Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Juan from Sherman Oaks, CA Comments

Juan uses a backup program called "GoodSync," which he says does a good job back and forth. But he doesn't backup to the cloud, to work and home. What can he use that he can incorporate into his current setup?

Leo says that Sync is hard, and true sync would delete copies when the original got deleted. It's important to not completely rely on the sync to backup. He should always have his own backup as well. Leo says almost all sync software will do what Juan wants. Second Copy is a good option for the PC, and ChronoSync for the Mac.

One thing to be careful with though is that it's easy to get out of sync if he makes any changes. Leo says that Microsoft's One Drive is a great option for this. Using encryption is also important, and SpiderOak is a good option for that.

Watch Andrew from Eerie, PA Comments

Andrew has heard that while bengate is grabbing headlines, the HTC One M8 bends even easier than the iPhone 6. Leo says that's because both are made out of metal. It's ironic because plastic phones don't bend at much, but when they do, they can break easily. That's why most Android phones use metal trim and plastic backs. And the antenna can get better reception that way as well.

Andrew also got a Blu Vivo 4 Android phone upgraded to 4.4. Leo says that Blu is popular outside of the States. Leo says that it's the butter size of 4.8", which is an ideal size for holding in the hand while still having some real estate. And at $299 unlocked, it's a deal and it makes Leo realize we are overpaying for our phones.

Watch Jamie from Aberdeen, SD Comments

Jamie has a Mac Mini and a MacBook Pro and he wants to switch from screen to screen. How can he do that? Leo says that Synergy offers the ability to jump from one mouse and keyboard and swap computers and screens. Microsoft has one called Mouse without Border.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Jessie from South Carolina Comments

Jessie says that bendgate reminds him of the HTC GFlex and it's hillarious that this is so much ado about nothing. Leo agrees, saying that this is the dark side of the internet to make folklore turn viral. And thanks to Consumer Reports who demystified the whole urban legend of Bendgate and showed that anytime you make millions of something, you're going to get a handful that are mistreated. The internet just amplifies that.

Leo also says that the iPhone has really caught up and now it's in a tie with Android. Neither is better than the other all around, but one is better at some things than the other and vice versa.

Jessie is also concerned about security with his phone. Leo says that Apple and Google have both decided that they will not decrypt phones for law enforcement anymore, and now they can't simply because the new encryption won't allow it. Leo says it's going to make law enforcement's job harder, but that's not necessarily a bad thing. Privacy should always come first.

Watch Steven from Los Angeles, CA Comments

Steven wonders why there's no infrared remote capability for the motherboard of a home theater PC. Leo says that it's a home theater function and some do come with remotes. But often, the infrared port is overlooked. And that's a shame.

Many phones have IR ports now as well, meaning it would be possible to use the phone to control the TV. Leo also says that IR is an old technology now. It requires line of sight and that's not so great. But here's a remote for his PC if he wants one.

Watch Ed from Delaware Comments

Ed has an iPad 4 and he can't print to his Pixma printer. Apple says he can't. Leo says that Apple uses "AirPrint" to print via WiFi, and if the printer doesn't support it, then he'd have to add additional hardware to give it that support. But there may be software that Apple offers for free. Otherwise, Leo recommends xPrintServer. It'll take any USB printer and make it an AirPrint compatible printer. But at $150, he can probably buy a new AirPrint compatible printer, unless he's needing a network capability for multiple printers.

The chatroom says that Canon has a firmware update for some of their printers that make them AirPrint capable. So he may want to check that out.

(Disclaimer: Lantronix xPrintServer is a sponsor).

Watch Jerry from Corona, CA Comments

Jerry bought a MacBook Pro and the motherboard has gone bad. Is it worth taking to Apple to repair it? Leo says that Apple is the only place that can repair it. Is it worth it? Well, that depends. If it's not out of warranty, of course. But if it is, then he'll have to decide if the age of the laptop makes it worth laying down money to repair it when the cost may be as much as half or more what he paid for it. But if it's just out of warranty, then it probably is worth fixing.

Watch Alan from West LA, CA Comments

Alan is trying to find a good tablet for his teenagers. Is the Lenovo Yoga a good option? And who should he trust for reviews? Leo says that Consumer Reports is trustworthy because they don't take advertising. But it also depends on the product. In some areas, they don't have the expertise and tend to review from a "normal joe" point of view. That's often the beef of audiophiles. And computer geeks have a similar complaint. Regardless of these concerns, they're worth looking at.

Alan shouldn't trust just one source though, he should look around. Amazon user reviews are good. They're crowd sourced. Just throw out the highs and the lows and he'll have a good barometer just how good or bad a product really is. The Verge, Engadget, and PC Magazine are pretty good as well.

Google's Nexus 7 is a good tablet option. Samsung makes a good tablet, too.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Todd from Chandler, AZ Comments

Todd has a business and wants to start doing video blogging, or "vlogging." What equipment does he need? He'll be starting from his desk but he wants to know what camera to get. Leo says it depends on what Todd is going to be doing. Todd wants to have a set with a background screen. Leo says that in Todd's case, a camcorder with an external microphone jack is a good option. DSLRs do this. Point and shoots would help keep within his $500 price range and the video quality is really good. Even a smartphone like an iPhone or Samsung Galaxy S5 would do the trick as well, and he can use a microphone to improve his audio.

Leo recommends looking at DPReview.com. They have spec sheets and an external mic jack is one of the options to check.

Watch Jeff from Sun Valley, CA Comments

Jeff recently bought a Windows 8.1 computer and it comes with McAffee. Does he need it? Leo says no, Windows comes with a far better antivirus utility called Windows Defender. McAffee is put on the computer because the company makes money putting it on every computer. He should uninstall it immediately and activate Windows Defender.

Watch Martin from Los Angeles, CA Comments

Martin's hard drive died. He moved his images from his hard drive to the backup and a week later both of them have failed! What can he do? Leo says this is why he advises a "3-2-1" backup strategy: 3 copies on 2 different formats, 1 off site. That's why Carbonite is important, for the off site part of it.

There is one option after the fact and that's a company called DriveSavers. They can take apart the hard drive in a clean room, replace whatever parts are missing, and then lift off the data. Another option is SpinRite. Spinrite is only good for a limited amount of problems, though. It'll repeatedly read a drive that can be seen by the computer, and then will go sector by sector reading it and moving data to more healthy sectors. It's $90, and may or may not work for Martin, depending on what the problem is.

(Disclaimer: Carbonite is a sponsor).

Watch Craig from Redondo Beach, CA Comments

Craig did a backup using Windows Copy and it stopped half way through and crashed. Leo says that Windows Copy is a terrible utility, so terrible that Microsoft had a utility in the system called RoboCopy that would do it from the command line. So how does he get the rest without duplicating? For that, he would need a sync solution:

There's a lot of choices. Open a command line and type "XCopy". That should do it.

Watch Pat from Anaheim, CA Comments

Pat has a mobile mouse called the Anywhere Mouse. Leo says that mouse works on any surface. But Pat says it constantly shows a low battery warning. It comes with a recharging unit. Chances are the mouse battery is dying since it's five years old. There's only so many recharging cycles for those.

What's a good keyboard/mouse replacement? Leo says that Logitech works great. Pat should replace it with a model that lets him use AA batteries. Better yet, he could go wired. Leo uses wired mouses now because batteries never die, they're more responsive, and there's no risk for interference. And they're cheap!