Why does Netflix play audio so low?

Episode 1235 (40:30)

Robbie from California

Robbie has been having issue with the Netflix app in his Phillips TV. The audio is really low. Scott says that's not uncommon for TVs -- they're not very smart. He recommends connecting the Roku separately and running Netflix through that. If it does the same thing, then he may need to go into the audio settings and see if there's a limiter or something that's enabled.