Perry has his life on Yahoo and he can't find his password. He wants to reset it, but it requires a cell phone number and his cell phone doesn't work. Leo says that with this unique situation, the solution would be to write Marissa Mayer at Yahoo and ask if she can help. She'll likely assign a high level tech support person to help. But there's a good chance that he won't be able to get it unless he can remember the password.