Why can't my computer play back a video?

David from San Bernadino, CA

Episode 1391 (1:56:51)

VLC

David got a new laptop and now he's having trouble inserting videos into power point presentations that he's built. Leo says David probably needs to have the right codec for those videos. It keeps looking for them.

He should download and install VLC Media Client. That will install all the codecs David is missing. KLite Codec Pack from Codec Guide is another option, but he should try VLC first.