Why does it take so long to backup with Carbonite?

Episode 1287 (2:06:21)

Matt from Pasadena, CA

Matt has a regular subscription to Carbonite with one computer, and a second account which includes his external drive. It hasn't backed up everything on his 2 TB hard drive after two months. Leo says that's not unusual. Upload speeds are a lot slower than downloads. It can't use the entire speed either, otherwise it would shut down everything else online. It gently backs up, and if he does the math, it would take many months to back up photos. Once it's done with that original backup, then it just backs up the changes. That's why Leo recommends not backing up everything, just data. Matt should also upload his images to other sources like Google Photos, Flickr, Amazon Cloud storage.