Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Brooke from California Comments

Brooke wants to know how she can restore a note that she accidentally deleted from her iPhone. She tried to restore it from her backup, but that deleted everything. Leo says the first thing is to turn off the phone so it doesn't backup. Hopefully it was backed up to iCloud, as it does normally. Chances are, however, that it's probably too late if she's restored from an old backup already. But if backup to iCloud was enabled, that's really her only hope.

Watch Marty from Newton, MA Comments

Marty is a Ham who uses his computer to run his Ham radio sessions. But the other day it stopped working. So now it's time to upgrade. He wants to find something inexpensive. Leo recommends the Intel NUC. It comes with everything he'll need and it doesn't take up much room. Since Marty already has the keyboard, mouse and monitor, a NUC is an ideal way to create a dedicated Ham radio computer. He may need to add a hard drive, but it's a great solution. Another option is the Raspberry Pi 3. He may even be able to run Windows 10 on it.

Watch Peter from Cleveland, OH Comments

Peter's parents have AT&T DSL and it's terrible. Leo says that's because DSL is reliant on the phone lines, and the farther it is from the central hub, the more problematic it can be. If the phone lines are antiquated, that's even worse. He can demand that AT&T upgrade its wires, but then he's really dependent on their good measure. One thing he can do is turn off the Wi-Fi capabilities of the router they gave him and connect his own router. That's likely going to speed up the wireless speed tremendously. Leo like Asus routers.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Walter from West Viginia Comments

Walter is noticing half his hard drive is filled up with games and game storage. He doesn't play all that much, what is going on? Leo says that may be a false positive. He recommends looking into your hard drive details with a program called WinDerStat. It will give you a color coded break down of what your hard drive has on it. Then you can decide if there's anything taking up room that you can get rid of.

Watch George from Santa Monica, CA Comments

George has an iPad and he keeps getting notified to upgrade to iOS 9.3.1. He keeps installing it, and it still asks him to upgrade it. Leo says that if he's not experiencing his iPad freezing up, then it really isn't as crucial to install it. But if he wants to do it, he should turn off the iPad completely and then turn it back on and install it. If that doesn't work, then Leo says that a visit to an Apple genius may be in his future.

Watch John from Los Alamitos, CA Comments

John is a classical pianist and he's suffering from repetitive stroke injury. As a result, he wants to minimize his computer work. Leo says that the first thing to try is a track ball. It's a different experience in navigating the screen that uses different muscles but still does the same job as a mouse. He should research ergonomics. It's not only what equipment he uses, but also how he sits, how he places his hands on the keyboard, the keyboard itself, and more.

There are also different kinds of mice including a foot mouse, a mouse he'd hold in the air, and even a facial reader that looks at where he looks on the screen and translates that into mouse movement. A touch screen laptop is another option that may even be better. Then he doesn't have to use a mouse at all. On the Apple side, an iPad Pro would be great.

Watch Mike from Fountain, CO Comments

Mike has been watching Leo's VR Computer build and he wants to build his own PC as well. He's currently running a 6 year old Intel Core 2 Duo computer, but he's upgrading the video card so that he can play 4K video to his TV. Leo points out that he could run the Oculus Rift on the GTX 970 video card that he has as well. He's planning on upgrading the computer to the Intel Skylake i7 processor. He does a lot of transcoding, which is very CPU intensive, so that's why Mike needs a high end computer. It can be GPU intensive too, but modern Intel platforms do quite a good job with video codecs.

He'd be getting the Intel i7 6700K, and a Gigabyte GA-Z170X Gaming Revision 1 motherboard. It comes with a 16 Gigabits of SD RAM. He has another full tower to put the new build in, and it's $569. He's wondering if Leo thinks it's a good idea to do, and he'd be making the old computer a server. Leo says it sounds very good. He recommends running SSDs, because they make a huge difference. SSDs are so fast now, that they're outpacing the SATA Bus, so newer machines are using a PCI Express Bus. Leo recommends checking out the Hardware Leaderboard at PC Perspective for more suggestions on hardware.

When building a new PC, however, it's important to realize that you have to be your own support.

Mike is also wondering if Windows 10 allows dual booting? Leo says yes. Could he boot more than 2? Leo says he's going to want to use a boot manager after that because Windows doesn't play well with multiple operating systems.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Louis from Monrovia, CA Comments

Louis bought a Samsung Galaxy S7 Edge and he's discovered that the home key has become disabled after charging with his wireless charger. He restarted it, but is getting the same thing. He even took it to the store and replaced it, but it's still happening. Leo says that there's a problem with the wireless charger. Or it could be an app. Leo suggests doing a factory reset and not installing any apps. See if it charges and if the problem goes away. If it does, then he'll have to go through each and every app until he isolates the one app that's causing the issue.

Watch Barbara from Simi Valley, CA Comments

Barbara is thinking about switching from the iPhone to the new Samsung Galaxy S7. Leo says that while the S7 comes with 32GB, she can put up to 200GB of additional storage in a miniSD drive. But it's not like it expands her memory for apps. That's only for storage. Leo prefers the S7 by a long shot, but the iPhone is great for the average user. Barbara already knows how to use it, and has apps in the ecosystem. So why change? She should just get an iPhone with more storage.

Watch Ryan from Pittsburgh, PA Comments

Ryan has an HP computer and it came up with a black screen. He tried to swap out the power supply, video card, removed all the USB peripherals, replaced the CMOS battery, and still has a black screen. He can hear the power supply running, and the fans are spinning up. Leo suspects it may be just a bad motherboard. Since Ryan has done all the easy stuff first, and then tried replacing peripherals, that only leads to the main motherboard. He should also listen for POST codes to see if the machine is letting him know something is wrong. It will tell him with beeps and that could indicate what the problem is. The power supply could be underpowered also.

Watch Victoria from Corvales, OR Comments

Victoria has an 09 iMac that runs El Capitan, but she got bit by ransomware. Leo says that's odd because the only ransomware is called "Transmission" and it's been eradicated after only being out in the wild for a day through Bittorrent. She gets a pop up that says "your computer is infected," though. Leo says that doesn't mean she has ransomware. It's actually a phishing scam trying to get her to install malware. And she can't get infected by it anyway. What it does mean is that the website is infected and she should avoid it.

Watch Bob from San Diego, CA Comments

Bob wants to know how to bulk move notes from one address to another in iCloud. Leo says that he probably can't do that. He'd have to copy and paste one after another.