After having his computer replaced, Lloyd opened his Outlook, and now his email disappears or deletes when he tries to read them. What is going on? Leo suspects that the technician did a lousy job moving over his data and apps. Leo recommends to log into Gmail online and verify that your email is actually there. It's probably still there. Then, what Leo would do is reconfigure Outlook under account settings. Delete Gmail and then reconfigure it. You can google how to setup Outlook with Gmail. It's easy to redo it. There's also a repair Outlook option under Programs and Features.