontario, BC CAN Comments

Carlo has a small laptop with a USB 3.0 port. But suddenly, it won't read USB 2. What gives? Leo says that USB 3.0 is supposed to be backwards compatible as long as the plug is Type A. It could be a faulty connector, or the connector pins are dirty. The connector could have also shorted out. Shine a light in and look for some cruft, or even damage on the surface of the contacts. ScooterX in the chatroom suggests that it may be a driver issue. Go into the device manager (windows key + X) and look to see if there's a red X. Or delete the drivers and then restart to reinstall. Also check to see if power management has been enabled. Windows may have turned off USB 2 to save power.

Watch Kimberly from Detroit, MI Comments

Kimberly's son is deploying overseas and he has to buy Boingo internet service to get online. It's 6 months required. Leo says Boingo works, but it is kinda expensive. And those six month requirements is untenable if you get redeployed or an "Temporary Duty" which could change. Contact Boingo - https://support.boingo.com/military/s/. Check out the FAQ - https://support.boingo.com/military/s/article/What-are-the-details-of-th...

Can he use AT&T and a MyFi Card? Leo says sure. You can use the WiFi connection for that.

Watch Roger from Pasadena, CA Comments

Roger has a 3TB drive in his tower and it's getting full. He bought a 4 TB drive to replace it. Copied everything over. Now the drive isn't being read by Windows after he installed it into his Tower. Leo says it could be the size of the drive. But Windows 10 should be able to read it. Leo recommends trying to recopy it while it's installed in the machine. Reformat the drive and try again. Or, just keep the 4TB drive as an external drive. The speed isn't all that important. So if your PC can read it externally, and your internal drive is fine, just keep it that way.