Rick has a 15 year old computer that still works. Leo says that's 210 in computer years! It's still working, but the question is, what can he really do with it?
Rick wants to know what a factory image is. Leo says that it's the official version of Windows that's a pure Windows 10 install without any of the features that his computer company adds (Leo calls that trialware or bloatware). Rick can download the Windows 10 Media Creation Tool and make a copy of it to install on his computer.
Rick also wants to know how he can destroy RW CDs he has so that nobody can access them. Erasing it won't delete the data. So he'll need to physically destroy them. It may be possible to use Darik's Boot and Nuke to eliminate it, but the only way to be sure is to destroy them. Leo says he can buy a shredder for CDRWs.