Did Microsoft actually call me?

Episode 1420 (18:36)

Brad from Corning
https://pixabay.com/en/photos/microsoft/

Brad's mother has been getting calls from "Microsoft" saying that her computer may be hacked. Is that legit? Leo says it's a scam. They use a robot dialer to randomly call numbers out of the phone book and will try and get victims to install something or give them remote access to the computer. Once they have that, the game is up. Microsoft will NEVER call you.