Bob was a Time Warner Cable client, but now he's with Spectrum and his "enhanced DVR" box is starting to fail. Leo says that chances are, it's the hard drive that's starting to fail. How can he get the shows off before he returns them? They say there's no way to do it since the data is encrypted. Leo says that the cable won't help him get those off because they are afraid of piracy. If it's a cloud based DVR, then he'd be OK. If not, he's out of luck. He could take advantage of the "analog hole." He could do that by putting a recorder in between the DVR and the TV, but he'll need it to be HDCP compliant.