Why can't my Mac connect to the Internet?

Episode 1296 (2:12:50)

Betty from Madison, WI

Betty can't log into the internet with her Mac. It says there are no plugins to do so. Leo says to check your router connection to see if your WiFi router is turned on. You can do that in the Apple's Network system preferences. If you can't see your access point, you're not connected to it. If it's connected, then look if the internet connection is available. If the WiFi router isn't working properly, it'll be connected, but it won't go anywhere. It'll just be a local address starting with 168. Try resetting your router. If that's OK, then there's something wrong with your Mac and it may be time to go see a genius.